Customer satisfaction is very important to usOur loyal customer base spans decadesbecause we do our best to take care of people in a timely, knowledgeable, professionalmanner.We were hired to install a garbage disposal for Mr [redacted] Our installation was doneaccording to code, we tested the work, and we would have warranted that work if thedisposal had leakedWhoever installed the dishwasher in its remote location ran the linebehind the cabinets so it was out of sight from where we were workingApparently theline wasn't coupled correctly but we had no way of knowing the connection was faulty.Mr [redacted] informed us about the water spill after he hired a restoration companyIf wehad known sooner, we would have advised himto dry out the area with a space heaterand fanOur experience with one-time water events is that they dry out fairly quickly.While the water spill was unfortunate, we think it's unreasonable to hold us responsible.for the condition of the pre-existing plumbing.Sincerely, Ward *B***, President
Customer satisfaction is very important to usOur loyal customer base spans decadesbecause we do our best to take care of people in a timely, knowledgeable, professionalmanner.We were hired to install a garbage disposal for Mr [redacted] Our installation was doneaccording to code, we tested the work, and we would have warranted that work if thedisposal had leakedWhoever installed the dishwasher in its remote location ran the linebehind the cabinets so it was out of sight from where we were workingApparently theline wasn't coupled correctly but we had no way of knowing the connection was faulty.Mr [redacted] informed us about the water spill after he hired a restoration companyIf wehad known sooner, we would have advised himto dry out the area with a space heaterand fanOur experience with one-time water events is that they dry out fairly quickly.While the water spill was unfortunate, we think it's unreasonable to hold us responsible.for the condition of the pre-existing plumbing.Sincerely, Ward *B***, President