Brutlag Hartmann & Trucke PA

I have discussed this complaint with my partner, Ryan Trucke, and understand that the facts are as follows. Mr*** was referred to our office by another client of our firm for assistance in developing an estate plan. Mr*** told MrTrucke that he wished to hire our firm to do the
work, so MrTrucke spoke with Mr*** briefly about the nature of the engagement, opened a file and then sent him an estate planning questionnaire to fill out and return. Since we bill for time spent on client matters, MrTrucke wrote down his time, which amounted to one tenth of an hour, and a bill was sent in due course. The next communication from Mr*** came when he called to complain about the bill. MrTrucke responded by reversing the charges, so Mr*** owes nothing to the firm. Our understanding is that Mr*** engaged another firm to perform the work, so it appears that he is not a current client of our firm. The complaint appears to revolve around an unfortunate misunderstanding about the nature and costs of our servicesAs Abraham Lincoln said, ""A lawyer's time and advice is his stock in trade." Nevertheless, we regret that this misunderstanding occurred and consider the matter to have been resolved when the small charge was written off. Michael Brutlag, President, Brutlag, Hartmann & Trucke, P.A

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thank You for your Time