Had a car accident last year. Was treated at Dignity Health. They know that car accident victims have to pay in full regardless, so they conduct malpractice on these patients, then send them elsewhere for proper treatment. That way they don't have to spend money to treat, just collect full payment. I broke my hand, they didn't even xray the hand, said my arm was sprained and put a splint on my arm and hand that actually caused more damage to the broken hand, I knew my hand was broken, I heard the snap, felt the dizziness and the nausea, I insisted to the nurse practitioner it was broken, I tried to tell the technician to xray the hand and was refused. They send a physician in to tell me to shut up. Low and behold I was right and they were wrong. They abuse the statutes they say they can collect full pay from accident victims to scam victims for malpractice. If you have a car accident go anywhere but Dignity Health!!!!
St. Joseph's Hospital and Medical Center has reviewed this complaint, and the care provided, on 3 separate occasions. No new information is available and our review findings remain the same. We will provide no further response to this complaint.
Respectfully,[redacted]Patient Relations Specialist
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I will not consider this matter resolved until a resolution as set forth in the initial complaint has been presented. This billing matter has been 'under review' and my accounts 'on hold' for several months without response or resolution from Dignity Health. Reviewing the matter is not a resolution. I do not wish to be contacted by phone. All correspondence shall be made in writing. Please contact me in writing once a resolution can be discussed.
Regards,
[redacted]
The Revdex.com has misdirected this billing complaint to the Quality, Risk, and Regulatory Office at [redacted] Hospital and Medical Center. As this is is a billing issue, we have redirected the complaint to our billing office, Patient Financial Services, with request for their...
I went to your new Goodyear, AZ facility this afternoon for what I thought might be a UTI. Without recalling the entire experience here I want to tell you how very disappointed and borderline angry I became. I feel there was no dignity for me, the patient today. Upon checking in I provided the documentation requested and asked what the co-pay was and the gal at the front desk said we'd take care of that later, she wanted to get me checked in. I was informed at the end of my visit when I was checking out that my co-pay due was $200 and I almost fell over...I was totally shocked. I took out my insurance card and sure enough, EMERGENCY room co-pay was indeed $200. Here is where my anger resonates from...the deceitful manner in which Dignity Health collected my co-pay. Yes, I now realize the building says "Emergency Room"...not feeling well I did not associate those words with an actual emergency room such as a hospital with overnight patients, day surgeries, etc. The gal at the front desk also said "Emergency Room" and again...never connected it. Probably the most despicable part is that Dignity's co-pay is collected at the END OF THE VISIT (not the normal practice) and now I know why. Had I been told the co-pay would be $200 at the check-in I would have chosen to leave. Dignity preys upon people not feeling well by their shady payment practices. Dignity should fully disclose their payment methodology so patients can make an informed decision whether or not they wish to stay and be treated. Dignity's physician on duty was absolutely no help; it was like he graced me with his presence in the room. Dr. told me that he did not think it was a UTI, yet he gave me a prescription for an antibiotic for 3 days and told me to see my regular Dr. I told him that I did not have a primary Dr. yet and he gave me 2 names. Dr. told me he thought I probably pulled a muscle...really, that's his discussion? I told him that I did fitness boxing 2x/week and am in pretty good shape...I think I would know if I had pulled something; Dr. would not even discuss why the pain comes and goes...I don't think that is typical of a pulled muscle...but then I am not the Dr. So I got to pay $200 for nothing.
This billing matter has been referred to Dignity Health Medical Group Regional Operations Director, [redacted], who is conducting the necessary follow-up and will provide any needed response. For questions, Ms. [redacted] can be reached at ###-###-####.Thank you.[redacted]Patient...
Realtions SpecialistSt. Joseph's Hospital and Medical Center
After my experience at this disgusting filthy hospital I would not recommend taking a dog to this place
I was taken to the ER was there for aproxomently 1 hour and 45 mins I was lied to by the staff, the staff was very rude and abusive to me, I left there with a severe infection from a needle.
Now receiving bills Aprox 15,000 dignity health billing dept. also very rude and non caring.
"Dignity health human kindness ". As they advertise HA HA what a joke
Very escessive and fraudulent charges in my opinion
If I do not get a resolution to my many complaints to them and so far no response from them I will file a complaint with the u.s. Dept. of justice, the news media,consumer affairs,Revdex.com,state medical association,and the federal government. For the abuse of a senior citizen and patient privacy laws (HIPPA) and for excessive fraudulent charges
This billing complaint has been incorrectly routed by the Revdex.com to the Quality, Risk, and Regulatory Office at St. Joseph's Hospital and Medical Center. Since this is a billing matter, we have referred the complaint to our billing office, Optum 360 Patient Financial Services, with a...
request for direct contact with Mr. [redacted].
Denise B[redacted], Risk Analyst
Had a car accident last year. Was treated at Dignity Health. They know that car accident victims have to pay in full regardless, so they conduct malpractice on these patients, then send them elsewhere for proper treatment. That way they don't have to spend money to treat, just collect full payment. I broke my hand, they didn't even xray the hand, said my arm was sprained and put a splint on my arm and hand that actually caused more damage to the broken hand, I knew my hand was broken, I heard the snap, felt the dizziness and the nausea, I insisted to the nurse practitioner it was broken, I tried to tell the technician to xray the hand and was refused. They send a physician in to tell me to shut up. Low and behold I was right and they were wrong. They abuse the statutes they say they can collect full pay from accident victims to scam victims for malpractice. If you have a car accident go anywhere but Dignity Health!!!!
St. Joseph's Hospital and Medical Center has reviewed this complaint, and the care provided, on 3 separate occasions. No new information is available and our review findings remain the same. We will provide no further response to this complaint.
Respectfully,[redacted]Patient Relations Specialist
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I will not consider this matter resolved until a resolution as set forth in the initial complaint has been presented. This billing matter has been 'under review' and my accounts 'on hold' for several months without response or resolution from Dignity Health. Reviewing the matter is not a resolution. I do not wish to be contacted by phone. All correspondence shall be made in writing. Please contact me in writing once a resolution can be discussed.
Regards,
[redacted]
The Revdex.com has misdirected this billing complaint to the Quality, Risk, and Regulatory Office at [redacted] Hospital and Medical Center. As this is is a billing issue, we have redirected the complaint to our billing office, Patient Financial Services, with request for their...
follow-up.
Denise B[redacted] Risk Analyst-Sr
I went to your new Goodyear, AZ facility this afternoon for what I thought might be a UTI. Without recalling the entire experience here I want to tell you how very disappointed and borderline angry I became. I feel there was no dignity for me, the patient today. Upon checking in I provided the documentation requested and asked what the co-pay was and the gal at the front desk said we'd take care of that later, she wanted to get me checked in. I was informed at the end of my visit when I was checking out that my co-pay due was $200 and I almost fell over...I was totally shocked. I took out my insurance card and sure enough, EMERGENCY room co-pay was indeed $200. Here is where my anger resonates from...the deceitful manner in which Dignity Health collected my co-pay. Yes, I now realize the building says "Emergency Room"...not feeling well I did not associate those words with an actual emergency room such as a hospital with overnight patients, day surgeries, etc. The gal at the front desk also said "Emergency Room" and again...never connected it. Probably the most despicable part is that Dignity's co-pay is collected at the END OF THE VISIT (not the normal practice) and now I know why. Had I been told the co-pay would be $200 at the check-in I would have chosen to leave. Dignity preys upon people not feeling well by their shady payment practices. Dignity should fully disclose their payment methodology so patients can make an informed decision whether or not they wish to stay and be treated. Dignity's physician on duty was absolutely no help; it was like he graced me with his presence in the room. Dr. told me that he did not think it was a UTI, yet he gave me a prescription for an antibiotic for 3 days and told me to see my regular Dr. I told him that I did not have a primary Dr. yet and he gave me 2 names. Dr. told me he thought I probably pulled a muscle...really, that's his discussion? I told him that I did fitness boxing 2x/week and am in pretty good shape...I think I would know if I had pulled something; Dr. would not even discuss why the pain comes and goes...I don't think that is typical of a pulled muscle...but then I am not the Dr. So I got to pay $200 for nothing.
This billing matter has been referred to Dignity Health Medical Group Regional Operations Director, [redacted], who is conducting the necessary follow-up and will provide any needed response. For questions, Ms. [redacted] can be reached at ###-###-####.Thank you.[redacted]Patient...
Realtions SpecialistSt. Joseph's Hospital and Medical Center
After my experience at this disgusting filthy hospital I would not recommend taking a dog to this place
I was taken to the ER was there for aproxomently 1 hour and 45 mins I was lied to by the staff, the staff was very rude and abusive to me, I left there with a severe infection from a needle.
Now receiving bills Aprox 15,000 dignity health billing dept. also very rude and non caring.
"Dignity health human kindness ". As they advertise HA HA what a joke
Very escessive and fraudulent charges in my opinion
If I do not get a resolution to my many complaints to them and so far no response from them I will file a complaint with the u.s. Dept. of justice, the news media,consumer affairs,Revdex.com,state medical association,and the federal government. For the abuse of a senior citizen and patient privacy laws (HIPPA) and for excessive fraudulent charges
This billing complaint has been incorrectly routed by the Revdex.com to the Quality, Risk, and Regulatory Office at St. Joseph's Hospital and Medical Center. Since this is a billing matter, we have referred the complaint to our billing office, Optum 360 Patient Financial Services, with a...
request for direct contact with Mr. [redacted].
Denise B[redacted], Risk Analyst