I made a firewood delivery to the customer, she had left payment with her neighbor. When I initially met her neighbor she simply had an attitude and came off as being very rude. I introduced myself as being with the company and that I was there to deliver 1 Cord of firewood and this was a dumped...
order meaning we pull up dump the order collect payment and go. The actual buyer was working so again she left payment with her neighbor, she overlooks the firewood and calls the actual buyer and tells her that "hey this isn't a Cord of firewood" I simply reply I can stack the order but there is a fee of $25.00 per Cord. The lady paying me rushes in her home and shuts the door which was rude simply because I'm there with the order and was left not knowing what was going on. My cell phone rings & it's the actual buyer she says collect payment and dump the wood as I did later that evening. I received a phone call it's the buyer saying that her order was short. My ad reads that our measurements two rows stacked 4'x8' per Cord pieces are cut in lengths of 16"- 18" various peices are a bit bigger and a bit smaller. It is simple why didn't they have us stack the firewood if liery in the first place. We would be more than happy to restock the wood but a fee will be applied and all of the wood is accounted for. All orders are prestacked thank you.
I made a firewood delivery to the customer, she had left payment with her neighbor. When I initially met her neighbor she simply had an attitude and came off as being very rude. I introduced myself as being with the company and that I was there to deliver 1 Cord of firewood and this was a dumped...
order meaning we pull up dump the order collect payment and go. The actual buyer was working so again she left payment with her neighbor, she overlooks the firewood and calls the actual buyer and tells her that "hey this isn't a Cord of firewood" I simply reply I can stack the order but there is a fee of $25.00 per Cord. The lady paying me rushes in her home and shuts the door which was rude simply because I'm there with the order and was left not knowing what was going on. My cell phone rings & it's the actual buyer she says collect payment and dump the wood as I did later that evening. I received a phone call it's the buyer saying that her order was short. My ad reads that our measurements two rows stacked 4'x8' per Cord pieces are cut in lengths of 16"- 18" various peices are a bit bigger and a bit smaller. It is simple why didn't they have us stack the firewood if liery in the first place. We would be more than happy to restock the wood but a fee will be applied and all of the wood is accounted for. All orders are prestacked thank you.