company sold/installed improper or defective air conditionerthey keep promising to return to resolve the issue but never return On 8/5/ [redacted] ,the service manager/owner, came to our house to fix or replace our air conditionerHe sold us a Tempstar Serial no# EXXXXXXXXX Model NXA460GKCfor $His crew returned on 8/6/and installed the unitOn 8/7/I informed [redacted] that the unit was not cooling properlyHe came to our house that day and made adjustments to the unit and said that should fix the problem On 8/8/I called [redacted] to inform him the unit still was not proformingHe did not answerHe texted me that he was at the doctors and did not return my callOn 8/10/ [redacted] texted me at 10;am and I informed him the unit was not performingHe said he would come out to resolve the issueHe did not show up or communicated with us as to why he did not come outOn 8/13/I texted [redacted] to inform him nothing had changedHe responded he was at the doct
company sold/installed improper or defective air conditionerthey keep promising to return to resolve the issue but never return On 8/5/ [redacted] ,the service manager/owner, came to our house to fix or replace our air conditionerHe sold us a Tempstar Serial no# EXXXXXXXXX Model NXA460GKCfor $His crew returned on 8/6/and installed the unitOn 8/7/I informed [redacted] that the unit was not cooling properlyHe came to our house that day and made adjustments to the unit and said that should fix the problem On 8/8/I called [redacted] to inform him the unit still was not proformingHe did not answerHe texted me that he was at the doctors and did not return my callOn 8/10/ [redacted] texted me at 10;am and I informed him the unit was not performingHe said he would come out to resolve the issueHe did not show up or communicated with us as to why he did not come outOn 8/13/I texted [redacted] to inform him nothing had changedHe responded he was at the doct