I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Revdex.com: For the record, I have no issues with Mr [redacted] nor his company, except for the services rendered during the visit in question I offered to discuss terms with Mr [redacted] in a professionally written letter shortly after the issues continued and offered to speak with him by phone The offer I suggested was 60% of his time and parts for a heating unit that was never fixed If he had met with me as I asked of course I would have considered his companyI made that clear in my initial letter I will meet with him in the spirit of cooperation but I cannot close this claim until we agree on price Here is more detail on the original matter The amount billed to me was $517.22, and I paid $at that time I offered to pay Mr [redacted] 60% of the bill he presented but never received a reply by U.SMail, nor a return phone call I did, however, continue to receive monthly statements for the amount owed with $10-11/month in interest attached to the account After reviewing his reply to this complaint, that he had staff with medical issues and how it delayed his reply, I can say that I recognize the challenges with running a small business His failure to respond could have been due to the daily demands on him and his company I remain willing to pay a price to defray Mr [redacted] expenses, but cannot in good conscience pay the full amount plus intererst We will chat this week and if we can agree on the amount I will update this case Thank you for your help Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Revdex.com: For the record, I have no issues with Mr [redacted] nor his company, except for the services rendered during the visit in question I offered to discuss terms with Mr [redacted] in a professionally written letter shortly after the issues continued and offered to speak with him by phone The offer I suggested was 60% of his time and parts for a heating unit that was never fixed If he had met with me as I asked of course I would have considered his companyI made that clear in my initial letter I will meet with him in the spirit of cooperation but I cannot close this claim until we agree on price Here is more detail on the original matter The amount billed to me was $517.22, and I paid $at that time I offered to pay Mr [redacted] 60% of the bill he presented but never received a reply by U.SMail, nor a return phone call I did, however, continue to receive monthly statements for the amount owed with $10-11/month in interest attached to the account After reviewing his reply to this complaint, that he had staff with medical issues and how it delayed his reply, I can say that I recognize the challenges with running a small business His failure to respond could have been due to the daily demands on him and his company I remain willing to pay a price to defray Mr [redacted] expenses, but cannot in good conscience pay the full amount plus intererst We will chat this week and if we can agree on the amount I will update this case Thank you for your help Regards, [redacted]