Bsd Financial

See attached

Initial Business Response /* (1000, 13, 2015/08/12) */
Thank you for notifying the company of Ms***'s complaint, we appreciate this opportunity to respond
An investigation into Ms***'s grievance proved the company committed no wrongdoingMs*** did not submit all of her
payments in a timely manner and even missed monthly payments altogetherThe payments that she submitted were never more than a few dollars more than the minimum monthly amount dueMs*** was never assessed a late fee; however, when she finally did make a payment, a lesser portion was applied to the principal balanceAs explained to Ms***, she could have submitted more than the minimum payment due in order to reduce her outstanding principal balance
Notwithstanding the above, the company is a consumer focused lender and always attempts to find a mutually beneficial solution with its customersWith that said, in a good faith effort to resolve this matter and in light of the payments submitted, the company is willing to discuss a settlement arrangement with Ms***If she is interested, Ms*** should contact *** at XXX-XXX-XXXX by August 20,
Thank you again for your assistance in this matter
Initial Consumer Rebuttal /* (3000, 15, 2015/08/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
A payment was never missed until a principal balance of *** was mentioned I stated at that time that I was contacting the Revdex.com and the late fees are added at end not to the principal
Final Business Response /* (4000, 17, 2015/08/31) */
Thank you for notifying the company of Ms***'s additional correspondence, we appreciate this opportunity to respond
Again, an investigation into Ms***'s grievance proved the company committed no wrongdoingDespite her contentions, Ms*** did not submit her payments as agreed and her account was never assessed a late feeRegardless, in a good faith effort to resolve this matter the company is willing to settle her account for a reduced amountIf she is interested, Ms*** should contact *** at XXX-XXX-XXXX by September 15,
Thank you again for your assistance in this matter
Final Consumer Response /* (2000, 19, 2015/09/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I called ellison at XXXXXXXXXX she said if I paid *** dollars and signed a closing agreement she would send me my titleI agreed

See attached.