BT&T Auto Service Reviews (1)
BT&T Auto Service Rating
Description: Auto Repair & Service
Address: 3010 Rhode Island Avenue, NE, Washington, District of Columbia, United States, 20018
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Review: I went to the estbalishment to get my 2001 ford focus fixed to run Air condatining. Which causesed for the car to need free-on in it. The free-on for the car cost $30.00 and the labor for the free-on to be put in the car was $43.72. The air in the car worked for a day. I got the air put in the car Monday July, 15, 2013 at 8:45 in the morning. Went out of the country that Tuesday night, returned to the following Monday night. Drove the car Tuesday July 23, 2014 around 11:15 am the air was non exsisting in the car. Just striaght air blowing on you. Returned to BT&T Auto around 1:30 that afternoon asking the owner [redacted], what did I pay for becasue the free-on you put in the car could not have ran out in 7 days. He preeceds to yell and scream at me in front of ofther customers that my car has a leek where the free-on is held. I said okay, went to the Ford car dealership had the car checked out they procceded to tell me there is no leek what so ever and the free-on in the car was not filled up to the top it was enough free-on added to the car for it work for 72 hours.Desired Settlement: He refunded me my money when I came back with Fords print out of there assesment on the car. He was very rude about the refund and procceded to tell me I do not know what im talking about cursing at me, and telling me I paid for what I got. I am still waiting for the refunbd to be put back on my card it has been 48 hours since the refund was processed on his end.