Bubba's Better Muffler & Brake

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below,here is the receipt for the work we had REdone. My husband did go to [redacted] and they did have the parts they replaced that were supposedly just replaced from Bubbas. I have some quick pictures so you can see they are not new. I will store the parts till I hear from you. This was supposedly the replaced new parts.Regards, [redacted]

hello, I am responding to your e mail she can taKE the converters to *** *** and if they give her a writen statement saying those are factory converters, I will fully re emburse hereven though we have no proof it was replaced here at bubbasthose are aftermarket converters, which means someone did replace themthey are not factory if she gets a print out from a ford dealership that says thier factory I will fully pay her same daythanks

This business response was received by ** at Revdex.com via telephone.MrB*** said he would like to receive the consumer's copies of her receipts for the work his business stated was completed as well as for the other business the consumer said she ended up paying to have the work re-done at.Mr
B*** said he has already requested a copy of the receipt from his accountant but cannot guarantee when it will be provided because it is a paper receipt and from a year ago.MrB*** said he will consider what his business can do after the receipts are provided

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below,here is the receipt for the work we had REdoneMy husband did go to *** *** and they did have the parts they replaced that were supposedly just replaced from BubbasI have some quick pictures so you can see they are not newI will store the parts till I hear from you. This was supposedly the replaced new parts.Regards,*** ***