I would like to respond to the complaint as Mr [redacted] states we do not put the time required to process a return on our website, and we do.Please see this link:http://www.buckandbuck.com/faq.html#how-do-i-return-somethingIt states clearly that it will take to weeks for a return credit to be fully processed.How do I return something?No authorization from customer service is required when making a return or exchange.We are happy to accept your return or exchange without a receipt, just give us your address and phoneIf you have the invoice, on the back of the invoice which is enclosed in each shipment, you will find instructions on how to handle returnsComplete the form, or, if you cannot locate the invoice, jot down on a piece of paper what you are returning and what action you would like us to take, i.e.: "Returning pair of slippers (44C), size mediumPlease exchange for a size large." Send via UPS or USPS (insured) to:ReturnsBuck & Buck Designs [redacted] Or, tape the address label found at the top of the form onto the package.We will process your return right awayWithin 2-weeks your account will be credited, or a refund or exchange will be at your doorIf you have additional questions, call us at [redacted] , Mon-Fri, 6:to 5:Pacific time
I would like to respond to the complaint as Mr [redacted] states we do not put the time required to process a return on our website, and we do.Please see this link:http://www.buckandbuck.com/faq.html#how-do-i-return-somethingIt states clearly that it will take to weeks for a return credit to be fully processed.How do I return something?No authorization from customer service is required when making a return or exchange.We are happy to accept your return or exchange without a receipt, just give us your address and phoneIf you have the invoice, on the back of the invoice which is enclosed in each shipment, you will find instructions on how to handle returnsComplete the form, or, if you cannot locate the invoice, jot down on a piece of paper what you are returning and what action you would like us to take, i.e.: "Returning pair of slippers (44C), size mediumPlease exchange for a size large." Send via UPS or USPS (insured) to:ReturnsBuck & Buck Designs [redacted] Or, tape the address label found at the top of the form onto the package.We will process your return right awayWithin 2-weeks your account will be credited, or a refund or exchange will be at your doorIf you have additional questions, call us at [redacted] , Mon-Fri, 6:to 5:Pacific time.
I would like to respond to the complaint as Mr [redacted] states we do not put the time required to process a return on our website, and we do.Please see this link:http://www.buckandbuck.com/faq.html#how-do-i-return-somethingIt states clearly that it will take to weeks for a return credit to be fully processed.How do I return something?No authorization from customer service is required when making a return or exchange.We are happy to accept your return or exchange without a receipt, just give us your address and phoneIf you have the invoice, on the back of the invoice which is enclosed in each shipment, you will find instructions on how to handle returnsComplete the form, or, if you cannot locate the invoice, jot down on a piece of paper what you are returning and what action you would like us to take, i.e.: "Returning pair of slippers (44C), size mediumPlease exchange for a size large." Send via UPS or USPS (insured) to:ReturnsBuck & Buck Designs [redacted] Or, tape the address label found at the top of the form onto the package.We will process your return right awayWithin 2-weeks your account will be credited, or a refund or exchange will be at your doorIf you have additional questions, call us at [redacted] , Mon-Fri, 6:to 5:Pacific time
I would like to respond to the complaint as Mr [redacted] states we do not put the time required to process a return on our website, and we do.Please see this link:http://www.buckandbuck.com/faq.html#how-do-i-return-somethingIt states clearly that it will take to weeks for a return credit to be fully processed.How do I return something?No authorization from customer service is required when making a return or exchange.We are happy to accept your return or exchange without a receipt, just give us your address and phoneIf you have the invoice, on the back of the invoice which is enclosed in each shipment, you will find instructions on how to handle returnsComplete the form, or, if you cannot locate the invoice, jot down on a piece of paper what you are returning and what action you would like us to take, i.e.: "Returning pair of slippers (44C), size mediumPlease exchange for a size large." Send via UPS or USPS (insured) to:ReturnsBuck & Buck Designs [redacted] Or, tape the address label found at the top of the form onto the package.We will process your return right awayWithin 2-weeks your account will be credited, or a refund or exchange will be at your doorIf you have additional questions, call us at [redacted] , Mon-Fri, 6:to 5:Pacific time.