Initial Business Response /* (1000, 5, 2015/06/29) */
TO WHOM IT MAY CONCERN
First of all we would sincerely like to apologize for the inconvenience caused, but the warranty on the repair is only for any technical issuesAlso there is nothing we can do about the weak signals as we just fixed
the screen
But as a goodwill gesture we will install a new screen
For your reference the estimate sheet and the receipt are attached which clearly indicates that there is no warranty on Physical Damage.(Point: on Estimate sheet)
Best Regards
***
Initial Consumer Rebuttal /* (2000, 7, 2015/07/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They have just replace my broken sreen so everything should be fine now
Initial Business Response /* (1000, 5, 2015/06/29) */
TO WHOM IT MAY CONCERN
First of all we would sincerely like to apologize for the inconvenience caused, but the warranty on the repair is only for any technical issuesAlso there is nothing we can do about the weak signals as we just fixed
the screen
But as a goodwill gesture we will install a new screen
For your reference the estimate sheet and the receipt are attached which clearly indicates that there is no warranty on Physical Damage.(Point: on Estimate sheet)
Best Regards
***
Initial Consumer Rebuttal /* (2000, 7, 2015/07/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They have just replace my broken sreen so everything should be fine now