Buckeye Beer Engine

I’m not sure why this client would choose to pretend ignorance of who he spoke to when he signed up for services with the NALA, since the “Welcome Email” identifies all of the parties to the contract and includes contact information with phone numbers and email addresses. The “Welcome... Email” also includes a copy of the contract, details of the business, terms and conditions of the services provided, descriptions of the products purchased and how those products are provided The NALA (National Association of Local Advertisers) was established in 2010 to help local business owners (client) establish their online presence in the ever changing world of digital advertising. An integral part of preparing the best course of action for their marketing campaign is to register and post to different websites. The NALA works with the client to achieve these goals, but the client must cooperate with us to do that for them. This is an important part of the process and is reviewed with the client the very first time we speak with the client. The code needed to move forward is required and the documentation shows that the client has been asked several times for this information and never responded. The NALA did not lose something that was never provided. All correspondence to and from the client is documented. This documentation clearly indicates the reason for the request, how the code would be provided to him from the service he owns and how and when this information would need to be provided to the NALA, as the code has a short life span once the request is made. When the client does not or refuses to help and engage in the process, the NALA will try work-a-rounds, but our experience is that without the client’s help the results are not effective.The NALA works with the business owner, not apart from the business owner. Press releases are an effective and proven successful marketing method to increase the business visibility online. But the press release requires the client to engage in the preparation of that news release with their Account Manager. Where the client struggles to come up with viable news worthy material, choosing to sponsor and work with a charity is a wonderful opportunity to showcase the client to the online world and has the greatest results in getting their news release to reach major news outlets. The NALA’s goal is to help the client increase their online visibility, but we also expect to be paid for our services. The NALA business to business contract is non-cancelable as stated on the contract at the time of purchase. However, we do understand that the client’s financial situation or personal circumstances may change during the providing of these services, and where we are able to modify and adjust our services to help the client, we will. Due to financial issues, this client asked us to cancel his contract after working with his Account Manager for almost two months. Although, we were unable to cancel the contract, we did offer to modify the contract. The NALA has and is willing and able to continue to provide the client with the services he has paid for and to modify his contract. We stand behind our product and we work diligently to maintain our reputation and integrity. A refund is not warranted to this client as services have been provided as stated in the contract. The client has at this time refused to provide the necessary information to move forward on one of their products; when and if the client provides this information, the NALA can complete this phase of their program. On the other product, the NALA has worked with the client trying to come up with ideas for the press release and has provided ideas for him to consider, but he has yet to respond to our ideas and has not provided his own. The NALA press team will write the news release, but the NALA cannot fabricate a news release, it must be news worthy and factual pertaining to the client’s business. We would be happy to finish the contract as agreed, should the client decide to move forward.

I’m not sure why this client would choose to pretend
ignorance of who he spoke to when he signed up for services with the NALA, since
the “Welcome Email” identifies all of the parties to the contract and includes
contact information with phone numbers and email addresses.  The “Welcome...

Email” also includes a copy of
the contract, details of the business, terms and conditions of
the services provided, descriptions of the products purchased and how those
products are provided The NALA (National Association of Local Advertisers) was
established in 2010 to help local business owners (client) establish their
online presence in the ever changing world of digital advertising.  An integral part of preparing the best course
of action for their marketing campaign is to register and post to different
websites. The NALA works with the client to achieve these goals, but the client
must cooperate with us to do that for them. 
This is an important part of the process and is reviewed with the client
the very first time we speak with the client. 
The code needed to move forward is required and the documentation shows
that the client has been asked several times for this information and never
responded.  The NALA did not lose
something that was never provided.  All
correspondence to and from the client is documented.  This documentation clearly indicates the
reason for the request, how the code would be provided to him from the service
he owns and how and when this information would need to be provided to the
NALA, as the code has a short life span once the request is made.  When the client does not or refuses to help
and engage in the process, the NALA will try work-a-rounds, but our experience
is that without the client’s help the results are not effective.The NALA works with the business owner, not apart from the
business owner.  Press releases are an
effective and proven successful marketing method to increase the business visibility
online.  But the press release requires
the client to engage in the preparation of that news release with their Account
Manager.  Where the client struggles to
come up with viable news worthy material, choosing to sponsor and work with a
charity is a wonderful opportunity to showcase the client to the online world
and has the greatest results in getting their news release to reach major news
outlets.  The NALA’s goal is to help the client increase their online visibility, but we also expect to be paid for
our services.  The NALA business to
business contract is non-cancelable as stated on the contract at the time of
purchase.  However, we do understand that
the client’s financial situation or personal circumstances may change during
the providing of these services, and where we are able to modify and adjust our
services to help the client, we will.  Due
to financial issues, this client asked us to cancel his contract after working
with his Account Manager for almost two months. 
Although, we were unable to cancel the contract, we did offer to modify
the contract.  The NALA has and is willing
and able to continue to provide the client with the services he has paid for and
to modify his contract.  We stand behind
our product and we work diligently to maintain our reputation and integrity. 
A refund is not warranted to this client as services have
been provided as stated in the contract. 
The client has at this time refused to provide the necessary information
to move forward on one of their products; when and if the client provides this
information, the NALA can complete this phase of their program.  On the other product, the NALA has worked
with the client trying to come up with ideas for the press release and has provided
ideas for him to consider, but he has yet to respond to our ideas and has not
provided his own.  The NALA press team
will write the news release, but the NALA cannot fabricate a news release, it must
be news worthy and factual pertaining to the client’s business.   We would be happy to finish the contract as
agreed, should the client decide to move forward.