Buckeye Community Health Plan

Dear Provider:This letter is in response to your request for the named member. Buckeye Health Plan has determined the following:Your request cannot be processed without the following additional informaton:Medical records are needed: include a copy of this letterA description of the reason for
the request: Include the specific medical or billing information to support the request.Other:*** *** Claim was paid on this DOSNo MR'S for REVPlease contact provider.If you are not satisfied with the resolution of your request, you may submit a complaint to the address below. Your complaint will be acknowledged within business days, and a response sent to you within calencar days.For questions regarding this communication, please consult your Buckeye Health Plan Provider Manual or contact a Buckeye Health Plan respresentative at ***. See attached letter

Complaint:
I am rejecting this response because: I asked to be switched from Buckeye Health to Caresource! I have been with Buckeye Health since last September since I have problems with my medication getting filled I don't want to deal with buckeyeMy medical records have nothing to do with my medication! All I want is to be switched and keep getting denied
Sincerely,
Megan Boziak