Buckeye Concrete Services

Good morning Yes she is correct in saying that there were some unsatisfactory issues with the concrete and Mike, the owner/operator, did indeed offer a full refund to themThere were several contributing factors from the [redacted] ** to the color that was purchased for the project to some layout errors None the less, they were unhappy and requested a full refund so my husband Mike agreed to do this Mike was in communications (and those continue ) with the insurance company and the [redacted] *** and decorative material companiesThis took a few weeksApparently they had set a deadline to receive the full amount and since we didn't meet that began their mission to destroy our company and "warn others of our scam." I first spoke with Mrs [redacted] last week when she began posting negative comments, bashing etcon [redacted] and several selling walls Upon speaking I assured her that we would in fact refund them because If Mike said he would then he would honor that word She insisted that we pay the $(which was the total for labor, materials and concrete costs) within days of speaking with them In communications this weekend, I told Mrs [redacted] that we could come by their home on Sunday, Aug 9th with $and would have an additional $by Wednesday of this week (Aug12) and could then pay the remaining balance owed as soon as we received payment from a large commercial project that was completed and awaiting payment from(We are estimating this to be within Weeks) This was unsatisfactory to both Mrand Mrs [redacted] I offered the payment several times myself and she continuously declined Saturday she began her posts of negative slamming of our company using several social media sites once again Never mentioning that we offered the refund and would have been providing her with money immediately In my last correspondence with her I told her that as long as she continued to post these things that I would assume that she was unwilling to work this out with us I also said that if she wanted the payment that I was offering I would assume that she would message me Yesterday, Sunday August 9th, I had the money in hand as discussed with her but was not contactedWhen asking her for the final time if she wanted the $payment her response was and I quote, " No I'll keep my post up and keep my ball rolling Hopefully for your sake you will come up with it before the news gets out here Because I sent all the info in tonight along with the Revdex.com."Mrs [redacted] is very difficult to work with We offered a full refund however she appears to be more interested in slamming our company through social media and other outlets then actually getting her money back I've exhausted all attempts to rectify this and assume now am forced to wait on court action Do you have any guidance for us pertaining to this?Thank you for any input that you can give usSuzy P***

Mike started the job on June 9th and completed it on June 12th, we told Mike on June 12th we were not happy with the job and he said he would be back in two weeks to try and fix some repairsAlso Mike said he got some money back for coloring but was not going to keep that moneyI have yet to see this moneyJune 27th we sent an email asking for a full refundThen mike said he would come back out and try to fix it or give us back the full refundMike did not come back after many calls and texts, He kept saying he would be out and never showed upWe played this game of no shows for about or weeksWhen I would email and ask where he had been his wife would reply and say he was busy with other jobsWe then set up another date for July 13th, and we waited around all dayMike texted in the evening saying he was too busy to come out againI then called him and said I was going to call the news and then he came out within the hourMike at this time agreed there were too many flaws to repair and offered a full refundOn July 20th we emailed the P***’s asking for insurance information and they did not replyThey avoided all texts, emails, and callsI then sent mike a text on July giving him until July to contact me or I threaten to go to the news againThey didn’t respond, so I posted it on [redacted] and other selling walls to worn othersOn July 29th after reading reviews from their [redacted] website that they also did the same thing to [redacted] He stated they made promises to him and would not answer his texts or callsAfter MrsP***’s saw I posted it on [redacted] July 29th she then finally respondedAfter some words on private messaging which I have copies ofWe agreed that I would take down my post and she would pay in full by august 7th, on august 4th I sent the P***’s a message asking if they were going to mail the check or did I need to make arrangement to be home on Friday august 7th, she replied and said they would be outOn August 7th I sent another message around 7pm asking where they wereMrsP***s said she was in the hospital with her daughter and mike had been working all dayI said that was fineShe said that mike would call the next day to set up a timeI never got a callSo I texted her again asking where they were she replied again saying mike had been working all day again and that he had churchOnce again I said that would be fine I said we could meet Sunday morningShe then replied and said they have church againI said 2pm would workThen MrP***s texted my husband saying, “I would not be out this weekend not sure why my wife told you this”He then said he could bring some money out next weekend which would be August 15thAnd at this time my husband and I do not feel comfortable accepting payments from the P***s because they have made to many promises and have not followed throughI feel I have gave them more than a reasonable time to fix the problemWe are asking for a full refund all at onceHere are some following emails we sent to the business with replies June 27th Hello,After work was complete, several flaws were discovered by us(there were two pours and first pour and second have a severe color mismatch, also has several flawed stamps and concrete is crumbled/broke on sidewalk,etc.).Mike told us to wait two weeks and see if color starts to match, it has not changed We don't see a way to repair the broken/crumbled concrete, stamp mistakes and color problemIt is going to need to be redoneConcrete will need to be removed and replaced againWe are asking for a total refund at this time(labor and concrete).I paid Mike and paid [redacted] two payments of and 866.00( I can provide proof of purchase from [redacted] )[redacted] That we be fine if Mike wants to meet sometime this weekWe get home @ 5:pm every day this weekNot sure what the supplier can do coloring is only about 25% of the problemJun [redacted] Hello, We didn't hear from you this weekI was wanting to set up a time to get together and see what the plan of action isJul 4Suzy Hi I apologize as I should have messaged you yesterdayHe was hoping to get together after work however it turned to be a long day( very long week)He will be able to meet you next weekRemind me Jul [redacted] [redacted] **We will be available Monday(after noon),the rest of the week(after 5pm)Jul 4Suzy I'm sorry I meant what city is that? Sent from my iPhone Jul [redacted] [redacted] Jul 4Suzy Okay thanksI'll look to see where he is all week and send back and day and time to confirm that will workThank you! Suzy Sent from my iPhone Jul [redacted] I apologize that Mike was unable to make it out last weekHe will be working locally on Monday and again FridayWill either day work for you and if so which is best? Thank you! Suzy Sent from my iPhone Jul [redacted] To [redacted] Jul 11Monday would be greatThanksHere are some private messages from [redacted] ME: I will take down posts this morning on good faith that you will refund money as promised by next FridayAre you ok with that? Yes I told you I would pay you and I will! And I hope you understand that we are not paying you because of the slamming on [redacted] ! That truly is no way to get money out of someone as it makes me want to do opposite! We are paying you because it's the right thing to do and because he said he would.ME: I fully understand! So you are agreeing to Friday August If not I can screenshot and repost again next Friday Yes next Friday and you will do what you feel is right.ME: Deal certified check ( August 7th)July 30th, 5:53pm

First off I would like to thank the Revdex.com for your time with my complaintSecond off I think it is unbelievable with the lies from this companyWe now have a court date as of OCT, ,That the P***'s are well aware ofBUCKEYE CONCRETE SERVICES continues NOT to fallow through with what they promisedWe NEVER received any amount of payment as of 9-15-Also I was in contact with [redacted] and [redacted] and neither one of them was aware or have been contacted before 9-9-and that was by myselfMr [redacted] from [redacted] came out to home wihour of contacting him and was very professionalHe also said he had to go look at another site Buckeye concrete service had done and that this seemed to be a pattern with this companyWe had two pours of concrete one which was of cubic yards and another of cubic yardsI was also in contact with [redacted] and they said Mr P***'s had only purchased yards of toffee and one tub of brown bark releasesClearly this was a mathematical error on MrP***s's part with the mixing of the colorThe fact of the matter is the P***'s thought we would just go away if they gave us a big enough run around and that's Not going to happenAnd I believe that it may be fraudulent on their part if they keep trying to blame their mistake on other company'sI will have to ask the judge this question Thank you, Mrs [redacted]

Mike started the job on June 9th and completed it
on June 12th, we told Mike on June 12th we were not happy
with the job and he said he would be back in two weeks to try and fix some
repairsAlso Mike said he got some money back for coloring but was not going
to keep that moneyI have yet to see this moneyJune 27th we sent
an email asking for a full refundThen mike said he would come back out and
try to fix it or give us back the full refundMike did not come back after
many calls and texts, He kept saying he would be out and never showed upWe
played this game of no shows for about or weeksWhen I would email and ask
where he had been his wife would reply and say he was busy with other jobsWe
then set up another date for July 13th, and we waited around all
dayMike texted in the evening saying he was too busy to come out againI
then called him and said I was going to call the news and then he came out within
the hourMike at this time agreed there were too many flaws to repair and
offered a full refundOn July 20th we emailed the P***’s asking
for insurance information and they did not replyThey avoided all texts,
emails, and callsI then sent mike a text on July giving him until July
to contact me or I threaten to go to the news againThey didn’t respond, so I posted
it on *** and other selling walls to worn othersOn July 29th
after reading reviews from their *** website that they also did the same
thing to *** ***He stated they made promises to him and would not answer
his texts or callsAfter MrsP***’s saw I posted it on *** July 29th
she then finally respondedAfter some words on private messaging which I have
copies ofWe agreed that I would take down my post and she would pay in full
by august 7th, on august 4th I sent the P***’s a message
asking if they were going to mail the check or did I need to make arrangement
to be home on Friday august 7th, she replied and said they would be
outOn August 7th I sent another message around 7pm asking where
they wereMrsP***s said she was in the hospital with her daughter and mike
had been working all dayI said that was fineShe said that mike would call
the next day to set up a timeI never got a callSo I texted her again asking
where they were she replied again saying mike had been working all day again
and that he had churchOnce again I said that would be fine I said we could
meet Sunday morningShe then replied and said they have church againI said
2pm would workThen MrP***s texted my husband saying, “I would not be out
this weekend not sure why my wife told you this”He then said he could bring
some money out next weekend which would be August 15thAnd at this
time my husband and I do not feel comfortable accepting payments from the P***s
because they have made to many promises and have not followed throughI feel I
have gave them more than a reasonable time to fix the problemWe are asking
for a full refund all at once Here are some following emails we sent to the business with replies
June 27th Hello,
After work was complete, several flaws were discovered by
us(there were two pours and first pour and second have a severe color mismatch,
also has several flawed stamps and concrete is crumbled/broke on sidewalk,etc.).Mike
told us to wait two weeks and see if color starts to match, it has not changed
We don't see a way to repair the broken/crumbled concrete, stamp mistakes and
color problemIt is going to need to be redoneConcrete will need to be
removed and replaced againWe are asking for a total refund at this time(labor
and concrete).I paid Mike and paid *** two payments of and
866.00( I can provide proof of purchase from ***)*** *** That we be fine if Mike wants to
meet sometime this weekWe get home @ 5:pm every day this weekNot sure
what the supplier can do coloring is only about 25% of the problemJun *** *** Hello, We didn't hear from you
this weekI was wanting to set up a time to get together and see what the plan
of action isJul Suzy Hi I apologize as I should have messaged
you yesterdayHe was hoping to get together after work however it turned to be
a long day( very long week)He will be able to meet you next weekRemind me Jul
*** *** *** *** **We will be
available Monday(after noon),the rest of the week(after 5pm)Jul Suzy I'm sorry I meant what city is that? Sent
from my iPhone Jul *** *** ***Jul Suzy Okay thanksI'll look to see where he is
all week and send back and day and time to confirm that will workThank you!
Suzy Sent from my iPhone Jul *** I apologize that Mike
was unable to make it out last weekHe will be working locally on Monday and
again FridayWill either day work for you and if so which is best? Thank you!
Suzy Sent from my iPhone Jul *** *** To *** Jul Monday would be greatThanks
Here are some private messages from ***
ME: I will take down posts this morning on good faith that
you will refund money as promised by next FridayAre you ok with that?
Yes I told you I would
pay you and I will! And I hope you understand that we are not paying you
because of the slamming on ***! That truly is no way to get money out of
someone as it makes me want to do opposite! We are paying you because it's the
right thing to do and because he said he wouldME: I fully understand! So you are agreeing to Friday August
If not I can screenshot and repost again next FridayYes next Friday and you
will do what you feel is rightME: Deal certified check ( August 7th)
July 30th, 5:53pm

Regarding the dispute with Mr and Mrs***.Buckeye Concrete Services will have their refund check (cashiers check via certified mail) sent out Friday, September 11th for the total amount that was paid to Buckeye Concrete Services The amount the customer paid to the *** *** company will be their responsibility to recoverWe had been in contact with the *** *** company to schedule a site inspection from the sales rep in hopes of recovering some of those costs paid by them, however Mrs*** began bashing our company on several social media outletsOnce that began and she stated to me that they were unwilling to take our payments, I immediately stopped communications with the *** *** companyAs long as they still have the concrete the was purchased, they can reach out to the *** *** company themselves to request a sales rep to look at their product.Mike originally offered to tear out and replace the concrete, Mr*** stressed that he didn't want that and really just wanted the refundMike agreed to that and let him know that his next steps would be to contact our insurance company, the *** *** company, the *** *** ** where the color had been purchasedUnbeknown to me, a "deadline date" had been set by Mr and Mrs *** and because it had not been settled by then, she took to the Internet to bash and destroy our company, Urging everyone to share her rant on their own sites as wellAll of this was done without one time mentioning that BCS had offered to replace and had offered a refund as wellIt was very one sided and much of it was inaccurate On August 8th, following the copied discussions below, I stopped all communications with the customer as well as concrete company in attempts to get their money back. In those discussions with her that I have copied below, she appears to be far more interested in destroying our company and reputation then receiving payment as they originally requestedThis refund could have been paid out to them weeks ago however Mrs *** declined. Copy of our discussion on August 8.Me: Well I guess the ball is in your courtYou will either meet us tomorrow to get some (I offered to give them a pmtof $500.00), some more mid week (w/ another pmt of $days after the first pmt ) and the rest once he gets paid from NCR or you won'tThat's up to youI'd say think about it and get back to me.Mrs***: No I'll keep my post up and keep my ball rollingHopefully for your sake you will come up with it before the news gets out hereBecause I sent all the info in tonight along with the Revdex.com ( she wanted one full pmt only by the following day, Aug 9th)Me: That's fine! Let me know if you change your mindAs long as the posts are up I'll assume you're not willing to work this out! Take care!Mrs***: I have the credit to go get a loan on MondayIt's really not that big of deal to me?? All I have is time ??Me: You are being quite nasty and all that I have wanted to do is work this out!Mrs***: We worked this out last week(She gave us a deadline of week to pay her $3000.00) Moving on please stop text me unless you are going to follow through with what you agreed on.Last conversation with Mr and Mrs ***. Thank you!Suzanne P***

First off I would like to thank the Revdex.com for your time with my complaint. Second off I think it is unbelievable with the lies from this company. We now have a court date as of OCT, 1 ,2015 That the P[redacted]'s are well aware of. BUCKEYE CONCRETE SERVICES continues NOT to fallow through with what they promised. We NEVER received any amount of payment as of 9-15-15. Also I was in contact with [redacted] and [redacted] and neither one of them was aware or have been contacted before 9-9-15 and that was by myself. Mr. [redacted] from [redacted] came out to home with-in 12 hour of contacting him and was very professional. He also said he had to go look at another site Buckeye concrete service had done and that this seemed to be a pattern with this company. We had two pours of concrete one which was of 2.5 cubic yards and another of 8 cubic yards. I was also in contact with [redacted] and they said Mr P[redacted]'s had only purchased 6.5 yards of toffee and one tub of brown bark releases. Clearly this was a mathematical error on Mr. P[redacted]s's part with the mixing of the color. The fact of the matter is the P[redacted]'s thought we would just go away if they gave us a big enough run around and that's Not going to happen. And I believe that it may be fraudulent on their part if they keep trying to blame their mistake on other company's. I will have to ask the judge this question. 
Thank you, Mrs [redacted].

Good morning.  Yes she is correct in saying that there were some unsatisfactory issues with the concrete and Mike, the owner/operator, did indeed offer a full refund to them. There were several contributing factors from the [redacted] to the color that was purchased for the...

project to some layout errors.  None the less, they were unhappy and requested a full refund so my husband Mike agreed to do this.   Mike was in communications (and those  continue ) with the insurance company and the [redacted] and decorative material companies. This took a few weeks. Apparently they had set a deadline to receive the full amount and since we didn't meet that began their mission to destroy our company and "warn others of our scam."   I first spoke with Mrs. [redacted] last week when she began posting negative comments, bashing etc. on [redacted] and several selling walls.  Upon speaking I assured her that we would in fact refund them because If Mike said he would then he would honor that word.  She insisted that we pay the $3022.00 (which was the total for labor, materials and concrete costs) within 7 days of speaking with them.  In communications this weekend, I told Mrs. [redacted] that we could come by their home on Sunday, Aug 9th with $500.00 and would have an additional $1000.00 by Wednesday of this week (Aug. 12) and could then pay the remaining balance owed as soon as we received payment from a large commercial project that was completed and awaiting payment from. (We are estimating this to be within 2 Weeks)  This was unsatisfactory to both Mr. and Mrs. [redacted].  I offered the payment several times myself and she continuously declined.  Saturday she began her posts of  negative slamming of our company using several social media sites once again.  Never mentioning that we offered the refund and would have been providing her with money immediately.  In my last correspondence with her I told her that as long as she continued to post these things that I would assume that she was unwilling to work this out with us.  I also said that if she wanted the payment that I was offering I would assume that she would message me.  Yesterday, Sunday August 9th, I had the money in hand as discussed with her but was not contacted. When asking her for the final time if she wanted the $500.00 payment her response was and I quote, " No I'll keep my post up and keep my ball rolling.  Hopefully for your sake you will come up with it before the news gets out here.  Because I sent all the info in tonight along with the Revdex.com."Mrs. [redacted] is very difficult to work with.  We offered a full refund however she appears to be more interested in slamming our company through social media and other outlets then actually getting her money back.  I've exhausted all attempts to rectify this and assume now am forced to wait on court action.  Do you have any guidance for us pertaining to this?Thank you for any input that you can give us. Suzy P[redacted]

Mike started the job on June 9th and completed it
on June 12th, we told Mike on June 12th we were not happy
with the job and he said he would be back in two weeks to try and fix some
repairs. Also Mike said he got some money back for coloring but was not going
to keep that money. I have yet to see this money. June 27th we sent
an email asking for a full refund. Then mike said he would come back out and
try to fix it or give us back the full refund. Mike did not come back after
many calls and texts, He kept saying he would be out and never showed up. We
played this game of no shows for about 2 or 3 weeks. When I would email and ask
where he had been his wife would reply and say he was busy with other jobs. We
then set up another date for July 13th, and we waited around all
day. Mike texted in the evening saying he was too busy to come out again. I
then called him and said I was going to call the news and then he came out within
the hour. Mike at this time agreed there were too many flaws to repair and
offered a full refund. On July 20th we emailed the P[redacted]’s asking
for insurance information and they did not reply. They avoided all texts,
emails, and calls. I then sent mike a text on July 23 giving him until July 29
to contact me or I threaten to go to the news again. They didn’t respond, so I posted
it on [redacted] and other selling walls to worn others. On July 29th
after reading reviews from their [redacted] website that they also did the same
thing to [redacted]. He stated they made promises to him and would not answer
his texts or calls. After Mrs. P[redacted]’s saw I posted it on [redacted] July 29th
she then finally responded. After some words on private messaging which I have
copies of. We agreed that I would take down my post and she would pay in full
by august 7th, on august 4th I sent the P[redacted]’s a message
asking if they were going to mail the check or did I need to make arrangement
to be home on Friday august 7th, she replied and said they would be
out. On August 7th I sent another message around 7pm asking where
they were. Mrs. P[redacted]s said she was in the hospital with her daughter and mike
had been working all day. I said that was fine. She said that mike would call
the next day to set up a time. I never got a call. So I texted her again asking
where they were she replied again saying mike had been working all day again
and that he had church. Once again I said that would be fine I said we could
meet Sunday morning. She then replied and said they have church again. I said
2pm would work. Then Mr. P[redacted]s texted my husband saying, “I would not be out
this weekend not sure why my wife told you this”. He then said he could bring
some money out next weekend which would be August 15th. And at this
time my husband and I do not feel comfortable accepting payments from the P[redacted]s
because they have made to many promises and have not followed through. I feel I
have gave them more than a reasonable time to fix the problem. We are asking
for a full refund all at once. Here are some following emails we sent to the business with replies June 27th  Hello,After work was complete, several flaws were discovered by
us(there were two pours and first pour and second have a severe color mismatch,
also has several flawed stamps and concrete is crumbled/broke on sidewalk,etc.).Mike
told us to wait two weeks and see if color starts to match, it has not changed.
We don't see a way to repair the broken/crumbled concrete, stamp mistakes and
color problem. It is going to need to be redone. Concrete will need to be
removed and replaced again. We are asking for a total refund at this time(labor
and concrete).I paid Mike 1725.00 and paid [redacted] two payments of 431.00 and
866.00( I can provide proof of purchase from [redacted] That we be fine if Mike wants to
meet sometime this week. We get home @ 5:00 pm every day this week. Not sure
what the supplier can do coloring is only about 25% of the problem. Jun 28[redacted] Hello, We didn't hear from you
this week. I was wanting to set up a time to get together and see what the plan
of action is. Jul 4Suzy Hi I apologize as I should have messaged
you yesterday. He was hoping to get together after work however it turned to be
a long day( very long week). He will be able to meet you next week. Remind me Jul
4[redacted]. We will be
available Monday(after noon),the rest of the week(after 5pm). Jul 4Suzy I'm sorry I meant what city is that? Sent
from my iPhone  Jul 4[redacted]. Jul 4Suzy Okay thanks. I'll look to see where he is
all week and send back and day and time to confirm that will work. Thank you!
Suzy Sent from my iPhone Jul 5[redacted] I apologize that Mike
was unable to make it out last week. He will be working locally on Monday and
again Friday. Will either day work for you and if so which is best? Thank you!
Suzy Sent from my iPhone Jul 10[redacted] To [redacted] Jul 11Monday would be great. ThanksHere are some private messages from [redacted]ME: I will take down posts this morning on good faith that
you will refund money as promised by next Friday. Are you ok with that?
Yes I told you I would
pay you and I will! And I hope you understand that we are not paying you
because of the slamming on [redacted]! That truly is no way to get money out of
someone as it makes me want to do opposite! We are paying you because it's the
right thing to do and because he said he would.ME: I fully understand! So you are agreeing to Friday August
7 2015. If not I can screenshot and repost again next Friday.
Yes next Friday and you
will do what you feel is right.ME: Deal certified check ( August 7th)July 30th, 5:53pm

Good morning.  Yes she is correct in saying that there were some unsatisfactory issues with the concrete and Mike, the owner/operator, did indeed offer a full refund to them. There were several contributing factors from the [redacted] to the color that was purchased for the...

project to some layout errors.  None the less, they were unhappy and requested a full refund so my husband Mike agreed to do this.   Mike was in communications (and those  continue ) with the insurance company and the [redacted] and decorative material companies. This took a few weeks. Apparently they had set a deadline to receive the full amount and since we didn't meet that began their mission to destroy our company and "warn others of our scam."   I first spoke with Mrs. [redacted] last week when she began posting negative comments, bashing etc. on [redacted] and several selling walls.  Upon speaking I assured her that we would in fact refund them because If Mike said he would then he would honor that word.  She insisted that we pay the $3022.00 (which was the total for labor, materials and concrete costs) within 7 days of speaking with them.  In communications this weekend, I told Mrs. [redacted] that we could come by their home on Sunday, Aug 9th with $500.00 and would have an additional $1000.00 by Wednesday of this week (Aug. 12) and could then pay the remaining balance owed as soon as we received payment from a large commercial project that was completed and awaiting payment from. (We are estimating this to be within 2 Weeks)  This was unsatisfactory to both Mr. and Mrs. [redacted].  I offered the payment several times myself and she continuously declined.  Saturday she began her posts of  negative slamming of our company using several social media sites once again.  Never mentioning that we offered the refund and would have been providing her with money immediately.  In my last correspondence with her I told her that as long as she continued to post these things that I would assume that she was unwilling to work this out with us.  I also said that if she wanted the payment that I was offering I would assume that she would message me.  Yesterday, Sunday August 9th, I had the money in hand as discussed with her but was not contacted. When asking her for the final time if she wanted the $500.00 payment her response was and I quote, " No I'll keep my post up and keep my ball rolling.  Hopefully for your sake you will come up with it before the news gets out here.  Because I sent all the info in tonight along with the Revdex.com."Mrs. [redacted] is very difficult to work with.  We offered a full refund however she appears to be more interested in slamming our company through social media and other outlets then actually getting her money back.  I've exhausted all attempts to rectify this and assume now am forced to wait on court action.  Do you have any guidance for us pertaining to this?
Thank you for any input that you can give us.
 Suzy P[redacted]

First off I would like to thank the Revdex.com for your time with my complaint. Second off I think it is unbelievable with the lies from this company. We now have a court date as of OCT, 1 ,2015 That the P[redacted]'s are well aware of. BUCKEYE CONCRETE SERVICES continues NOT to fallow through with what they promised. We NEVER received any amount of payment as of 9-15-15. Also I was in contact with [redacted] and [redacted] and neither one of them was aware or have been contacted before 9-9-15 and that was by myself. Mr. [redacted] from [redacted] came out to home with-in 12 hour of contacting him and was very professional. He also said he had to go look at another site Buckeye concrete service had done and that this seemed to be a pattern with this company. We had two pours of concrete one which was of 2.5 cubic yards and another of 8 cubic yards. I was also in contact with [redacted] and they said Mr P[redacted]'s had only purchased 6.5 yards of toffee and one tub of brown bark releases. Clearly this was a mathematical error on Mr. P[redacted]s's part with the mixing of the color. The fact of the matter is the P[redacted]'s thought we would just go away if they gave us a big enough run around and that's Not going to happen. And I believe that it may be fraudulent on their part if they keep trying to blame their mistake on other company's. I will have to ask the judge this question. Thank you, Mrs [redacted].