I have reached out to our customerWe did not do a good job of communication at the time of the saleWe should have verified the number of remaining payments that were owed to the bankWe also did not turn in the lease in a timely mannerWe have taken responsibility for the remaining payments due and are in the process of mailing the payments to the bankWe also have completed the turning in of the leased vehicleI further explained to our customer that after the lease is turned in the bank will send a final statement about the leaseI have asked our customer to give us a call when he receives the statement in the mail We are making every effort to take care of our customers issue
I have reached out to our customerWe did not do a good job of communication at the time of the saleWe should have verified the number of remaining payments that were owed to the bankWe also did not turn in the lease in a timely mannerWe have taken responsibility for the remaining payments
due and are in the process of mailing the payments to the bankWe also have completed the turning in of the leased vehicleI further explained to our customer that after the lease is turned in the bank will send a final statement about the leaseI have asked our customer to give us a call when he receives the statement in the mail
We are making every effort to take care of our customers issue
I have reviewed the estimates and repairs that happened in this caseI have left a message with *** to give me a callI would like to understand a few comments in more detailThe accusations are very frustrating. Our plan is to refund the $I need to know if you would like the
check mailed to the Nottingham address or if you would prefer to make arrangements to pick up the refundI'm sorry that your visit went the way that it did
Buckeye Nissan wrote a check to American Honda Finance for $This check was mailed at the end of JulyI also have left ** *** a message so we can discuss this matter furtherIn the meantime I called American Honda Finance to find out about the status of the accountAs of today they have the check but it has not been cashedHonda needed some additional documentation from our dealershipThey have been given this informationMr *** should be receiving a final billing statement from HondaThe amount owed should be a $balanceI spoke to two people at Honda the names are *** and ***They also assured me that they would contact the credit bureaus and remove any negative marks related to the ending of this leaseThe phone number to verify any information that I've given is 800***
Buckeye Nissan wrote a check to American Honda Finance for $This check was mailed at the end of JulyI also have left ** *** a message so we can discuss this matter furtherIn the meantime I called American Honda Finance to find out about the status of the accountAs of today they
have the check but it has not been cashedHonda needed some additional documentation from our dealershipThey have been given this informationMr *** should be receiving a final billing statement from HondaThe amount owed should be a $balanceI spoke to two people at Honda the names are *** and ***They also assured me that they would contact the credit bureaus and remove any negative marks related to the ending of this leaseThe phone number to verify any information that I've given is 800***
I have reached out to our customer. We did not do a good job of communication at the time of the sale. We should have verified the number of remaining payments that were owed to the bank. We also did not turn in the lease in a timely manner. We have taken responsibility for the remaining payments due and are in the process of mailing the payments to the bank. We also have completed the turning in of the leased vehicle. I further explained to our customer that after the lease is turned in the bank will send a final statement about the lease. I have asked our customer to give us a call when he receives the statement in the mail.
We are making every effort to take care of our customers issue.
I have reviewed the estimates and repairs that happened in this case. I have left a message with [redacted] to give me a call. I would like to understand a few comments in more detail. The accusations are very frustrating. Our plan is to refund the $179.82. I need to know if you would like the check mailed to the Nottingham address or if you would prefer to make arrangements to pick up the refund. I'm sorry that your visit went the way that it did.
I have reached out to our customerWe did not do a good job of communication at the time of the saleWe should have verified the number of remaining payments that were owed to the bankWe also did not turn in the lease in a timely mannerWe have taken responsibility for the remaining payments due and are in the process of mailing the payments to the bankWe also have completed the turning in of the leased vehicleI further explained to our customer that after the lease is turned in the bank will send a final statement about the leaseI have asked our customer to give us a call when he receives the statement in the mail We are making every effort to take care of our customers issue
I have reached out to our customerWe did not do a good job of communication at the time of the saleWe should have verified the number of remaining payments that were owed to the bankWe also did not turn in the lease in a timely mannerWe have taken responsibility for the remaining payments
due and are in the process of mailing the payments to the bankWe also have completed the turning in of the leased vehicleI further explained to our customer that after the lease is turned in the bank will send a final statement about the leaseI have asked our customer to give us a call when he receives the statement in the mail
We are making every effort to take care of our customers issue
I have reviewed the estimates and repairs that happened in this caseI have left a message with *** to give me a callI would like to understand a few comments in more detailThe accusations are very frustrating. Our plan is to refund the $I need to know if you would like the
check mailed to the Nottingham address or if you would prefer to make arrangements to pick up the refundI'm sorry that your visit went the way that it did
Buckeye Nissan wrote a check to American Honda Finance for $This check was mailed at the end of JulyI also have left ** *** a message so we can discuss this matter furtherIn the meantime I called American Honda Finance to find out about the status of the accountAs of today they have the check but it has not been cashedHonda needed some additional documentation from our dealershipThey have been given this informationMr *** should be receiving a final billing statement from HondaThe amount owed should be a $balanceI spoke to two people at Honda the names are *** and ***They also assured me that they would contact the credit bureaus and remove any negative marks related to the ending of this leaseThe phone number to verify any information that I've given is 800***
Buckeye Nissan wrote a check to American Honda Finance for $This check was mailed at the end of JulyI also have left ** *** a message so we can discuss this matter furtherIn the meantime I called American Honda Finance to find out about the status of the accountAs of today they
have the check but it has not been cashedHonda needed some additional documentation from our dealershipThey have been given this informationMr *** should be receiving a final billing statement from HondaThe amount owed should be a $balanceI spoke to two people at Honda the names are *** and ***They also assured me that they would contact the credit bureaus and remove any negative marks related to the ending of this leaseThe phone number to verify any information that I've given is 800***
I have reached out to our customer. We did not do a good job of communication at the time of the sale. We should have verified the number of remaining payments that were owed to the bank. We also did not turn in the lease in a timely manner. We have taken responsibility for the remaining payments due and are in the process of mailing the payments to the bank. We also have completed the turning in of the leased vehicle. I further explained to our customer that after the lease is turned in the bank will send a final statement about the lease. I have asked our customer to give us a call when he receives the statement in the mail.
We are making every effort to take care of our customers issue.
I have reviewed the estimates and repairs that happened in this case. I have left a message with [redacted] to give me a call. I would like to understand a few comments in more detail. The accusations are very frustrating. Our plan is to refund the $179.82. I need to know if you would like the check mailed to the Nottingham address or if you would prefer to make arrangements to pick up the refund. I'm sorry that your visit went the way that it did.