Buckhead Saloon Pittsburgh

Review: I was overcharged for an order and they accepted my wife's signature as the payment. I never verified they over charged me or charged me for something I didn't order.

. I ordered 3 batman bombs on Saturday. My wife signed the bill as I went to the bathroom and we were leaving so I didn’t see the final product until she mentioned to me the next day how crazy expensive those 3 drinks I ordered were.

I believe the bartender charged me double the price or added somebody elses drinks to my order. I don’t have a copy of the receipt, I can wait until it posts on my credit card statement and call back, but there Is no way 3 batman bombs would cost almost $70.00.

You should be able to pull the receipt for my mastercard payment under my name [redacted] around that time on that date.

I want refunded for whatever I was over charged, I will file a dispute with the credit card company otherwise.

I do recall your bartender making a joke saying he’s got this round who else wants something…I said no, just those 3. I believe he gave others drinks at my expense or over charged me.

Please let me know what you need to resolve this issue asap.Desired Settlement: I just want refunded. the bartenders shouldn't be allowed to randomly shout drinks on somebody unless they say it is. I clearly said NO I'M PAYING FOR THOSE TWO GENTLEMAN AND MYSELF.

Business

Response:

The following is the response sent to the original complaint sent via email on Tuesday Aug 18th: