Buckshot General Contracting

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Buckshot has determined to not work with me I accept their decision but continue to disagree Regards, [redacted]

We have been to the house to diagnose the problem? The customer experienced some shingles blow off in a wind storm? The roof is no longer under warranty but we were able to come to an agreement with the homeowner for repair? We also replaced some fascia that had blown off as well ? We did not complete fascia work before this? I believe this has been handled and closed

Initial Business Response / [redacted] (1000, 10, 2016/01/12) */ I have spoken to Mr [redacted] on several occasionsThis job was completed back in All Buckshot's work carries a year workmanship warrantyAs discussed with Mr [redacted] in the past Buckshot will come look at the roof and can make necessary repairs but his roof is out of warranty and this service would not be freeHe insists that these issues have been present since the work was completed, however, there are zero notes in our system that support this claimHe has called several times in the past few months and our stance is that the repairs will be done on a time and material basis starting with a service call to assess the damageAny interior damage would also not be covered and cost money to repairMr [redacted] has not extended to Buckshot that he is willing to pay for these servicesBuckshot has honored its work for the reasonable amount time written on the contractAny further work that can be done is at the owners expenseMr [redacted] also lives in an area that has received more hail since his roof was installed, which would have voided any warranty that may have been in placeHe may want to have his roof inspected for hail damage as this could potentially be the reason for his current leaksIt has been almost years since his roof was installed and there have been hundreds of severe weather events in that amount of timeBuckshot can not be responsible to fix leaks that occur years after the warranty period has expired

I spoke with Mr [redacted] on Monday, (which was laced with profanity from him) in attempt to collect the remaining small balance owed for the ACV portion of his roof and siding work that was completed per the contract he signed On this contract that I have attached it looks like the gutter work was to be done at some point during the negotiations but later lined through indicating we were not doing this work This job is part of contractor program network in which Buckshot communicates with the insurance company to designate the work that is considered program (work to complete) and those repairs that are non-program (work not completed by Buckshot) Mr [redacted] is not being charged for any gutter work per the invoice I have attached There was a mistake with the invoice that was sent to Mr [redacted] and I send my apologies for this This was again part of the gutters that at one time were discussed to be completed and then later removed, the subsequent gutter charge has been removed and also attached to this response.Regarding the leak, Mr [redacted] contacted us back in January that the roof had a leak We met with him and repaired this situation at that time Mr [redacted] also signed a satisfaction form at this time He has not made any one aware of any other leak so this matter is closed and been handled We have since been paid the depreciation by his carrier after the satisfaction form was submitted, however the remaining balance was paid to the homeowner with his claim According to this paperwork we were to collect a total due from homeowner of $4282.42, ( he has paid $3829.81), which leaves a balance due $for the roof and siding work completed The gutter money has been removed from the invoice (approximately $140.00).The homeowner owes this balance due and is being given the appropriate time for him to submit payment Once this time expires, Buckshot has been given the go ahead to place a lien on the property The job has been completed as we are not contracted or charging for work yet to complete

Mr*** contracted with Buckshot to complete repairs due to storm damage. The repairs were covered by his insurance company and included repairs to his roof, gutter, garage doors, painting of his siding (which he upgraded out of his own pocket for additional painting) and a window
replacement. All of the items contracted with Buckshot have been completed and since this is insurance work Buckshot also billed his insurance company for Contractor's Overhead and Profit, which is due to the contractor as the name suggests. I beleive Mr*** is confused by the insurance process and also by his out of pocket costs that are also due. I will break down the insurance paperwork and hopefully this will become clear. The roof, which is completed costs, $9258.60. The guttering which is completed costs, $843.63. The garage door, which is completed costs, $1600.01. The painting work that was covered by his insurance, which is completed costs, $2380.50, Mr*** also contracted with Buckshot an additional $to paint the rest of the siding on the house (this was not covered by insurance due to not being damaged by hail). The window was done at no charge, apparently an agreement with the sales representative, which Buckshot has continued to honor. In addition the insurance company was invoiced for GCOH&P (contractor's overhead and profit), which is owed to the contractor at a cost of $and the permit fee of $116.33, which was purchased by Buckshot and reimbursed by Mr***s insurance carrier. All the above mentioned work is completed and totals $16535.57. Mr*** has acknowledged that he has only paid $13815.53, which leaves his balance at $2720.02. MrEckelberger signed a per insurance approval contract which means Buckshot is free to supplement the claim for the necessary money needed to completed the repairs. This does not effect the money that Mr*** has agreed to pay what so ever, rather the extra money (in this case for garage doors, painting, GCO&P, and permit) comes from the insurance company to pay actual costs to repair his home. The extra money that Mr*** holds onto is not his and Buckshot will not just go away when this money is owed to repair his home to pre-storm condition. Mr*** has also decided to file a complaint with the AG office so at this point our cooperation with trying to get him to understand the process has come to an end. Buckshot will now take all necessary action to secure our interest in his home until the balance is paid. Buckshot will be filing a lien on the property and will eventually be paid the money owed. We have been working with Mr*** for months trying to help him understand and avoid the collection process, that time has now ended

We have been to the house to diagnose the problem The customer experienced some shingles blow off in a wind storm The roof is no longer under warranty but we were able to come to an agreement with the homeowner for repair We also replaced some fascia that had blown off as well
We did not complete fascia work before this I believe this has been handled and closed

This is accurate I was just informed that the workers ran out of daylight on the initial day So they were to come back Saturday to finish, apparently he was sick all weekend I have him calling to complete tomorrow Sorry I was a bit pre-mature on this response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] The shingle repair was completed on 12/30/I was informed that workers from Buckshot would be back on January 2, to complete the facia work, but no one has called or come to provide that workSince Buckshot only warantied their work for years and a claim against Iko manufacturer would result in a delay in replacing the shingles I agreed to pay for shingles and facia to be replacedThe work has not been totally completed
Regards,
*** ***

We have been to the house to diagnose the problem The customer experienced some shingles blow off in a wind storm The roof is no longer under warranty but we were able to come to an agreement with the homeowner for repair We also replaced some fascia that had blown off as well
We did not complete fascia work before this I believe this has been handled and closed

This is accurate? I was just informed that the workers ran out of daylight on the initial day? So they were to come back Saturday to finish, apparently he was sick all weekend? I have him calling to complete tomorrow? Sorry I was a bit pre-mature on this response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Buckshot has determined to not work with me.  I accept their decision but continue to disagree.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] The shingle repair was completed on 12/30/16. I was informed that workers from Buckshot would be back on January 2, 2016 to complete the facia work, but no one has called or come to provide that work. Since Buckshot only warantied their work for 2 years and a claim against Iko manufacturer would result in a delay in replacing the shingles I agreed to pay for shingles and facia to be replaced. The work has not been totally completed.
Regards,
[redacted]

I spoke with Mr. [redacted] on Monday, (which was laced with profanity from him) in attempt to collect the remaining small balance owed for the ACV portion of his roof and siding work that was completed per the contract he signed.  On this contract that I have attached it looks like the gutter...

work was to be done at some point during the negotiations but later lined through indicating we were not doing this work.  This job is part of contractor program network in which Buckshot communicates with the insurance company to designate the work that is considered program (work to complete) and those repairs that are non-program (work not completed by Buckshot).  Mr. [redacted] is not being charged for any gutter work per the invoice I have attached.  There was a mistake with the invoice that was sent to Mr. [redacted] and I send my apologies for this.  This was again part of the gutters that at one time were discussed to be completed and then later removed, the subsequent gutter charge has been removed and also attached to this response.Regarding the leak, Mr. [redacted] contacted us back in January that the roof had a leak.  We met with him and repaired this situation at that time.  Mr [redacted] also signed a satisfaction form at this time.  He has not made any one aware of any other leak so this matter is closed and been handled.  We have since been paid the depreciation by his carrier after the satisfaction form was submitted, however the remaining balance was paid to the homeowner with his claim.  According to this paperwork we were to collect a total due from homeowner of $4282.42,  ( he has paid $3829.81), which leaves a balance due $452.61 for the roof and siding work completed.  The gutter money has been removed from the invoice (approximately $140.00).The homeowner owes this balance due and is being given the appropriate time for him to submit payment.  Once this time expires, Buckshot has been given the go ahead to place a lien on the property.  The job has been completed as we are not contracted or charging for work yet to complete.

Buckshot has provided the facts.  We have tried to work with Mr. [redacted] for over a year now.  He wanted his whole house repaired and now doesnt want to pay for it.  His file along with the Revdex.com complaints have been sent to our attorney.  We have tried for months to avoid legal proceedings and liens but at this point Mr. [redacted] has left Buckshot no choice but to do so.  Our attorney will be in touch with him and they can work it out.  At this point I will not be able to provide this file with any more information as advised by our attorney.  Thanks for your assistance in this matter.

Initial Business Response /* (1000, 10, 2016/01/12) */
I have spoken to Mr. [redacted] on several occasions. This job was completed back in 2009. All Buckshot's work carries a 2 year workmanship warranty. As discussed with Mr. [redacted] in the past Buckshot will come look at the roof and can make necessary...

repairs but his roof is out of warranty and this service would not be free. He insists that these issues have been present since the work was completed, however, there are zero notes in our system that support this claim. He has called several times in the past few months and our stance is that the repairs will be done on a time and material basis starting with a service call to assess the damage. Any interior damage would also not be covered and cost money to repair. Mr. [redacted] has not extended to Buckshot that he is willing to pay for these services. Buckshot has honored its work for the reasonable amount time written on the contract. Any further work that can be done is at the owners expense. Mr. [redacted] also lives in an area that has received more hail since his roof was installed, which would have voided any warranty that may have been in place. He may want to have his roof inspected for hail damage as this could potentially be the reason for his current leaks. It has been almost 7 years since his roof was installed and there have been hundreds of severe weather events in that amount of time. Buckshot can not be responsible to fix leaks that occur years after the warranty period has expired.