Bucky's Rentals, Inc.

We have been in business since and I don’t think we have had anyone complain to the Revdex.com, but having said that like you said every business is bound to have a few complaints. Please see attached contract signed front and back by ***We call all of our customerson
Monday or Tuesday the week of their event to let them know what day we will deliver their equipment, When we called to let ***, know what day we would be delivering his equipment he said that is fine, but can you deliver it after 1:30pm and we said no problem, So *** at Bucky’s Rentals made a note to deliver after 1:30pm, and we did*** never said anything about picking up after 1:30pm to *** at Bucky’s in the office(*** said that he told the driver) that we couldn’t pick up until after 1:30pmI asked the driver and he said that he never said anything about picking up after 1:Please see the contract delivery times and the contract pick up timesWe always have a specific delivery time and pick up time in the upper right corner if we are to deliver and pick up at specific timesWe will also charge a priority del or pick up charge if they need special drop off and pick upIf we have the customers telling the drivers what time we should deliver and pick up it would be very chaoticWe need to stick to what the contract saysPlease see # on the second page, this says No verbal statements , assumptions or understandings will change or amend this agreementWe returned for pick up and no one was home , and then a 2nd time, and then on the third attempt we picked up the equipmentI also sent *** an email telling him that I’m willing to work with him because he said that he wasn’t happy with the condition of the tables, I never want a customer to go away upsetHis response was you will need to talk to my attorney, and then I get a letter from the Revdex.comWe did separate jobs in the month of June and everyone of those jobs have specific del and pick up times or day on the contract, I feel that we communicate very well with our customersI just want to get this resolved in a timely manner, and of course I don’t want any complaints to show on the Revdex.comPlease contact me if you need further information. Thank you, ***
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