Bud Clary of Moses Lake

Review: I took my car to get it fix and pay over 2200 dollars and when I got it back it still doing the same I took it for which is too much oil consumtion.After taking it back to see what was wrong with it I got a letter from gmc saying there was a recall on that kind of car so they said that I may get refunded the money I spend and that they were going to fix my car.But thevcompany said that it only cover up to 120000 miles and my car had 137456 so now they said they are not going to fix my carDesired Settlement: I want them to fix my car or refund me the money I paid to get it fix because they told it would be like new and it still has the same problem I took it for.

Review: On the May 7th 2012 we purchased a 2008 Toyota Prius with 59533 miles on the car. By the time the paper work and all the hard sell of various add on was done we had agreed to purchase to extend the coverage of an extra 100,000 miles to the car. The person [redacted] assured us that we were buying coverage that would cover our vehicle for an additional 100,000 miles. When I took the vehicle in for some issues they tell me that is not covered because the odometer reading is over 100,000. After referring to the paper work I see that they had us agree to a policy for a new vehicle instead of a policy for a pre-owned Vehicle. I feel the rep for Bud Clary took advantage of age and trusting nature.Desired Settlement: I feel that they should abide by what was represented to us of providing the additional coverage or refund the price of the policy.

I own a 2008 Silverado 1500, (1st time Chevy owner). I purchased this pickup 3 years ago from Bud Clary. Up until recently have had no major issues and loved my truck. I discovered a problem that needed immediate attention and had no doubt that my 5 year, 100,000 mile warranty would cover...only to discover my 5 year warranty had expired 4 months earlier! The service manager repaired the problem and honored my expired warranty!!! I am so grateful, my faith in customer service has certainly been restored!

Review: I took my car In to have it worked on and the some what fixed it and still was maken the same noise that I brought in for they try to tell me it was something else then they took it in the shop the called me two day later saying there was a cracked manifold they didn't spot it the first time and when I brought my car in there was no lights on my dash when I picked it up there was lights on my dash I went back in the shop they said there scan tool was broke they were trying to tell me it was something else wrong with the car but all ready had the part replaced they told me they cant do nothing about my car so they are scamming customers not useing there proper scan tools to fix cars this is the second time its happen to me at bud claryDesired Settlement: I want to have my car fixed right with no charge done to my car

Business

Response:

Hi [redacted],As per our conversation, case# [redacted] with [redacted] has been resolved. Thank you, [redacted]General ManagerBud Clary Auto MallToyota and Chevrolet of Moses LakeMoses Lake Chrysler Dodge Jeep Ram Office : ###-###-####Email : [redacted]