Dave R [redacted] Attachments9:AM to me [redacted] , I was unable to locate the “Respond to this Complaint” link in your emailThank you for contacting me regarding this matter Ms [redacted] is one of my long time technicians, Joseph G***, ex-Mother-in-Law I believe this is the root of the matter He is also the technician who serviced her vehicle the one and only time she was here A PDF of the work order is attached for your reviewWe have not heard from Ms [redacted] since we delivered her vehicle on 2/11/ She has not contacted my company regarding this matter or any other either before this date or after Quite simply we replaced a wheel bearing that was falling apart, performed a wheel alignment and replaced a broken gas tank strap, all done at her request and with the parts that she provided She signed a written estimate with the exact amount before the work had begun We completed the operation per her request and delivered the vehicle when promisedI am open to suggestions on how to resolve this matter Please contact me at your earliest convenience to discuss the issueVery Sincerely, Dave R [redacted] Dave's Auto CareVine StreetWilloughby, Ohio [email protected]
Dave R***Attachments9:AM to me ***, I was unable to locate the “Respond to this Complaint” link in your email. Thank you for contacting me regarding this matter Ms*** is one of my long time technicians, Joseph G***, ex-Mother-in-Law I believe this is the
root of the matter He is also the technician who serviced her vehicle the one and only time she was here A PDF of the work order is attached for your review. We have not heard from Ms*** since we delivered her vehicle on 2/11/ She has not contacted my company regarding this matter or any other either before this date or after Quite simply we replaced a wheel bearing that was falling apart, performed a wheel alignment and replaced a broken gas tank strap, all done at her request and with the parts that she provided She signed a written estimate with the exact amount before the work had begun We completed the operation per her request and delivered the vehicle when promised. I am open to suggestions on how to resolve this matter Please contact me at your earliest convenience to discuss the issue. Very Sincerely, Dave R*** Dave's Auto CareVine StreetWilloughby, Ohio 44094 1.440.946.8414 [email protected]
Dave R [redacted] Attachments9:AM to me [redacted] , I was unable to locate the “Respond to this Complaint” link in your emailThank you for contacting me regarding this matter Ms [redacted] is one of my long time technicians, Joseph G***, ex-Mother-in-Law I believe this is the root of the matter He is also the technician who serviced her vehicle the one and only time she was here A PDF of the work order is attached for your reviewWe have not heard from Ms [redacted] since we delivered her vehicle on 2/11/ She has not contacted my company regarding this matter or any other either before this date or after Quite simply we replaced a wheel bearing that was falling apart, performed a wheel alignment and replaced a broken gas tank strap, all done at her request and with the parts that she provided She signed a written estimate with the exact amount before the work had begun We completed the operation per her request and delivered the vehicle when promisedI am open to suggestions on how to resolve this matter Please contact me at your earliest convenience to discuss the issueVery Sincerely, Dave R [redacted] Dave's Auto CareVine StreetWilloughby, Ohio [email protected]
Dave R***Attachments9:AM to me ***, I was unable to locate the “Respond to this Complaint” link in your email. Thank you for contacting me regarding this matter Ms*** is one of my long time technicians, Joseph G***, ex-Mother-in-Law I believe this is the
root of the matter He is also the technician who serviced her vehicle the one and only time she was here A PDF of the work order is attached for your review. We have not heard from Ms*** since we delivered her vehicle on 2/11/ She has not contacted my company regarding this matter or any other either before this date or after Quite simply we replaced a wheel bearing that was falling apart, performed a wheel alignment and replaced a broken gas tank strap, all done at her request and with the parts that she provided She signed a written estimate with the exact amount before the work had begun We completed the operation per her request and delivered the vehicle when promised. I am open to suggestions on how to resolve this matter Please contact me at your earliest convenience to discuss the issue. Very Sincerely, Dave R*** Dave's Auto CareVine StreetWilloughby, Ohio 44094 1.440.946.8414 [email protected]