Bud's Towing

Thank you for allowing Buds Towing Inc., an opportunity to provide additional information on this complaintThe vehicle was towed on July 15, at the request of the Yolo County Sherriff’s Department due to
having an unlicensed driver weaving and crossing the center line that was subsequently arrestedAn inquiry was received regarding the amount to pick up the car on July This was a person claiming to be the vehicle owner’s motherThe son’s name did not match the registered owner of the vehicle nor the arrested driver of the vehicleThe person was advised that appropriate paperwork establishing the legal ownership of the car as well as $($for the tow and $first hours storage) would be needed to release the vehicleThe person was also informed that if the vehicle was not picked up by close of business the 16th then storage fees would be assessed by each calendar day the vehicle was in storageVehicle storage charges are controlled by the Tow Service Agreement with CHPA vehicle stored/impounded hours or less shall be charged no more than one-day storageIf the vehicle is released from storage after hours has lapsed charges may be allowed on a full, calendar day basis for each day of storageThe vehicle was picked up on July with the person providing a signed vehicle title transferring ownership to them and $($tow and $three calendar days storage)After the vehicle was picked up a woman identifying herself as the vehicle owners mother inquired about the additional $It was explained to the person that storage is charged by calendar days

After review of the additional information provided a refund check is being processed and mailed to the address on file for one day's storageHad the owner of the vehicle provided the additional information to our company we could have resolved this much soonerSent on: 8/17/10:12:AM