RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.
Initial Business Response / [redacted] (1000, 5, 2017/03/06) */ Hello, per the information we have received from the owner of the property of [redacted] the tenancy agreement was terminated as of Jan [redacted] was to move out by that dateDisconnection of service did not occur until Feb which is well after [redacted] had notice to move outAs he is not the legal tenant Nova Scotia Power will not able to reconnect service for himWe would not provide compensation as [redacted] had sufficient notice provided that premise was to be vacated Jan Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/03/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) The notice we got that is mentioned above was apealed there for it was set aside and we were legally aloud to stay in the unit as explained to nova Scotia power we are still in the unit and no decision has been made by the court to evict us therefor we are still tenants there and legal tenants as wellUntil the court has decided against us in the apeal made we are legally living in the unit otherwise the landlord would of had the sheriff deptMove us we have a taken on major losses do to this and it seems that nova Scotia power will not understand that we are still legally in the unit and that the landlord knows this but is feeding information
Initial Business Response /* (1000, 5, 2015/10/27) */
This Claim for damages has been investigated by *** in our Claims DeptShe spoke with the customers on*** to discuss the decision regarding damagesNSPI does not cover loss as a result of government meter changes
Hello, We have contacted *** *** directly and resolved the complaint regarding the billing on her accountIf she has any further questions on her account she can contact our Customer Care Dept at ***, Monday-Friday 8am-8pm and we would be happy to assist
Initial Business Response /* (1000, 15, 2015/09/16) */
We spoke with the customer in [redacted] and offered a payment plan. The customer had a unpaid balance from a previous address, and was requesting a new connection. We do require full payment for a new connection, the customer was unhappy with...
this request so we attempted to work with the customer and provide a payment arrangement after an up front payment. This still did not suffice the customer unfortunately with the previous payment history of this customer we were not able to connect with no payment or payment arrangement.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Initial Business Response /* (1000, 5, 2017/03/06) */
Hello, per the information we have received from the owner of the property of 28 [redacted] the tenancy agreement was terminated as of Jan 31 2017 [redacted] was to move out by that date. Disconnection of service did not occur until Feb 17...
2017 which is well after [redacted] had notice to move out. As he is not the legal tenant Nova Scotia Power will not able to reconnect service for him. We would not provide compensation as [redacted] had sufficient notice provided that premise was to be vacated Jan 31 2017.
Initial Consumer Rebuttal /* (3000, 7, 2017/03/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The notice we got that is mentioned above was apealed there for it was set aside and we were legally aloud to stay in the unit as explained to nova Scotia power we are still in the unit and no decision has been made by the court to evict us therefor we are still tenants there and legal tenants as well. Until the court has decided against us in the apeal made we are legally living in the unit otherwise the landlord would of had the sheriff dept. Move us we have a taken on major losses do to this and it seems that nova Scotia power will not understand that we are still legally in the unit and that the landlord knows this but is feeding false information
RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.
Initial Business Response / [redacted] (1000, 5, 2017/03/06) */ Hello, per the information we have received from the owner of the property of [redacted] the tenancy agreement was terminated as of Jan [redacted] was to move out by that dateDisconnection of service did not occur until Feb which is well after [redacted] had notice to move outAs he is not the legal tenant Nova Scotia Power will not able to reconnect service for himWe would not provide compensation as [redacted] had sufficient notice provided that premise was to be vacated Jan Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/03/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) The notice we got that is mentioned above was apealed there for it was set aside and we were legally aloud to stay in the unit as explained to nova Scotia power we are still in the unit and no decision has been made by the court to evict us therefor we are still tenants there and legal tenants as wellUntil the court has decided against us in the apeal made we are legally living in the unit otherwise the landlord would of had the sheriff deptMove us we have a taken on major losses do to this and it seems that nova Scotia power will not understand that we are still legally in the unit and that the landlord knows this but is feeding information
Initial Business Response /* (1000, 5, 2015/10/27) */
This Claim for damages has been investigated by *** in our Claims DeptShe spoke with the customers on*** to discuss the decision regarding damagesNSPI does not cover loss as a result of government meter changes
Hello, We have contacted *** *** directly and resolved the complaint regarding the billing on her accountIf she has any further questions on her account she can contact our Customer Care Dept at ***, Monday-Friday 8am-8pm and we would be happy to assist
Initial Business Response /* (1000, 15, 2015/09/16) */
We spoke with the customer in [redacted] and offered a payment plan. The customer had a unpaid balance from a previous address, and was requesting a new connection. We do require full payment for a new connection, the customer was unhappy with...
this request so we attempted to work with the customer and provide a payment arrangement after an up front payment. This still did not suffice the customer unfortunately with the previous payment history of this customer we were not able to connect with no payment or payment arrangement.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Initial Business Response /* (1000, 5, 2017/03/06) */
Hello, per the information we have received from the owner of the property of 28 [redacted] the tenancy agreement was terminated as of Jan 31 2017 [redacted] was to move out by that date. Disconnection of service did not occur until Feb 17...
2017 which is well after [redacted] had notice to move out. As he is not the legal tenant Nova Scotia Power will not able to reconnect service for him. We would not provide compensation as [redacted] had sufficient notice provided that premise was to be vacated Jan 31 2017.
Initial Consumer Rebuttal /* (3000, 7, 2017/03/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The notice we got that is mentioned above was apealed there for it was set aside and we were legally aloud to stay in the unit as explained to nova Scotia power we are still in the unit and no decision has been made by the court to evict us therefor we are still tenants there and legal tenants as well. Until the court has decided against us in the apeal made we are legally living in the unit otherwise the landlord would of had the sheriff dept. Move us we have a taken on major losses do to this and it seems that nova Scotia power will not understand that we are still legally in the unit and that the landlord knows this but is feeding false information