Budd and Company, Inc.

When any vehicle comes into our shop with a no start condition,a diagnostic will be performed by one of our technicians.There is always a fee associated with this service. Scanning the vehicles computer for stored fault codes is just the beginning of the process. The fee for this service is with tax...

included is $163.85.I do not know where [redacted] came up with the $240.00 amount for the diagnosis fee . I also do not understand why I am receiving this complaint now, when the invoice was dated November 8th, 2016.I have a signed invoice from [redacted] authorizing the cost of diagnosis. What more do I need to do? I am sorry for any misunderstanding in this matter. As a result,I do not feel I need to refund any money for our services rendered.Sincerely, Mike G[redacted]Owner of Budd and Company