Technician and helper arrived to install gallon water heater in which job went fineIt took a little over hours to do the install then testedThe technician and helper states that tile was already cracked and noticed many other areasDue to the condition of the floor we did not take pictures because of the deterioration, showing it was and had many signs of water damage in the groutingHomeowner was shown work at end of job and signed off on invoiceFour days later she calls trying to blame us for the cracks that were already thereWe did not cause any damage to her home nor floor and are very insultedI believe she has an old floor and was trying to get it replaced due to the water damageAlways Plumbing Marty [redacted]
Technician and helper arrived to install gallon water heater in which job went fineIt took a little over hours to do the install then testedThe technician and helper states that tile was already cracked and noticed many other areasDue to the condition of the floor we did not take pictures
because of the deterioration, showing it was and had many signs of water damage in the groutingHomeowner was shown work at end of job and signed off on invoiceFour days later she calls trying to blame us for the cracks that were already thereWe did not cause any damage to her home nor floor and are very insultedI believe she has an old floor and was trying to get it replaced due to the water damageAlways Plumbing Marty ***
Technician and helper arrived to install gallon water heater in which job went fineIt took a little over hours to do the install then testedThe technician and helper states that tile was already cracked and noticed many other areasDue to the condition of the floor we did not take pictures because of the deterioration, showing it was and had many signs of water damage in the groutingHomeowner was shown work at end of job and signed off on invoiceFour days later she calls trying to blame us for the cracks that were already thereWe did not cause any damage to her home nor floor and are very insultedI believe she has an old floor and was trying to get it replaced due to the water damageAlways Plumbing Marty [redacted]
Technician and helper arrived to install gallon water heater in which job went fineIt took a little over hours to do the install then testedThe technician and helper states that tile was already cracked and noticed many other areasDue to the condition of the floor we did not take pictures
because of the deterioration, showing it was and had many signs of water damage in the groutingHomeowner was shown work at end of job and signed off on invoiceFour days later she calls trying to blame us for the cracks that were already thereWe did not cause any damage to her home nor floor and are very insultedI believe she has an old floor and was trying to get it replaced due to the water damageAlways Plumbing Marty ***