Buddy's Upull

Complaint: ***
I am rejecting this response because:
The business' response is inaccurateYes, I contacted BAM asking for a estimate on the vehicleI explained the car situation was not "wrecked" but that it was a "catastrophic engine failure"I knew the engine needed
repairI declined wanting engine repair (as stated by BAM as they were estimating charge of over $2000)I did not ask BAM to buy the vehicle from meI did inquire (as it is my first time experiencing this type of situation, simply asking for opinion) about selling the vehicle, but NOT to BAMThey declined (as they stated), so I inquired what possible routes I could takeBAM didn't respond other than "I'll talk with my owner and get back with you." Never heard back.Every question I asked resulted in a week long wait for a response, which led to the vehicle being left on the lot for days before I attempted pickupAs I stated prior, I have not stepped foot on BAM's property to see any signs regarding storage fee nor sign any agreement about itAs stated prior, it was not once discussed over the phone (only contact I had with BAM) about a storage feeThe only time a storage fee DID get mentioned was when I attempted pickup (via tow truck) of the vehicle from the lot, only to be told that there was a balanceI feel like I was deceived and taken advantage of by BAM.
Sincerely,
*** ***

See attached

01/22/2018: My Revdex.com I submitted against Buddy's Upull has been resolvedThey contacted me shortly after I submitted my appeal from their first response and returned my property back to meThank you!