Budge Industries

July 7, 2016Good Day:We are in receipt of your complaint from [redacted] , Complaint ID [redacted] , dated June 30, 2016, regarding Budge Industries Order Number [redacted] [redacted] 's cover is fully warranted and can be replaced at any time utilizing the following "courtesy' instructions, in lieu of our standard warranty procedure, we provided in our email reply of May 11, as well as during multiple phone conversations, see below:To claim the warranty, please mail:-The 3"x 3" swatch of the cover material with the size tag sewn in -A copy of your proof of purchase -Your name, shipping address and phone number -A detailed description of the issueBudge Industries is an [redacted] Registered Company and as such we must adhere to certain standards set forth; one of those standards is having the defective product available to be inspected tested by our quality control department or having, at least, a sample of the defective area and our Manufacturers TagAdditionally our warranty is only valid within the Continental United States and Canada but during each communication with [redacted] we have offered to replace her cover under the terms and conditions of our limited warranty provided she submit the necessary items.Our Return Policy is clearly listed on our web site, as well as below and our Warranty Policy is also clearly listed on our web site, below and enclosed with each order.Unfortunately for reasons unknown [redacted] 's initial email of May 5th was sent to [redacted] CoversWhile [redacted] Covers is a distributor of our products, the purchase was with Budge Industries not [redacted] Covers.Again, we will be happy to offer a warranty replacement, under the terms and conditions of our limited warranty, and encourage [redacted] to submit the necessary items to the address listed above and we will be happy to send a replacement cover anywhere within the Continental United States.Thank you for letting us know of the difficulty and we will certainly increase our vigilance to be sure the consumers view and comprehend our warranty and return policy.Sincerely,

My name is Jim Kellison, and I purchased 4 budge style B-4 car covers and put them on a 1968 GTO, a 1969 Ford Ranchero, a 1970 Monte Carlo and a 2004 Monte Carlo, just to learn that they do not protect your vehicle at all. I cut the grass and checked under the covers to make sure no dust would get onto the vehicles, but found out that not only did it get under the covers, but it held it better under the cover than it did not allowing the dirt to get in. I further learned that the covers are like paper and tear very easily. I attempted to contact customer service but kept getting the run around from them and because like everyone else, I didn't keep my receipt, the store wouldn't replace them. I'm out a lot of money and no car covers to protect my vehicles. DO NOT PURCHASE CAR COVERS FROM THIS COMPANY!

my name is Marshall Sears and I bought 2 RB-3 rain barrier car covers 1/24/18 and 4/6/18 and after a few months both are completely shot, do not buy these covers!

July 7, 2016Good Day:We are in receipt of your complaint from [redacted], Complaint ID [redacted], dated June 30, 2016, regarding Budge Industries Order Number [redacted].[redacted]'s cover is fully warranted and can be replaced at any time utilizing the following "courtesy' instructions, in...

lieu of our standard warranty procedure, we provided in our email reply of May 11, as well as during multiple phone conversations, see below:To claim the warranty, please mail:-The 3"x 3" swatch of the cover material with the size tag sewn in -A copy of your proof of purchase -Your name, shipping address and phone number -A detailed description of the issueBudge Industries is an [redacted] Registered Company and as such we must adhere to certain standards set forth; one of those standards is having the defective product available to be inspected 8 tested by our quality control department or having, at least, a sample of the defective area and our Manufacturers Tag. Additionally our warranty is only valid within the Continental United States and Canada but during each communication with [redacted] we have offered to replace her cover under the terms and conditions of our limited warranty provided she submit the necessary items.Our Return Policy is clearly listed on our web site, as well as below and our Warranty Policy is also clearly listed on our web site, below and enclosed with each order.Unfortunately for reasons unknown [redacted]'s initial email of May 5th was sent to [redacted] Covers. While [redacted] Covers is a distributor of our products, the purchase was with Budge Industries not [redacted] Covers.Again, we will be happy to offer a warranty replacement, under the terms and conditions of our limited warranty, and encourage [redacted] to submit the necessary items to the address listed above and we will be happy to send a replacement cover anywhere within the Continental United States.Thank you for letting us know of the difficulty and we will certainly increase our vigilance to be sure the consumers view and comprehend our warranty and return policy.Sincerely,

Review: Hello my name is [redacted]. I recently purchased your road wrap to protect my vehicle on a road trip up to northern California. I was attending a car show. Well it seems your wrap caused more damage then it did protecting. I have a 2006 Dodge Charger R/T with a custom paint job and hood. I just installed a brand new 3inch carbon fiber cowl hood from trucarbon.net it retails around $1500 or so. And it is now ruined thanks to your product. I followed the application steps and tips as directed on the box and on the youtube videos I even went as far as applying blue tape along the seams to prevent it from lifting on my drive back down to southern California. On the drive up to northern it seemed like the whole wrap never stuck well it kept lifting and I would pull over repeatedly to push it down. When I arrived in northern California I removed the wrap only to find the car covered in the adhesive residue. All over. The day before the show I washed my car to see if the adhesive would come off but it wouldn't. On the drive back home I applied painters tape to all the seams of the wrap to see if that would help with it lifting but again it still lifted. About 30 min into the drive it was ripping off so I stopped at a rest stop and removed the wrap I noticed it was causing more damage then protecting the car was covered in adhesive and the hood and all the black accents were getting scratched from the plastic wrap lifting and flapping and hitting the parts at highway speeds. So I left it alone and contacted the distributer I purchased it from they recommend a wax type cleaner spray to remove. Only thing that worked to remove the adhesive was goop gone. Once I got all the adhesive off is when I noticed all the scratches under it on my hood scoop and my bumper. I need something done about this my paint job was $5, 000 and my hood was $1, 500 and not they both look like crap. I need something done ASAP. My car was painted around 3 months ago and now its ruined. Ive tried contacting yohr company multiple times and no one ever answers. Ive left voice mails and havent received call back. Im hoping to recieve a call this coming week about this problem and hope you can settle this for me. I will be getting an estimate this weekend from the body shop that painted my car. Looking forward to a quick reply.Desired Settlement: To repair damaged caused to my vehicle.