Budget Airport Parking

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Not only did I email this business several times as per instruction of the employee with no response, and called several times leaving messages with no responseEmployee told me at the time of the incident that there are no claim forms, just email to [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] [redacted] *** [redacted] [redacted] ***Complaint Analyst We received a complaint from the customer through your agency ID # [redacted] customer complaint about hole in right side wall on the tire In the time of dropping the car we only do walk around of the car only to see any damages on the body of the carNot inside or in the tireWhen he left the our she might show to our agent but we could not able to find any incident report about the customers complaint We left the company’s card with email address in front of front desk but he never send any written complain to investigate the matterWe are very sorry to let you know we will able to do anything further about this customerThank you for understating our situationThank youRegardsShowkat K***Manager budget airport Parking [redacted] or [redacted] ***

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted] .Sincerely, [redacted]

I agree with seeking only the refund of $that was charged to my credit card

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted] It does not surprise me that there was no response as they never returned my emails or calls since Feb when my truck was scratched there! I think that is terrible business and will NEVER use them again! I was only asking that they give me $$ to buff and wax the passenger side of the truck that they scratched while it was parked there for a weekThey had no regard to customer service and could care less what happened to my truckSincerely, [redacted]

We received a complaint from the customer through your agency ID # [redacted] customer complaint about no space in our parking lotI spoke with customer and I explained the situation about that holiday timeSince we could not able to accommodate the customer we sent to a different parking lotWe advise the customer get the reservation advance money back from 3rd party reservation companyWe are a parking facility most of the customer never come to us directly they always come through different 3rd party reservation company so we do not have any control over itIf we do not have any place to park customer’s car we always sent to different parking lot near to JFK like other parking lot and hotelsThank you for understating our situation Thank you Regards Showkat K [redacted] Manager budget airport Parking [redacted] or [redacted] -- Showkat K [redacted] Manager Budget Airport Parking ###-###-####

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID *** The credit card company, *** ***, tried contacting the manager and were given the same response: call tomorrow at 2:00pm when the manager is in Same response I was
given the three or four times I called.Sincerely,*** ***

02/**/2016 January *** 2016 Complaint ID ***Complaint date: 12/**/2015To ***
** *** *** *** *** ***
*** *** *** *** ***Att: Andrew L**Complaint Analyst We received a
complaint from the customer through your agency ID # *** customer complaint about no space in our parking lot. I spoke with customer and I explained the situation about that holiday timeSince we could not able to accommodate the customer we sent to a different parking lotWe advise the customer get the reservation advance money back from 3rd party reservation company. We are a parking facility most of the customer never come to us directly they always come through different 3rd party reservation company so we do not have any control over itI advised customer to talk to the 3rd party reservation company where they give the deposit otherwise dispute the charge with credit card company and they did. Thank you for understating our situationThank youRegardsShowkat KaziManager budget airport Parking*** *** *** or *** *** *** -- Showkat K*** ManagerBudget Airport Parking###-###-####

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted].Sincerely,[redacted]

[redacted]
 
[redacted] 
[redacted]
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[redacted]Complaint Analyst We received a complaint from the customer through your agency ID # [redacted] customer...

complaint about hole in right side wall on the tire.  In the time of dropping the car we only do walk around of the car only to see any damages on the body of the car. Not inside or in the tire. When he left the our she might show to our agent but we could not able to find any incident report about the customers complaint We left the company’s card with email address in front of front desk but he never send any written complain to investigate the matter. We are very sorry to let you know we will able to do anything further about this customer. Thank you for understating our situationThank youRegardsShowkat K[redacted]Manager budget airport Parking[redacted] or [redacted]

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted]. It does not surprise me that there was no response as they never returned my emails or calls since Feb 2016 when my truck was scratched there! I think that is terrible business and...

will NEVER use them again! I was only asking that they give me $$ to buff and wax the passenger side of the truck that they scratched while it was parked there for a week. They had no regard to customer service and could care less what happened to my truck. Sincerely,[redacted]

I agree with seeking only the refund of $12.09 that was charged to my credit card.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Not only did I email this business several times as per instruction of the employee with no response, and called several times leaving messages with no response. Employee told me at the time of the incident that there are no claim forms, just email to [redacted].
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The response from the business is not true.  The representative did not send us to another parking lot.  In fact, he was rude and hung up on us.  Many companies use 3rd parties to handle reservations for them.  This should NOT be an excuse to not honor the reservation.  As a result of the business's failure to honor our reservation, we had to incur significant costs to get to and from the airport.  We request an immediate refund of the deposit we paid and reimbursement of the money we paid to get to and from the airport (see prior emails)
 
 
 
 
In order for the Revdex.com to app opriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:I have not heard back anything from there has been no contact what so ever or any attempt to contact me and resolive the issue. I don't think they really care at all judging from how they do bussiness.At this time, I have not been contacted by U-Save Parking regarding...

complaint ID [redacted].Sincerely,[redacted]

We received a complaint from the customer through your agency ID # [redacted] customer complaint about no space in our parking lot. I spoke with customer and I explained the situation about that holiday time. Since we could not able to accommodate the customer we sent to a different parking lot. We...

advise the customer get the reservation advance money back from 3rd party reservation company. We are a parking facility most of the customer never come to us directly they always come through different 3rd party reservation company so we do not have any control over it. If we do not have any place to park customer’s car we always sent to different parking lot near to JFK like other parking lot and hotels. Thank you for understating our situation   Thank you   Regards Showkat K[redacted] Manager budget airport Parking [redacted] or [redacted]
  -- Showkat K[redacted] Manager Budget Airport Parking ###-###-####

Revdex.com:At this time, I have not been contacted by U-Save Parking regarding complaint ID [redacted].Sincerely,[redacted]