Budget Auto Center

The situation has been completely taken care ofWe took him out of the truckBuyers remorse was the situationIt is resolved with the customer

I am rejecting this response because:it was not buyers remorse you sold me a faulty truck and a warenty that wasn't even eligible or accepted through PRco warenty company!

The situation has been completely taken care of. We took him out of the truck. Buyers remorse was the situation. It is resolved with the customer.

Review: I PURCHASED A 2010 Ford F-150 XTR from budget auto 3 weeks ago and the nite I got it home and put gas in it the truck wouldn't start after about 5 minutes of trying the starter engaged and wouldn't stop turning over it finally fired and I got it home. The next day after driving it home from work the check engine lite came on as well as the change oil, about a mile down the road the truck died! I then limped it home about a mile while only able to do 40 mph will the motor was revved up at 7,000 rpms, I called budget auto and the salesman billy as well as the manger [redacted]. They wanted me to drive it up there to fix I refused to take it on the freeway in the shape it was in cause I could have caused a major accident only doing 40 on the freeway, eventually after calling the finance company telling them what was goin on they called budget auto demanding a tow truck come pick it up, well 3 weeks later after not hearing a word from both budget auto and [redacted] company the warenty company called saying the truck wasn't eligible for the 50,000 mile 36 month warenty the dealership sold me do to the high miles on the truck. The dealership will not return any of my calls and the finance company wants there first payment on 11/15/15 and I have had no vehicle since two weeks ago I have no idea where they even took it to do to the fact that the dealer won't talk to me!Desired Settlement: Pay back the [redacted] credit union for the faulty truck and bogus warenty they sold me, in exchange for the vehicle I traded in back as well as my old loan back through [redacted].

Business

Response:

The situation has been completely taken care of. We took him out of the truck. Buyers remorse was the situation. It is resolved with the customer.

Consumer

Response:

I am rejecting this response because:it was not buyers remorse you sold me a faulty truck and a warenty that wasn't even eligible or accepted through PRco warenty company!