Initial Business Response / [redacted] (1000, 6, 2015/11/13) */ November 13, [redacted] Trade Practices & Helpline Specialist Denver/Boulder Revdex.com [redacted] Denver, CO XXXXX Re: [redacted] Dear Ms [redacted] In response to the referenced consumer complaint Budget Control Services, Inc(BCS) offers the following response It is the belief of this office that Mr [redacted] may have us confused with another collection agencyMr [redacted] , in his complaint, states he had spoken with a lady in our office name [redacted] BCS does not have, nor have we ever had, an employee by that name We do, however, have an account in our office for Mr [redacted] that was assign for collectionsTo date, Mr [redacted] has not provided adequate proof, for the account in our office, that it has been paidInstead, we received a photo copy of a check registry that was payable to a Dr [redacted] It is believed that this is the physician who apparently performed the surgery on MR [redacted] BCS does not represent, nor have we ever represented Dr [redacted] Our office have on numerous occasions provided Mr [redacted] with debt verification explaining that the services we are attempting to collect are that of the Surgery Center where the surgery was performed and not for Dr [redacted] The current disposition, as of today, is Mr [redacted] 's account is still due and owing as there has been no payment received regarding his account in our agency Should you have any additional questions, please don't hesitate to contact me personally Respectfully,
Initial Business Response / [redacted] (1000, 6, 2015/06/03) */ June 3, [redacted] Branch Manager Denver/Boulder Revdex.com Cherokee St Denver, CO XXXXX Re: [redacted] # XXXXXXXX Dear [redacted] In response to the referenced consumer complaint Budget Control Services (BCS) offers the following response Mr [redacted] accounts were reduced to a judgment in Adams County Court on November 9, As the judgment was never satisfied the case was revived on June 12, The balance due is the amount of the judgment plus costs and accrued interest pursuant to the award of the court When Mr [redacted] contacted our office the methods of payment were explained to him At this time, the judgment remains unsatisfied Should you have any additional questions don't hesitate to contact me personally Respectfully, June 3, [redacted] Branch Manager Denver/Boulder Revdex.com Cherokee St Denver, CO XXXXX Re: [redacted] # XXXXXXXX Dear [redacted] In response to the referenced consumer complaint Budget Control Services (BCS) offers the following response Mr [redacted] accounts were reduced to a judgment in Adams County Court on November 9, As the judgment was never satisfied the case was revived on June 12, The balance due is the amount of the judgment plus costs and accrued interest pursuant to the award of the court When Mr [redacted] contacted our office the methods of payment were explained to him At this time, the judgment remains unsatisfied Should you have any additional questions don't hesitate to contact me personally Respectfully,
Complaint: [redacted] I am rejecting this response because: That is not what the Colorado Fair Debt Collection Act states: 2-14-Unfair practices(1) A debt collector or collection agency shall not use unfair or unconscionable means to collect or attempt to collect any debt, including, but not limited to, the following conduct: (a) The collection of any amount, including any interest, fee, charge, or expense incidental to the principal obligation, unless such amount is expressly authorized by the agreement creating the debt or permitted by law;-- No amount of interest was ever agreed to nor was any contract delivered or signed by meI believe the business is charging interest in violation of this actThe principle balance would have already been paid off if the business was only applying the payments to the principle amountNo written agreement was ever sent to me Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 6, 2015/11/13) */ November 13, [redacted] Trade Practices & Helpline Specialist Denver/Boulder Revdex.com [redacted] Denver, CO XXXXX Re: [redacted] Dear Ms [redacted] In response to the referenced consumer complaint Budget Control Services, Inc(BCS) offers the following response It is the belief of this office that Mr [redacted] may have us confused with another collection agencyMr [redacted] , in his complaint, states he had spoken with a lady in our office name [redacted] BCS does not have, nor have we ever had, an employee by that name We do, however, have an account in our office for Mr [redacted] that was assign for collectionsTo date, Mr [redacted] has not provided adequate proof, for the account in our office, that it has been paidInstead, we received a photo copy of a check registry that was payable to a Dr [redacted] It is believed that this is the physician who apparently performed the surgery on MR [redacted] BCS does not represent, nor have we ever represented Dr [redacted] Our office have on numerous occasions provided Mr [redacted] with debt verification explaining that the services we are attempting to collect are that of the Surgery Center where the surgery was performed and not for Dr [redacted] The current disposition, as of today, is Mr [redacted] 's account is still due and owing as there has been no payment received regarding his account in our agency Should you have any additional questions, please don't hesitate to contact me personally Respectfully,
Initial Business Response / [redacted] (1000, 6, 2015/06/03) */ June 3, [redacted] Branch Manager Denver/Boulder Revdex.com Cherokee St Denver, CO XXXXX Re: [redacted] # XXXXXXXX Dear [redacted] In response to the referenced consumer complaint Budget Control Services (BCS) offers the following response Mr [redacted] accounts were reduced to a judgment in Adams County Court on November 9, As the judgment was never satisfied the case was revived on June 12, The balance due is the amount of the judgment plus costs and accrued interest pursuant to the award of the court When Mr [redacted] contacted our office the methods of payment were explained to him At this time, the judgment remains unsatisfied Should you have any additional questions don't hesitate to contact me personally Respectfully, June 3, [redacted] Branch Manager Denver/Boulder Revdex.com Cherokee St Denver, CO XXXXX Re: [redacted] # XXXXXXXX Dear [redacted] In response to the referenced consumer complaint Budget Control Services (BCS) offers the following response Mr [redacted] accounts were reduced to a judgment in Adams County Court on November 9, As the judgment was never satisfied the case was revived on June 12, The balance due is the amount of the judgment plus costs and accrued interest pursuant to the award of the court When Mr [redacted] contacted our office the methods of payment were explained to him At this time, the judgment remains unsatisfied Should you have any additional questions don't hesitate to contact me personally Respectfully,
Complaint: [redacted] I am rejecting this response because: That is not what the Colorado Fair Debt Collection Act states: 2-14-Unfair practices(1) A debt collector or collection agency shall not use unfair or unconscionable means to collect or attempt to collect any debt, including, but not limited to, the following conduct: (a) The collection of any amount, including any interest, fee, charge, or expense incidental to the principal obligation, unless such amount is expressly authorized by the agreement creating the debt or permitted by law;-- No amount of interest was ever agreed to nor was any contract delivered or signed by meI believe the business is charging interest in violation of this actThe principle balance would have already been paid off if the business was only applying the payments to the principle amountNo written agreement was ever sent to me Sincerely, [redacted]