Initial Business Response / [redacted] (1000, 5, 2016/05/04) */ Contact Name and Title: [redacted] Property Man Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @glickco.com Dear ***, First, I'm so sorry that you're upset! I have spoken with my entire staff, and no one has ever heard of this repair that was allegedly scheduled for youHowever, we will certainly get your tile and shower issues addressed right away! We have an excellent maintenance team as well as a solid office staff so I am a little confused how this could have happened, moreover because I am the Manager here and I have never heard of this prior to now I am personally coming to your apartment accompanied by my Maintenance Supervisor to inspect your tile and investigate your maintenance issueWe do strive to provide above average maintenance service as well as exceptional customer service, and I assure you we will have all necessary repairs completed and will resolve this matter without delay In the meantime, I would invite you to call the office and ask to speak with the Manager as I would be more than happy to discuss this with you further Thank you, [redacted] Property Manager Addison on Main Apartments
Initial Business Response /* (1000, 5, 2016/05/04) */
Contact Name and Title: [redacted] Property Man
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@glickco.com
Dear [redacted],
First, I'm so sorry that you're upset! I have spoken with my entire staff, and no one has ever heard of this repair...
that was allegedly scheduled for you. However, we will certainly get your tile and shower issues addressed right away! We have an excellent maintenance team as well as a solid office staff so I am a little confused how this could have happened, moreover because I am the Manager here and I have never heard of this prior to now.
I am personally coming to your apartment accompanied by my Maintenance Supervisor to inspect your tile and investigate your maintenance issue. We do strive to provide above average maintenance service as well as exceptional customer service, and I assure you we will have all necessary repairs completed and will resolve this matter without delay.
In the meantime, I would invite you to call the office and ask to speak with the Manager as I would be more than happy to discuss this with you further.
Thank you,
[redacted]
Property Manager
Addison on Main Apartments
Initial Business Response / [redacted] (1000, 5, 2016/05/04) */ Contact Name and Title: [redacted] Property Man Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @glickco.com Dear ***, First, I'm so sorry that you're upset! I have spoken with my entire staff, and no one has ever heard of this repair that was allegedly scheduled for youHowever, we will certainly get your tile and shower issues addressed right away! We have an excellent maintenance team as well as a solid office staff so I am a little confused how this could have happened, moreover because I am the Manager here and I have never heard of this prior to now I am personally coming to your apartment accompanied by my Maintenance Supervisor to inspect your tile and investigate your maintenance issueWe do strive to provide above average maintenance service as well as exceptional customer service, and I assure you we will have all necessary repairs completed and will resolve this matter without delay In the meantime, I would invite you to call the office and ask to speak with the Manager as I would be more than happy to discuss this with you further Thank you, [redacted] Property Manager Addison on Main Apartments
Initial Business Response /* (1000, 5, 2016/05/04) */
Contact Name and Title: [redacted] Property Man
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@glickco.com
Dear [redacted],
First, I'm so sorry that you're upset! I have spoken with my entire staff, and no one has ever heard of this repair...
that was allegedly scheduled for you. However, we will certainly get your tile and shower issues addressed right away! We have an excellent maintenance team as well as a solid office staff so I am a little confused how this could have happened, moreover because I am the Manager here and I have never heard of this prior to now.
I am personally coming to your apartment accompanied by my Maintenance Supervisor to inspect your tile and investigate your maintenance issue. We do strive to provide above average maintenance service as well as exceptional customer service, and I assure you we will have all necessary repairs completed and will resolve this matter without delay.
In the meantime, I would invite you to call the office and ask to speak with the Manager as I would be more than happy to discuss this with you further.
Thank you,
[redacted]
Property Manager
Addison on Main Apartments