I used the Silverado identity of the UREP maid service in Las VegasWith multiple cleaning teams in force, individual experiences will vary but I found the cleaning quality mediocreI did have some minor damage which the customer support people handled politely if ineffectively(any such contention inevitably ends with the client asserting and the maids denying, and that's where things end.) The cleaning team always showed up on time, but after the first two visits, left as early as possibleFollowing the first two visits, they left after two hours, even though I was paying for 2:to hrs of cleaningHad I insisted, they probably would have remained longer; but when you're a boss at work, you prefer to have professionals just do their jobs responsibly, and not require you to crack the whip at homeIn short, UREP needs to take more responsibility for monitoring their employees' workAfter several weeks and visits, I ultimately discontinued their services and will look elsewhere
I used the Silverado identity of the UREP maid service in Las Vegas. With multiple cleaning teams in force, individual experiences will vary but I found the cleaning quality mediocre. I did have some minor damage which the customer support people handled politely if ineffectively(any such contention inevitably ends with the client asserting and the maids denying, and that's where things end.) The cleaning team always showed up on time, but after the first two visits, left as early as possible. Following the first two visits, they left after two hours, even though I was paying for 2:45 to 4 hrs of cleaning. Had I insisted, they probably would have remained longer; but when you're a boss at work, you prefer to have professionals just do their jobs responsibly, and not require you to crack the whip at home. In short, UREP needs to take more responsibility for monitoring their employees' work. After several weeks and visits, I ultimately discontinued their services and will look elsewhere.
I used the Silverado identity of the UREP maid service in Las VegasWith multiple cleaning teams in force, individual experiences will vary but I found the cleaning quality mediocreI did have some minor damage which the customer support people handled politely if ineffectively(any such contention inevitably ends with the client asserting and the maids denying, and that's where things end.) The cleaning team always showed up on time, but after the first two visits, left as early as possibleFollowing the first two visits, they left after two hours, even though I was paying for 2:to hrs of cleaningHad I insisted, they probably would have remained longer; but when you're a boss at work, you prefer to have professionals just do their jobs responsibly, and not require you to crack the whip at homeIn short, UREP needs to take more responsibility for monitoring their employees' workAfter several weeks and visits, I ultimately discontinued their services and will look elsewhere
I used the Silverado identity of the UREP maid service in Las Vegas. With multiple cleaning teams in force, individual experiences will vary but I found the cleaning quality mediocre. I did have some minor damage which the customer support people handled politely if ineffectively(any such contention inevitably ends with the client asserting and the maids denying, and that's where things end.) The cleaning team always showed up on time, but after the first two visits, left as early as possible. Following the first two visits, they left after two hours, even though I was paying for 2:45 to 4 hrs of cleaning. Had I insisted, they probably would have remained longer; but when you're a boss at work, you prefer to have professionals just do their jobs responsibly, and not require you to crack the whip at home. In short, UREP needs to take more responsibility for monitoring their employees' work. After several weeks and visits, I ultimately discontinued their services and will look elsewhere.