Budget Host Inn - Circleville

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

everything they said was a lieI left before because I was forced o.I signed a paperClerk took it back.said I would get receipt by emailI have not received one yetNo way are they telling the truthWhy would I file A complaint if they did what they were suppose toIt infuriates me of what they said...just not true!!

BUDGET HOST INN US Route South Circleville, Ohio, Phone 740-474-6006, Fax 740-474- August 1, Revdex.com Dublin Rd Columbus, OH Phone # 614-486- Fax # 614-486- /> RefComplaint ID # [redacted] Dear [redacted] y The guest (Mr [redacted] ) had the reservation for July 10th, arrival Cancellation policy is to cancel the reservation before 4:pm on the date of arrival No show guests are charged next day for not show and we do honor late cancellation if customer call even after pm of arrival date I am covering third shift on Tuesday and Thursday of every week since January of this yearThe guest reservation was on for Thursday July 10th of Lobby is locked after 11:pm and guest is checked through night windowLast guest I checked was at around 1:amWe do have a bell installed for the guest to ring the bell for night serviceThis bell rings in the office, laundry area and in the manager quarter We do laundry at the nigh time or go to use rest room but we can here the bell anywhere if it is rang I had even few phone calls from the last guest I checked that night for switching room and room for his friend for next dayWe have access to hotel phone from office laundry room and the manager quarter Also I did not get a phone call from the guest on Friday the day after his arrival date to cancel the reservation We are just following our policy for the charges I apologize for not responding earlier, Please contact me for any further questions you may have Sincerely, [redacted] Owner/Operator

hello,I spoke to customer that our check out time is 11:am and housekeeping staff knock the door at 10:amand customer got angry and then housekeeping were just waiting for them to come outcustomer came out at 11:am and ask me for full refund and I have handed her receipt as well I was like I cannot give you fund can you send me name of customer name so I can send you receipt

From: Circleville Hotels LLC ***>Date: Wed, Jul 12, at 1:PMSubject: Re: You have a new message from the Revdex.com of Central Ohio complaint #***To: Revdex.com ***We have refund $to *** ***Circleville Hotels
LLC DBA Budget Host InnUS Route SouthCircleville, OH 43113Phone: ***Fax: ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.

everything they said was a lie. I left before 11 because I was forced o.I signed a paper. Clerk took it back.said I would get receipt by email. I have not received one yet. No way are they telling the truth. Why would I file . A complaint .. if they did what they were suppose to. It infuriates me of what they said...just not true!!

hello,I spoke to customer that our check out time is 11:00 am and housekeeping staff knock the door at 10:50 am. and customer got angry and then housekeeping were just waiting for them to come out. customer came out at 11:30 am and ask me for full refund and I have handed her receipt as well I was...

like I cannot give you fund can you send me name of customer name so I can send you receipt.

BUDGET HOST INN
23897 US Route 23 South
Circleville, Ohio, 43113
Phone 740-474-6006, Fax 740-474-2950
August 1, 2014
Revdex.com
1169 Dublin Rd.
Columbus, OH 43215
Phone # 614-486-6336
Fax # 614-486-6631
/>
Ref. Complaint ID # [redacted]
Dear [redacted]y
The guest (Mr. [redacted]) had the reservation for July 10th, 2014 arrival.
Cancellation policy is to cancel the reservation before 4:00 pm on the date of arrival.
No show guests are charged next day for not show and we do honor late cancellation if
customer call even after 4 pm of arrival date.
I am covering third shift on Tuesday and Thursday of every week since January of this
year. The guest reservation was on for Thursday July 10th of 2014 .
Lobby is locked after 11:00 pm and guest is checked through night window. Last guest I
checked was at around 1:00 am. We do have a bell installed for the guest to ring the bell
for night service. This bell rings in the office, laundry area and in the manager quarter.
We do laundry at the nigh time or go to use rest room but we can here the bell anywhere
if it is rang .
I had even few phone calls from the last guest I checked that night for switching room
and room for his friend for next day. We have access to hotel phone from office laundry
room and the manager quarter.
Also I did not get a phone call from the guest on Friday the day after his arrival date to
cancel the reservation.
We are just following our policy for the charges
I apologize for not responding earlier, Please contact me for any further questions you
may have.
Sincerely,
[redacted]
Owner/Operator