The vehicle was towed based on contract specifics, all cars with no permit displayed are towed at owners expenseWhen you arrived at the lot, we escorted you to car to show you there was no permit displayedNo refund will be given, as we followed all rules specified by property managers
Initial Business Response / [redacted] (1000, 5, 2016/02/24) */ You were towed after illegally parking it a permit only lotThis is requested by the property themselves...as people who love there and do have permits have no where to park The private property rates are reflected due to rising costs of doing business, such as insurance, wages, fuel, etc We also run a 24hr business, so we do not close at 11pm, however our charges do go up across the board nightly at midnight We understand people are upset when they get their cars tows, but we are only providing the service requested by the property ownerWe follow all rules and procedures set forth by the city No refunds are given, as we made no mistakes on our part
The damage has been estimated by a local body shop, due to the high volume of body shop repairs and claims at this time, there has been a slight delay in the processWe have contact the repair facility this morning, and will do make effort to get this handled in the next 7-business days
The car was towed due to no permit, and we even showed the customer when he arrived to our lotThe towing from that lot was at the request of property managerA photo was also emailed to sibley Manor as well
I am rejecting this response because: They did toyed a car with permit and they removed that permit at their lot after they got to their place and the property management office was closed that and no body told them to tow itAlso they refused to show me my car before paying the price they requestedEverything they said is absolute lie.I need them to reimburse my money and give me back my parking permitthanks
The vehicle was towed based on contract specifics, all cars with no permit displayed are towed at owners expenseWhen you arrived at the lot, we escorted you to car to show you there was no permit displayedNo refund will be given, as we followed all rules specified by property managers
Initial Business Response / [redacted] (1000, 5, 2016/02/24) */ You were towed after illegally parking it a permit only lotThis is requested by the property themselves...as people who love there and do have permits have no where to park The private property rates are reflected due to rising costs of doing business, such as insurance, wages, fuel, etc We also run a 24hr business, so we do not close at 11pm, however our charges do go up across the board nightly at midnight We understand people are upset when they get their cars tows, but we are only providing the service requested by the property ownerWe follow all rules and procedures set forth by the city No refunds are given, as we made no mistakes on our part
The damage has been estimated by a local body shop, due to the high volume of body shop repairs and claims at this time, there has been a slight delay in the processWe have contact the repair facility this morning, and will do make effort to get this handled in the next 7-business days
The car was towed due to no permit, and we even showed the customer when he arrived to our lotThe towing from that lot was at the request of property managerA photo was also emailed to sibley Manor as well
I am rejecting this response because: They did toyed a car with permit and they removed that permit at their lot after they got to their place and the property management office was closed that and no body told them to tow itAlso they refused to show me my car before paying the price they requestedEverything they said is absolute lie.I need them to reimburse my money and give me back my parking permitthanks