Budget Waterproofing

Your claim that was submitted was for a piece of glass If there were other damages nothing was noted on the claim form I will process your requested payment only if you remove your social media from Yelp, Google and Facebook Once these are removed we will issue you the amount requested Keep in mind Julie P [redacted] issued the recommended amount based on your coverage as you did not pur [redacted] additional valuation and released at $.60/lb You are requesting Replacement Cost which you did not purchase

This is the worst place to take your children the waiting time is over a hour and once they call your kids name it's another long waitThe staff that work there look like they are falling alsleepThe hygienists are not patient with the kidsI had one lady yell at my daughter because she was cryingMy daughter is terrified of the dentist so they didn't help much

My insurance company, [redacted] and the shipper's attorney have resolved this matter All items have been signed off on and payment has been sent Thank you

George Moving & Storage has accepted liability since the date of occurrence but have been awaiting proper documentation from customer supporting repair costs As that is not available, we will offer as a goodwill gesture the total amount of $to be paid to cover the full cost of property damage repairs at both locations The cargo settlement is processed separately from the property damage settlement Upon receipt of the signed release by the insurance adjustor for the agreed upon sum of $1600, the cargo damage settlement will be processed Payment in the amount of $for full and final settlement will be issued directly from George Moving & Storage for the property damage and will close this matter All issued have been addressed and resolved as per the requests made by Mr***

I am willing to modify my reviews to reflect reimbursements that I receive or changes that take place, but I won't be extorted into removing themThank you Regards, [redacted] ***

We have been working with Mr [redacted] for several months and many communications between his phone calls to the owner's mobile phone along with multiple phone calls to our office The insurance adjustors have been working with him on settlement and Mr [redacted] has been holding up the process of the claim resolution There are numerous emails going back and forth for resolution Mr [redacted] has been offered a final settlement on 9/22/ Rebecca G***

In response to the below complaint, there were a number of personal and health issues on the part of the customer and the circumstancessurrounding this move which may have had an impact on the outcome As the items were delivered into a self-storage unit, it was the customer’s responsibility to note specific damages at the time of unloading At that time, no exceptions were noted to indicate that any damage occurred as a result of their move with us or while their goods were in our possession The only notation that was made by customer stated, “‘did not check the condition of items” They made the decision to not review the condition of the items as being unloaded Since we do not know how long the articles remained in storage or who had access to them or who would have handled them, we are unable to assume responsibility for any of the damage now being claimed With regard to the presence of mold on the items while in storage, that matter needsto be reviewed with the storage facility owner as that would not be a result of transporting the items from residence to the storage facility That is a condition beyond the moving company’s control and any damages as a result of mold, would need to be presented to the storage facility management for review The transportation charges for this move had been discounted as no overtime was charged due to the customer changing moving dates to take place on a weekendNo further concessions will be made on this matter