Budslick Management Co

Initial Business Response / [redacted] (1000, 5, 2015/05/29) */ Per tenant compliant; Tenant called yesterday 5/28/to check the status of her work order for her shower leakingShe wanted to know when it would be fixedI told her I would have to call maintenance and find out when the repair would be doneShe wanted to know right then, I informed her that I would have to hear from maintenance to give her a timeShe said she called the work order in a few weeks ago, she called 5/21/last ThursdayI did ask her to not use the shower and she informed me that she couldn't take bathesI did ask again to please try not to use the shower to cause further damageThis is when she became irateI told her I would contact maintenance and the repairs would be done asapAt this time am 5/29/15, tenant just called me to inform me that the repairs have been completed and to thank meWe both say we were sorryShe said she will be contacting you also to withdraw compliant Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I asked for them to come out immediately to help prevent the risk of moldI have a small child in the home who's asthmaticWhen asked to reframe from taking a shower I didHer suggestion to bathe with a cup insulted me5/someone came to fix my shower and I called Karla to thank her in attempts to bury the hatchet.I hope by sharing my story the company will make steps towards improving customer service