Initial Business Response / [redacted] (1000, 5, 2015/05/13) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gmail.com It is Service Doctor's policy to provide an estimate within 7-business days after the initial visitThis time of year we do get behind a bit due to everyone wanting their work done nowIt's just our busy timeWe do not have a member of our sales team by the name of [redacted] I did look up the sales rep that was out there and she verified being thereOur records show that one of our sales assistants called the [redacted] 's last week and left a message that we were currently working on their estimateShe also called already this morning in answer to the message that was left for her yesterdayThe homeowner was very receptive and agreeable to the estimate being ready in a couple of daysAlso understood that we are in busy seasonI am not sure where the disconnect is but on this end it looks to be a healthy customer relationshipThanks! OFFER:
Initial Business Response /* (1000, 5, 2015/05/13) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
It is Service Doctor's policy to provide an estimate within 7-10 business days after the initial visit. This time of year we do get behind a bit due...
to everyone wanting their work done now. It's just our busy time. We do not have a member of our sales team by the name of [redacted] I did look up the sales rep that was out there and she verified being there. Our records show that one of our sales assistants called the [redacted]'s last week and left a message that we were currently working on their estimate. She also called already this morning in answer to the message that was left for her yesterday. The homeowner was very receptive and agreeable to the estimate being ready in a couple of days. Also understood that we are in busy season. I am not sure where the disconnect is but on this end it looks to be a healthy customer relationship. Thanks!
OFFER:
Initial Business Response / [redacted] (1000, 5, 2015/05/13) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gmail.com It is Service Doctor's policy to provide an estimate within 7-business days after the initial visitThis time of year we do get behind a bit due to everyone wanting their work done nowIt's just our busy timeWe do not have a member of our sales team by the name of [redacted] I did look up the sales rep that was out there and she verified being thereOur records show that one of our sales assistants called the [redacted] 's last week and left a message that we were currently working on their estimateShe also called already this morning in answer to the message that was left for her yesterdayThe homeowner was very receptive and agreeable to the estimate being ready in a couple of daysAlso understood that we are in busy seasonI am not sure where the disconnect is but on this end it looks to be a healthy customer relationshipThanks! OFFER:
Initial Business Response /* (1000, 5, 2015/05/13) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
It is Service Doctor's policy to provide an estimate within 7-10 business days after the initial visit. This time of year we do get behind a bit due...
to everyone wanting their work done now. It's just our busy time. We do not have a member of our sales team by the name of [redacted] I did look up the sales rep that was out there and she verified being there. Our records show that one of our sales assistants called the [redacted]'s last week and left a message that we were currently working on their estimate. She also called already this morning in answer to the message that was left for her yesterday. The homeowner was very receptive and agreeable to the estimate being ready in a couple of days. Also understood that we are in busy season. I am not sure where the disconnect is but on this end it looks to be a healthy customer relationship. Thanks!
OFFER: