Buffalo Builders

Buffalo Builders was the approved contractor for my insurance companyThey were brought in to replace the floor and baseboard on a flooded bathroomThe work they did on that was fineWe found out the electrical system had been blown out at some point during the repair workI called up the insurance company and they said I could get that work done through Buffalo BuildersThey dragged their feet, wouldn't return my calls or my emailsWhen they finally sent an electrician up, he was unable to diagnose the problem, going so far as to say some of the outlets in the house did not have current when they obviously did (one had a fan plugged inHis tool didn't register current but I could turn the fan on and it would work)That diagnoses was done at the end of October and they didn't return a call or an email until the beginning of January after I'd complained to the insurance companyI found their behavior incredibly unprofessional

Absolutely IncompetentRude and NegligentUnprofessional to say the leastApril of Hail storm my roof began to leakMy insurance recommended Buffalo BuildersNow May of my roof still leaksBuffalo Builders took Months to replace a roof on a sq ft house, and it still leaksI'm waiting for the joke to end, however it wont, every time it rains hails or snows I have to wonder if my roof will hold or giveMost of the time it givesNow that it has been almost a year and my patience is done these people and employees at Buffalo Builders are becoming more and more rude to me on the phone and in personCompletely unprofessionalDid I say Incompetent? Almost a year later and my roof still leaks!! DO NOT EVER GO WITH Buffalo BuildersThere are plenty of other roof contractors in Colorado SpringsGo with someone else

My work for my shower got started in Feb and It just got finished about two days ago Only because I called and complained because there was more than one occasion that they'd say they were coming and one would show upI didn't even get a courtesy call to let me know that they weren't comingThen when I asked to speak with the owner he didn't call then or even after the work was done to do a follow upI am a military spouse and USAA recommended this company and I honestly feel they should not be recommended to anyoneThey don't communicate with you at all and you have to constantly be calling and asking whats going on because no one will call you! The job definitely shouldn't have taken four months to complete

We have been very unhappy with BBI and the lack of communication regarding work that is being done on our home Our insurance company hired Buffalo to handle all of the repairs in our home, which includes carpeting, drywall, tile, and wood floors Two months later, we still do not have our work completed My project manager does not return phone calls to schedule appointments He was supposed to drop off carpet and tile samples a week ago and he has not done so, and he has cancelled or shown up late for every appointment he has set with us We understand that contracting can be challenging because of everyone's different schedules, but, all it takes is communication from the project manager to tell us what is going on in our home We just haven't gotten it Additionally, they said they'd put up a lock box for a key while they did our floors They never did so, and when we asked for our key back they said they'd just left it under the mat! Burglary waiting to happen