Buffalo Hospital

This letter is in reference to a complaint submitted on 6/17/by *** * ** *** with assigned ID of ***.After a thorough review of the complaint, a review of Ms** ***'s medical records, and discussions with staff involved, we have determined that the patient was billed
appropriately for the services provided We regret that the care provided did not meet the expectation of the patient, but we will not be removing the charges for the service date 2/29/ This has previously been communicated to the patient and her husband This concludes our review of this concern.Sincerely, Quality DepartmentBuffalo Hospital ***original document attached