I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The salesperson came to my house (after the visit from the owner who took pictures). She also took pictures and said that she had underestimated the situation and that the company would make the job right. This was AFTER the proposals that I pay additional monies. When I called, they offered to paint the 'front' of the house. I said no, and was told that the owner would contact me. I waited and no one called. I talked again with the salesperson who said the owner was to contact me and he did not.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.-The work performed on my house is unsatisfactory, not the professional job for which I paid $3800.00. Both the salesperson and the owner admitted that the job was not estimated correctly, and anybody can see the paint job is shoddy work. The salesperson said the company would make the situation right, and that is what I expect. I paid for a professional job, and my paying more money-$1100.00-$1900.00- is not the answer or the solution, regardless of this 'generous' offer made by the general manager. A generous offer would be to repaint my house or refund my money.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The salesperson came to my house (after the visit from the owner who took pictures). She also took pictures and said that she had underestimated the situation and that the company would make the job right. This was AFTER the proposals that I pay additional monies. When I called, they offered to paint the 'front' of the house. I said no, and was told that the owner would contact me. I waited and no one called. I talked again with the salesperson who said the owner was to contact me and he did not.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.-The work performed on my house is unsatisfactory, not the professional job for which I paid $3800.00. Both the salesperson and the owner admitted that the job was not estimated correctly, and anybody can see the paint job is shoddy work. The salesperson said the company would make the situation right, and that is what I expect. I paid for a professional job, and my paying more money-$1100.00-$1900.00- is not the answer or the solution, regardless of this 'generous' offer made by the general manager. A generous offer would be to repaint my house or refund my money.
Regards,
[redacted]