Buffalo State College

This letter is in response to your inquiry regarding the account of: [redacted] * [redacted] ID: 12379672Unpaid Principle amount: $1,444.80Academic term unpaid: Fall and J-Term 2015Ms [redacted] is stating that she is not responsible for this unpaid amountdue.Ms [redacted] enrolled fallvia student Banner self-service andcompleted the semesterFinancial aid was awarded, paid to account andrefund was issued from excess financial aid in October, InDecember the Financial Aid Office discovered that Ms [redacted] wasnot entitled to the entire federal Pell grant previously paid for the fall2014semester and reduced the award by $An electronic message wassent to Ms [redacted] via Banner system informing her of the Pell reduction.Ms [redacted] enrolled J-term via student Banner self-service onNovember 17, She never officially dropped the course prior to thepublished deadline (January 6, 2015) and therefore remains liable for theunpaid semester charges of $994.80.Electronic bills were created and notification sent to Ms [redacted] viaBuffalo State student email on the following dates:• December 10, 2014• December 22, 2014• February 4, 2015• March 3, 2015• April2, 2015• May5,2015Unpaid principal amount of $1,was transferred to [redacted] (outside collection agency) for collection purposes.While Buffalo State is the owner of the debt, the collection agency acts asour agent for debt collection purposes.At this time Ms [redacted] remains responsible for unpaid amount due.Buffalo State is willing to recall this debt from collections and allow Ms[redacted] to pay Buffalo State directlyThis will remove collection agencyfees and interest that has accrued on the account.Please contact me at [redacted] if you have any questions regardingthis account.Sincerely yours,Susan [redacted] Director, Student Accounts

This letter is in response to your inquiry regarding the account of:[redacted]. [redacted]ID: 12379672Unpaid Principle amount: $1,444.80Academic term unpaid: Fall 2014 and J-Term 2015Ms. [redacted] is stating that she is not responsible for this unpaid amountdue.Ms. [redacted] enrolled fall2014 via student...

Banner self-service andcompleted the semester. Financial aid was awarded, paid to account andrefund was issued from excess financial aid in October, 2014. InDecember 2014 the Financial Aid Office discovered that Ms. [redacted] wasnot entitled to the entire federal Pell grant previously paid for the fall2014semester and reduced the award by $450.00. An electronic message wassent to Ms. [redacted] via Banner system informing her of the Pell reduction.Ms. [redacted] enrolled J-term 2015 via student Banner self-service onNovember 17, 2014. She never officially dropped the course prior to thepublished deadline (January 6, 2015) and therefore remains liable for theunpaid semester charges of $994.80.Electronic bills were created and notification sent to Ms. [redacted] viaBuffalo State student email on the following dates:• December 10, 2014• December 22, 2014• February 4, 2015• March 3, 2015• April2, 2015• May5,2015Unpaid principal amount of $1,444.80 was transferred to [redacted] (outside collection agency) for collection purposes.While Buffalo State is the owner of the debt, the collection agency acts asour agent for debt collection purposes.At this time Ms. [redacted] remains responsible for unpaid amount due.Buffalo State is willing to recall this debt from collections and allow Ms.[redacted] to pay Buffalo State directly. This will remove collection agencyfees and interest that has accrued on the account.Please contact me at [redacted] if you have any questions regardingthis account.Sincerely yours,Susan [redacted]Director, Student Accounts