[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12694289, and find that this resolution is satisfactory to me Regards, [redacted]
We have reviewed the supplied original loan agreement Our client provides a disclosure for you to admit if you are a service member or not You signed claiming that you were in fact not a service member Our client provided you a short term loan in good faith that you were in fact
not subject to this Act using your own admission of such If you were a service member during the time period that this was opened the fault cannot lie with us or our client I will be mailing the agreement to the address we have on file Thank you for the opportunity to answer this complaint
Thank you for the opportunity to respond to the concern I do not show any contact made to or from Ms*** I do show calls one on 8/4/and the other on 8/10/both calls resulted in a message left on a voicemail I do not have any contact or any indication that any phone
number we have on file was deemed or considered as inappropriate time or place to call I will remove the phone number that we have for employment due to this complaint All required documents have been mailed to the address on file We would be glad to discuss if Ms*** would like to call us at ***
After reviewing notes and recordings I do not have a any instance that any of our agents had been asked to stop calling any number We have had repeated promises to call us back however we have not had a return call We have robust policies in place to cease calling a place of employment
number if we are asked to do so I will note that you wish not to have the place of employment called and remove the phone number we have
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12694289, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We have had one conversation with the customer (8/2) we attempted to verify we were speaking to the correct person (to avoid 3rd party disclosure) We ask to verify the information we already have to attempt to acquire new information at this point This is our standard practice to comply with
federal privacy laws and avoid inadvertently disclosing information to the wrong person We have also sent our initial notice per FDCPA to your address on file I can also send this to you through your email if you would like (We were not asked not to call any number that we have on file)Can you please confirm the "office" number? It seems all we have is a cell for you.Due to the delinquency of the file the account is no longer being serviced by the original creditor You are free to verify with the original creditor that we indeed are servicing your account This will confirm that someone does not have your information that shouldn't We will certainly work with you to get this account resolved
Our offices were closed on Tuesday 2/20/due to inclement weather. We also require a digital signature acknowledging the authorization of payment prior to sending a paid letter if earlier than 30days from the payment. Ms*** was advised of this on the 19th but has not signed
the document up to the time of this response. The email request that was sent on Tuesday also did not have any identifying information to locate your account in our system. We have attempted to follow up since without successful contact. Please feel free to sign the acknowledgement form and we can get a $balance letter out. Please feel free to confirm with our client that we are in fact servicing their accounts
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12694289, and find that this resolution is satisfactory to me Regards, [redacted]
We have reviewed the supplied original loan agreement Our client provides a disclosure for you to admit if you are a service member or not You signed claiming that you were in fact not a service member Our client provided you a short term loan in good faith that you were in fact
not subject to this Act using your own admission of such If you were a service member during the time period that this was opened the fault cannot lie with us or our client I will be mailing the agreement to the address we have on file Thank you for the opportunity to answer this complaint
Thank you for the opportunity to respond to the concern I do not show any contact made to or from Ms*** I do show calls one on 8/4/and the other on 8/10/both calls resulted in a message left on a voicemail I do not have any contact or any indication that any phone
number we have on file was deemed or considered as inappropriate time or place to call I will remove the phone number that we have for employment due to this complaint All required documents have been mailed to the address on file We would be glad to discuss if Ms*** would like to call us at ***
After reviewing notes and recordings I do not have a any instance that any of our agents had been asked to stop calling any number We have had repeated promises to call us back however we have not had a return call We have robust policies in place to cease calling a place of employment
number if we are asked to do so I will note that you wish not to have the place of employment called and remove the phone number we have
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12694289, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We have had one conversation with the customer (8/2) we attempted to verify we were speaking to the correct person (to avoid 3rd party disclosure) We ask to verify the information we already have to attempt to acquire new information at this point This is our standard practice to comply with
federal privacy laws and avoid inadvertently disclosing information to the wrong person We have also sent our initial notice per FDCPA to your address on file I can also send this to you through your email if you would like (We were not asked not to call any number that we have on file)Can you please confirm the "office" number? It seems all we have is a cell for you.Due to the delinquency of the file the account is no longer being serviced by the original creditor You are free to verify with the original creditor that we indeed are servicing your account This will confirm that someone does not have your information that shouldn't We will certainly work with you to get this account resolved
Our offices were closed on Tuesday 2/20/due to inclement weather. We also require a digital signature acknowledging the authorization of payment prior to sending a paid letter if earlier than 30days from the payment. Ms*** was advised of this on the 19th but has not signed
the document up to the time of this response. The email request that was sent on Tuesday also did not have any identifying information to locate your account in our system. We have attempted to follow up since without successful contact. Please feel free to sign the acknowledgement form and we can get a $balance letter out. Please feel free to confirm with our client that we are in fact servicing their accounts