Company sent in a handwritten response that has been transposed by Revdex.com staff-***To whom it may concern, [redacted] came int with concerns about her vehicleWe listened to her concerns and opinions of vehicle and told her that we would call the finance company to see if they could get her out of vehicle and get her into another vehicle the finance company had to review the deal and that it would take hrsIn the mean time we call [redacted] & her mother several timesWe needed the jeep to get to our mechanic to verify the condition that she said that the jeep was inWe never misled her in any way shape or form! Neither [redacted] or her mom would return our phone callsWe were in contact with [redacted] (finance company) and they will attest that er were trying to undo the dealIn mean time, unfortunatly the jeep was stolenSo I guess that there is nothing that we can do nowIf you have any further concerns please feel free to call me at 216-961-1880.Thank youErik P***
Company responded with handwritten response that has been transposed by BBB staff-***At time of recovery she was two payments behind and had another Bi-Weekly payment due in one week. I called to tell her that I was going to put her out for Repo but still waited an extra 3 days. Before I did to give... her one last try to get the money in to me. She can have all the contents in the truck I called her to see if she wanted the truck back and that I would work it out with her but she had already gotten a new car. [redacted] Mgr.
Buggy's Unlimited [redacted] To Whom It May Concern,Thank you for taking time to communicate as to why your car did not meet your needs We have every desire to address your needs for a good running vehicleAs I told you on the phone, if you would have paid full price for the car which was $plus tax and title which would have been a total of $there would have been room for us to help you fix the carUnfortunately, you beat me down all the way to $+ tax to a total of $for a total savings of $1638.10.In regards to you asking to be financed I would be happy to finance youMy minimum down payment is $ Unfortunately, the car was SOLD completely AS IS and you knew thatSo please accept our sincerest apology for any trouble or inconvenience this has caused youIt is our goal to retain you as a satisfied customer and will hope to serve you again in the future.Thank youEric [redacted] Manager
Company responded with handwritten response that has been transposed by Revdex.com staff-***At time of recovery she was two payments behind and had another Bi-Weekly payment due in one weekI called to tell her that I was going to put her out for Repo but still waited an extra daysBefore I did to give
her one last try to get the money in to meShe can have all the contents in the truck I called her to see if she wanted the truck back and that I would work it out with her but she had already gotten a new car. *** *** Mgr
Buggy's Unlimited*** *** ***
*** *** ***
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*** ** ***To Whom It May Concern,Thank you for taking time to communicate as to why your car did not meet your needs. We have every desire to address your needs for a good running vehicleAs I told you
on the phone, if you would have paid full price for the car which was $plus tax and title which would have been a total of $there would have been room for us to help you fix the carUnfortunately, you beat me down all the way to $+ tax to a total of $for a total savings of $1638.10.In regards to you asking to be financed I would be happy to finance youMy minimum down payment is $1000.00. Unfortunately, the car was SOLD completely AS IS and you knew thatSo please accept our sincerest apology for any trouble or inconvenience this has caused youIt is our goal to retain you as a satisfied customer and will hope to serve you again in the future.Thank youEric ***Manager
Company sent in a handwritten response that has been transposed by Revdex.com staff-***To whom it may concern, *** came int with concerns about her vehicleWe listened to her concerns and opinions of vehicle and told her that we would call the finance company to see if they could get her out of
vehicle and get her into another vehicle the finance company had to review the deal and that it would take hrsIn the mean time we call *** & her mother several timesWe needed the jeep to get to our mechanic to verify the condition that she said that the jeep was inWe never misled her in any way shape or form! Neither *** or her mom would return our phone callsWe were in contact with *** (finance company) and they will attest that er were trying to undo the dealIn mean time, unfortunatly the jeep was stolenSo I guess that there is nothing that we can do nowIf you have any further concerns please feel free to call me at 216-961-1880.Thank youErik P***
Company sent in a handwritten response that has been transposed by Revdex.com staff-***To whom it may concern, [redacted] came int with concerns about her vehicleWe listened to her concerns and opinions of vehicle and told her that we would call the finance company to see if they could get her out of vehicle and get her into another vehicle the finance company had to review the deal and that it would take hrsIn the mean time we call [redacted] & her mother several timesWe needed the jeep to get to our mechanic to verify the condition that she said that the jeep was inWe never misled her in any way shape or form! Neither [redacted] or her mom would return our phone callsWe were in contact with [redacted] (finance company) and they will attest that er were trying to undo the dealIn mean time, unfortunatly the jeep was stolenSo I guess that there is nothing that we can do nowIf you have any further concerns please feel free to call me at 216-961-1880.Thank youErik P***
Company responded with handwritten response that has been transposed by BBB staff-***At time of recovery she was two payments behind and had another Bi-Weekly payment due in one week. I called to tell her that I was going to put her out for Repo but still waited an extra 3 days. Before I did to give... her one last try to get the money in to me. She can have all the contents in the truck I called her to see if she wanted the truck back and that I would work it out with her but she had already gotten a new car. [redacted] Mgr.
Buggy's Unlimited [redacted] To Whom It May Concern,Thank you for taking time to communicate as to why your car did not meet your needs We have every desire to address your needs for a good running vehicleAs I told you on the phone, if you would have paid full price for the car which was $plus tax and title which would have been a total of $there would have been room for us to help you fix the carUnfortunately, you beat me down all the way to $+ tax to a total of $for a total savings of $1638.10.In regards to you asking to be financed I would be happy to finance youMy minimum down payment is $ Unfortunately, the car was SOLD completely AS IS and you knew thatSo please accept our sincerest apology for any trouble or inconvenience this has caused youIt is our goal to retain you as a satisfied customer and will hope to serve you again in the future.Thank youEric [redacted] Manager
Company responded with handwritten response that has been transposed by Revdex.com staff-***At time of recovery she was two payments behind and had another Bi-Weekly payment due in one weekI called to tell her that I was going to put her out for Repo but still waited an extra daysBefore I did to give
her one last try to get the money in to meShe can have all the contents in the truck I called her to see if she wanted the truck back and that I would work it out with her but she had already gotten a new car. *** *** Mgr
Buggy's Unlimited*** *** ***
*** *** ***
***
*** ** ***To Whom It May Concern,Thank you for taking time to communicate as to why your car did not meet your needs. We have every desire to address your needs for a good running vehicleAs I told you
on the phone, if you would have paid full price for the car which was $plus tax and title which would have been a total of $there would have been room for us to help you fix the carUnfortunately, you beat me down all the way to $+ tax to a total of $for a total savings of $1638.10.In regards to you asking to be financed I would be happy to finance youMy minimum down payment is $1000.00. Unfortunately, the car was SOLD completely AS IS and you knew thatSo please accept our sincerest apology for any trouble or inconvenience this has caused youIt is our goal to retain you as a satisfied customer and will hope to serve you again in the future.Thank youEric ***Manager
Company sent in a handwritten response that has been transposed by Revdex.com staff-***To whom it may concern, *** came int with concerns about her vehicleWe listened to her concerns and opinions of vehicle and told her that we would call the finance company to see if they could get her out of
vehicle and get her into another vehicle the finance company had to review the deal and that it would take hrsIn the mean time we call *** & her mother several timesWe needed the jeep to get to our mechanic to verify the condition that she said that the jeep was inWe never misled her in any way shape or form! Neither *** or her mom would return our phone callsWe were in contact with *** (finance company) and they will attest that er were trying to undo the dealIn mean time, unfortunatly the jeep was stolenSo I guess that there is nothing that we can do nowIf you have any further concerns please feel free to call me at 216-961-1880.Thank youErik P***