Initial Business Response /* (1000, 8, 2017/08/24) */
We are aware of customer concern and working with the customer and Kia [redacted]. We have an appointment booked for the week of August 23rd to tear down the engine to confirm the cause of the engine failure. We will then proceed from...
there.
Initial Consumer Rebuttal /* (2000, 10, 2017/08/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 8, 2017/08/24) */
We are aware of customer concern and working with the customer and Kia [redacted]. We have an appointment booked for the week of August 23rd to tear down the engine to confirm the cause of the engine failure. We will then proceed from...
there.
Initial Consumer Rebuttal /* (2000, 10, 2017/08/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)