[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Builders Choice replaced all plants that were available under it's warrentee period Customer was asked if they wanted to substitute the hard to find Bamboo plants for another plant type or wait for the Bamboo to be available They chose to wait until our plant supplier had received more Bamboo plants [redacted] called and said she was tired of waiting and demanded a refund for plants that were planted in June and did not survive a record beaking hot summer We are happy to replace the bamboo plants free of charge with more Bamboo plants (currently available) but do not issue refunds for plants that have died Again we are happy to replace the Bamboo plants under our plant warranty policy and the only reason they were not replaced in November was plant availability
The business was hired to remove grass in the front yardThey did not completely remove the grass and now grass is still growingThe process in the backyard was extremely ineffectiveWhen I reached out to have the yard retreated, the business did not let me know when they would be coming by so I could allow them access to the backyard
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Builders Choice replaced all plants that were available under it's warrentee period Customer was asked if they wanted to substitute the hard to find Bamboo plants for another plant type or wait for the Bamboo to be available They chose to wait until our plant supplier had received more Bamboo plants [redacted] called and said she was tired of waiting and demanded a refund for plants that were planted in June and did not survive a record beaking hot summer We are happy to replace the bamboo plants free of charge with more Bamboo plants (currently available) but do not issue refunds for plants that have died Again we are happy to replace the Bamboo plants under our plant warranty policy and the only reason they were not replaced in November was plant availability
The business was hired to remove grass in the front yardThey did not completely remove the grass and now grass is still growingThe process in the backyard was extremely ineffectiveWhen I reached out to have the yard retreated, the business did not let me know when they would be coming by so I could allow them access to the backyard