From: Keith P***Date: Tue, Aug 2, at 4:PMSubject: Fwd: Contract Dispute/ RESPONSE & RESOLVETo: [redacted] @myRevdex.com.org---------- Forwarded message ----------From: Keith P*** Date: Wednesday, July 27, 2016Subject: Contract Dispute/ RESPONSE & RESOLVETo: [redacted] @Revdex.com.org, Keith P [redacted] ---------- Forwarded message ----------From: [redacted] ** < [redacted] @***.com>Date: Thu, Jul 14, at 10:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVETo: Keith P [redacted] Sorry to hear about your family again, but this will be my final answerI will file for civil action on Tuesday morning through my attorney if there is no resolution until Monday nightThumbtack also contacted me asking for a full review of your serviceI plan to provide a very thorough overview of all my experiences with you thus far and depending on if we can arrive at a solution or not, I will be very thoroughThis will also be posted by TuesdayThere will be absolutely no more delay from my side anymore From: Keith P [redacted] To: [redacted] < [redacted] @***.com> Sent: Thursday, July 14, 9:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVEGoodevening [redacted] ***, I received your email, Unfortunately I am out of town in the Washington,DCarea for a family funeralI will not be able to respond until MonJuly 18th to properly analize this email and respond when I am in the right frame of mind.thanks(BAPS)On Wed, Jul 13, at 1:PM, [redacted] ** < [redacted] @***.com> wrote:It is my intention to notify you of my conditions to completely resolve this matterThese include the following:You will complete the unfinished interior work within days from today to the owner's satisfaction, including correcting mistakes in previous work already done(Details will be added if you agree to these conditions)You will replace all broken panel glasses with new ones within days from todayYou will refund to me $within days from today for the incomplete railing, steps, and re-bricking work to cover a portion of the cost of hiring someone else to do the job.If the above conditions are acceptable, I will make a resolution with you on this matterI will require an answer by tomorrowOtherwise, I will proceed with my original plan that I explained in my last e-mailThis will only cover a small amount of the total cost I will have to pay in the future to correct the mistakes you have made already.From: Keith P [redacted] To: [redacted] < [redacted] @***.com>; Keith P [redacted] Sent: Wednesday, July 13, 12:PMSubject: Contract Dispute/ RESPONSE & RESOLVEGood Morning [redacted] ***, With respect to the time frame we gave you and your patience we needed to thoroughly investigate these allegations that you brought against BUILDERS AND PAINTERS.Itemized Issues Listed : On several occasions there was funds transferred between (BAPS) and [redacted] **- via check form or cash,during these occasions [redacted] was given a document stating what was paid and what was his balance.Those documents was manufactured by myself for the initial ($2,000-$5,and $2,000) and [redacted] for the balance ($3,000-$1,and $1,500).The last three payments reciepts that I signed was manufactured by [redacted] and documented and copied with my signature by [redacted] ***.However if those docs was misplaced (BAPS) will produce receipts reflecting all funds exchanged for initial ($17,000) contract a.All other payment receipts ($1,000-$1,800-$2,5200) was Left in the store at [redacted] ***s request Again-(BAPS) can produce or reproduce all receipts reflecting what was paid and what was balanceThroughout this entire process of working towards the completion of this project (BAPS) never made any type of Demands toor towards [redacted] to pay for any suppliesIt is a company policy of (BAPS) to include in all contract wording (OTHER THAN THE INITIAL DOWNPAYMENT TO START THE JOB NO PAYMENT IS RECEIVED OR ACCEPTED UNLESS CLIENT/CUSTOMER IS FULLY AND COMPLETELYSATISFIED WITH WORK COMPLETED THUS FAR !!) this notation and exact wording is in every contract that is drawn up or written by (BAPS).Any supplies [redacted] purchased was deducted from and subtracted from the balance owed aAgain [redacted] offered to pay the balance of ($2,000) since the initial ($5,000)he paid me to purchase windows was spent ($3,100) downpayment for windows and ($1,900)towards the unexpected labor needed to remove pre-existing underlayment that [redacted] conveniently failed to inform or show me the most difficult areas on the floor in his store during the estimating process which proved to be extremely challenging to say the least trying to remove from the floorAgain at no time throughout the process of working on this Project did (BAPS) make any demands to or towards [redacted] to give us payment or pay for any tools or rent any tools [redacted] offered to pay for the rental ($125) once again to deter me from amending our contract4.Once again [redacted] offered to pay for permit because at this time (BAPS) was working on another project outside the city and [redacted] *** offered to pick up permit since he was in the city at his other store [redacted] never indicated there was a problem between me and him and [redacted] was very excited during this time because with the permit we would be able to start the outside workIn response to the delays that has occurred throughout this process there are a ton of reasons why but none that are outside of the process or timeline it takes when doing a project that requires a permit by the city which was not ready until May 10,which was submitted by [redacted] and his last contractor to L.Iboard a.After the permit was received it was given to the [redacted] building board committee that detained the permit for further review and denied (BAPS) from working another days, b.And once the board released the permit May 13th on a Friday to their building engineer Fred he didn't finish his review until that coming May 18th Wednesday( BAPS) wasn't notified until May 20th that we could actually start work on the outside and work was started that Monday May 23rd -27th doing demo c.We ordered the windows Mar5th unfortunately the windows and door & panels was delayed because of back orders and did not arrive until around June 1st-3rd.Again this was out of my control as well as the window company d.The process to install the windows was a week June 6th-10th.The time to install the door and both panels was one day between June 13th-15th.That was another process that was as well, yet was not taking into consideration by [redacted] ***, The interior work which is 98% done and 98% done in march before the 15th,at this point back then e.The 2% was not completed because [redacted] adamantly and vehemently demanded me and my workers leave his store at which time I asked him why and he started using foul language at me and begin to act very irate with me in front of my workers, This was not the first aggressive incident (BAPS)had to incur from [redacted] ***, the previous incident involved me calling the Building Mgr [redacted] so he can be calmedSix is addressed in line item and pics will be added at bottom of email [redacted] nor myself ever discussed (BAPS) doing any brick work in our contract we signed or in any discussions we hadUnfortunately the building engineer told myself alongside [redacted] they wanted the scope of repair work we was previously under contract for to fix the brick extended past the scope of work (BAPS) advertise, [redacted] was fully aware of these demands and request from the building engineer[redacted] asked me did I employ anyone who possessed the aptitude and knowledge of the trade to take on and complete such a task, I told him I had a Subcontractor I used who was pretty good.I introduced [redacted] and the Sub-contractor to each other and I told [redacted] what his estimate was and [redacted] said he was not able to afford the ($2800)The Sub-con charged him and asked (BAPS)would the contractor be flexible in his pricingThe sub refused to do the job for the extremely low price the [redacted] offered him ($2,000)so [redacted] asked me do I think I can complete the brick job and I assured him that I was no brick mason however I was fully capable of doing a sufficient enough job and he asked me would I draw up a contract with a gaurantee stating if the building was not satisfied that I would redo the work and I refused to do so ! [redacted] fully knew and was fully aware that (BAPS) was not a masonry company and still proceeded to offer job to (BAPS) with no gaurantee in place(BAPS) informed [redacted] at best they would insure the bricks was stable and secure with the required rebar between them.aAt bottom of page pics of brick work will be added.8.The Door installed is as Blueprints designed.The problem thru-out the extproject has been the owner received a set of blueprints that was full of design errors for this particular buildingUnfortunately I have extended myself and company (BAPS) beyond my control I have honored my contract for as much as I can despite all of delays from the plans I had to work with from [redacted] ***the design of the plans are extremely flawed and [redacted] already settled with his Architect out of court because the building informed him of the flawed plans, now he is realizing that the work that was done is not up to the specs of the building satisfaction or specifications however everything (BAPS) was undercontract to install or build (BAPS) built exactly the way the prints said to build them.9.(BAPS) fully acknowledge the cracked panel and informed [redacted] that the panel was cracked slightly and if he wanted the panel replaced (BAPS) had no problem replacing the panel.a.(BAPS) fully intends to replace panel.10.City inspection was failed do to miscommunication with inspector as (BAPS) had informed inspector there would be a half hour to an hour delay returning back to site with plans misinterpreted what was actually said and inspector informed me that as much as didnt want to fail us do to me and his misinterpretation he had to fail us and not to feel bad because he was not going to pass us do to other improper plans and incompleted plans from the architect.11.Again this is answered by line item [redacted] ordered (BAPS) off of site and informed (BAPS) he no longer wanted (BAPS) on the site and any work he do will not be approved by the [redacted] building board committee so please leave and He [redacted] informed (BAPS) that he no longer had to worry about completing the work because he is hiring another contractor and when I was walking out the store [redacted] had another contractor giving him an estimate.The Contractor inturn gave (BAPS) a business card and informed (BAPS) that for ($2,800) they did a great job.RESPONSE AND RESOLVE TO COMPLAINT AT [redacted] :(BAPS) is willing to hire a professional mason to complete patio and steps/ or offer $towards having them installed which is what (BAPS) charged [redacted] Hu to install them.2.(BAPS) is willing to have 3-bricks reset since that was a debate between (BAPS) and mgnt /or offer $towards repairs since total job was not totally flawed and (BAPS) incurred a good bit of financial losses as well from labor and materials spent installing BRICK project for ($2,800) considering the actual cost was estimated for ($6-$7,000)by a professional mason.3.(BAPS) is willing to fully railings cost or install them(BAPS) is willing to finish 2% of interior work unfinished.NOTES: While all of thee above events unfolded at this particular time I realized [redacted] had deliberately coaxed (BAPS) into accepting and agreeing to do a very difficult job.(financially difficult)( BAPS was promised they would get a very lucrative future contract with [redacted] building conditionally based on a good faith promise to do other jobs [redacted] was potentially purchasingWhile not illegal this is a frowned upon tactic used in the construction field to lure contractors into unethical business deals that normally puts the contractor at an extreme disadvantage.All these factors considered (BAPS) is still willing to resolve all issues and complaints with [redacted] under these conditions or similar circumstances.We hope we can arrive at any AMICABLE RESOLUTION THAT LEAVES BOTH PARTIES FEELING REEIVED AND RELAXED.Builders And Painters
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: *** I am rejecting this response because: Some of the communications between us that he failed to inform you of for whatever reasons: Builders and Painters Construction " Gm *** ***, We are not happy or at peace with the proposal you sent to (BAPS) considering you was the party who directly ordered (BAPS) to immediately cease/stop working and leave the property and you verbally said to the owner (KP) leave the job and don't worry about finishing or getting the job finished,you also verbally told the owner (KP) He was relieved of any financial responsibility as wellWhen (**) called you to resume finishing the inside work and also offered to hire another Mason to finish the work you refused again adamantly to allow owner (**) to complete ProjectWe do understand that the work still needs to be done and (BAPS) construction was under contract to start and complete jobWe have taken all these items and facts into consideration and decided we will offer you ($2,000) which should cover the steps ,railings minor inside workThe brick facing was done exactly the way (BAPS) and you discussed Thanks BUILDERSANDPAINTERSCO “ Myself " Hi MrP***, I am very disappointed that you did not respond to my very friendly solution for this disputeYour last e-mail indicated that you will give $in addition to replacing windows, but you did not acknowledge that there are panels on the windows and panels that are brokenI have dated photos indicating that they were indeed damagedOne window panel costs $each without including transportation and installationAs you know, I have a receipt for my last payment that you picked upThe window alone costs $1053, hence why I increased the compensation you offered by only $more, but you simply ignored your original offer from your last e-mailI have been trying to resolve this matter peacefully, giving you all the advantages, but you did not properly respondAs a result of this dispute, I will be pursuing legal action Regards, *** ** “ Builders and Painters Construction “ I do recognize that I did not include the glass panel which is one and if you want the both of The glass panels replaced I can have them replaced However it appears to me that you have a plan to file a lawsuit against (BAPS) and I will not go back and forth with you about this matterThanks For your time and I will take the appropriate actions as wellThanks ** Sent from my *** “ As the above e-mails indicate, he offered me $and replacing the cracked windows, which cost $each xand before installation costsThat totals to $3050, which is nowhere near the cost of covering all the work he has yet to completeI offered to adjust the compensation to $from his original offer so he could walk free without any further obligationsI also offered once more a lower compensation because at this point I simply wished to be free of his servicesHe simply ignored his original offer and did not bother replying ever againHe has continually exhibited a pattern of failing to keep his word through either deception or absolute incompetence and quite frankly his offer of $xis almost insultingI plan to pursue legal action to reclaim the full amount that I wasted on his “services”
From: Keith P***Date: Tue, Aug 2, at 4:PMSubject: Fwd: Contract Dispute/ RESPONSE & RESOLVETo: ***@myRevdex.com.org---------- Forwarded message ----------From: Keith P*** Date: Wednesday, July 27,
2016Subject: Contract Dispute/ RESPONSE & RESOLVETo: ***@Revdex.com.org, Keith P*** ---------- Forwarded message ----------From: *** ** Date: Thu, Jul 14, at 10:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVETo: Keith P*** Sorry to hear about your family again, but this will be my final answerI will file for civil action on Tuesday morning through my attorney if there is no resolution until Monday nightThumbtack also contacted me asking for a full review of your serviceI plan to provide a very thorough overview of all my experiences with you thus far and depending on if we can arrive at a solution or not, I will be very thoroughThis will also be posted by TuesdayThere will be absolutely no more delay from my side anymore. From: Keith P*** To: *** ** Sent: Thursday, July 14, 9:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVEGoodevening *** ***, I received your email, Unfortunately I am out of town in the Washington,DCarea for a family funeralI will not be able to respond until MonJuly 18th to properly analize this email and respond when I am in the right frame of mind.thanks(BAPS)On Wed, Jul 13, at 1:PM, *** ** wrote:It is my intention to notify you of my conditions to completely resolve this matterThese include the following:You will complete the unfinished interior work within days from today to the owner's satisfaction, including correcting mistakes in previous work already done(Details will be added if you agree to these conditions)You will replace all broken panel glasses with new ones within days from todayYou will refund to me $within days from today for the incomplete railing, steps, and re-bricking work to cover a portion of the cost of hiring someone else to do the job.If the above conditions are acceptable, I will make a resolution with you on this matterI will require an answer by tomorrowOtherwise, I will proceed with my original plan that I explained in my last e-mailThis will only cover a small amount of the total cost I will have to pay in the future to correct the mistakes you have made already.From: Keith P*** To: *** ** ; Keith P*** Sent: Wednesday, July 13, 12:PMSubject: Contract Dispute/ RESPONSE & RESOLVEGood Morning *** ***, With respect to the time frame we gave you and your patience we needed to thoroughly investigate these allegations that you brought against BUILDERS AND PAINTERS.Itemized Issues Listed : On several occasions there was funds transferred between (BAPS) and *** *** **- via check form or cash,during these occasions *** *** was given a document stating what was paid and what was his balance.Those documents was manufactured by myself for the initial ($2,000-$5,and $2,000) and *** *** ** for the balance ($3,000-$1,and $1,500).The last three payments reciepts that I signed was manufactured by *** *** and documented and copied with my signature by *** ***.However if those docs was misplaced (BAPS) will produce receipts reflecting all funds exchanged for initial ($17,000) contract. a.All other payment receipts ($1,000-$1,800-$2,5200) was Left in the store at *** ***s request. Again-(BAPS) can produce or reproduce all receipts reflecting what was paid and what was balanceThroughout this entire process of working towards the completion of this project (BAPS) never made any type of Demands toor towards *** *** ** to pay for any suppliesIt is a company policy of (BAPS) to include in all contract wording (OTHER THAN THE INITIAL DOWNPAYMENT TO START THE JOB NO PAYMENT IS RECEIVED OR ACCEPTED UNLESS CLIENT/CUSTOMER IS FULLY AND COMPLETELYSATISFIED WITH WORK COMPLETED THUS FAR !!) this notation and exact wording is in every contract that is drawn up or written by (BAPS).Any supplies *** *** purchased was deducted from and subtracted from the balance owed. aAgain *** offered to pay the balance of ($2,000) since the initial ($5,000)he paid me to purchase windows was spent ($3,100) downpayment for windows and ($1,900)towards the unexpected labor needed to remove pre-existing underlayment that *** *** conveniently failed to inform or show me the most difficult areas on the floor in his store during the estimating process which proved to be extremely challenging to say the least trying to remove from the floorAgain at no time throughout the process of working on this Project did (BAPS) make any demands to or towards *** *** to give us payment or pay for any tools or rent any tools*** *** offered to pay for the rental ($125) once again to deter me from amending our contract. 4.Once again *** *** offered to pay for permit because at this time (BAPS) was working on another project outside the city and *** *** offered to pick up permit since he was in the city at his other store*** *** never indicated there was a problem between me and him and *** was very excited during this time because with the permit we would be able to start the outside workIn response to the delays that has occurred throughout this process there are a ton of reasons why but none that are outside of the process or timeline it takes when doing a project that requires a permit by the city which was not ready until May 10,which was submitted by *** *** and his last contractor to L.Iboard. a.After the permit was received it was given to the *** building board committee that detained the permit for further review and denied (BAPS) from working another days, b.And once the board released the permit May 13th on a Friday to their building engineer Fred he didn't finish his review until that coming May 18th Wednesday( BAPS) wasn't notified until May 20th that we could actually start work on the outside and work was started that Monday May 23rd -27th doing demo. c.We ordered the windows Mar5th unfortunately the windows and door & panels was delayed because of back orders and did not arrive until around June 1st-3rd.Again this was out of my control as well as the window company. d.The process to install the windows was a week June 6th-10th.The time to install the door and both panels was one day between June 13th-15th.That was another process that was as well, yet was not taking into consideration by *** ***, The interior work which is 98% done and 98% done in march before the 15th,at this point back then e.The 2% was not completed because *** *** adamantly and vehemently demanded me and my workers leave his store at which time I asked him why and he started using foul language at me and begin to act very irate with me in front of my workers, This was not the first aggressive incident (BAPS)had to incur from *** ***, the previous incident involved me calling the Building Mgr *** *** so he can be calmedSix is addressed in line item and pics will be added at bottom of email*** *** nor myself ever discussed (BAPS) doing any brick work in our contract we signed or in any discussions we hadUnfortunately the building engineer told myself alongside *** *** they wanted the scope of repair work we was previously under contract for to fix the brick extended past the scope of work (BAPS) advertise,*** *** was fully aware of these demands and request from the building engineer.*** *** asked me did I employ anyone who possessed the aptitude and knowledge of the trade to take on and complete such a task, I told him I had a Subcontractor I used who was pretty good.I introduced *** *** and the Sub-contractor to each other and I told ** *** what his estimate was and ** *** said he was not able to afford the ($2800)The Sub-con charged him and asked (BAPS)would the contractor be flexible in his pricingThe sub refused to do the job for the extremely low price the *** *** offered him ($2,000)so *** *** asked me do I think I can complete the brick job and I assured him that I was no brick mason however I was fully capable of doing a sufficient enough job and he asked me would I draw up a contract with a gaurantee stating if the building was not satisfied that I would redo the work and I refused to do so ! *** *** fully knew and was fully aware that (BAPS) was not a masonry company and still proceeded to offer job to (BAPS) with no gaurantee in place(BAPS) informed *** *** at best they would insure the bricks was stable and secure with the required rebar between them.aAt bottom of page pics of brick work will be added.8.The Door installed is as Blueprints designed.The problem thru-out the extproject has been the owner received a set of blueprints that was full of design errors for this particular buildingUnfortunately I have extended myself and company (BAPS) beyond my control I have honored my contract for as much as I can despite all of delays from the plans I had to work with from *** ***the design of the plans are extremely flawed and *** *** already settled with his Architect out of court because the building informed him of the flawed plans, now he is realizing that the work that was done is not up to the specs of the building satisfaction or specifications however everything (BAPS) was undercontract to install or build (BAPS) built exactly the way the prints said to build them.9.(BAPS) fully acknowledge the cracked panel and informed *** *** that the panel was cracked slightly and if he wanted the panel replaced (BAPS) had no problem replacing the panel.a.(BAPS) fully intends to replace panel.10.City inspection was failed do to miscommunication with inspector as (BAPS) had informed inspector there would be a half hour to an hour delay returning back to site with plans misinterpreted what was actually said and inspector informed me that as much as didnt want to fail us do to me and his misinterpretation he had to fail us and not to feel bad because he was not going to pass us do to other improper plans and incompleted plans from the architect.11.Again this is answered by line item *** *** ordered (BAPS) off of site and informed (BAPS) he no longer wanted (BAPS) on the site and any work he do will not be approved by the *** building board committee so please leave and He *** *** informed (BAPS) that he no longer had to worry about completing the work because he is hiring another contractor and when I was walking out the store *** had another contractor giving him an estimate.The Contractor inturn gave (BAPS) a business card and informed (BAPS) that for ($2,800) they did a great job.RESPONSE AND RESOLVE TO COMPLAINT AT *** *** *** :(BAPS) is willing to hire a professional mason to complete patio and steps/ or offer $towards having them installed which is what (BAPS) charged *** *** Hu to install them.2.(BAPS) is willing to have 3-bricks reset since that was a debate between (BAPS) and mgnt /or offer $towards repairs since total job was not totally flawed and (BAPS) incurred a good bit of financial losses as well from labor and materials spent installing BRICK project for ($2,800) considering the actual cost was estimated for ($6-$7,000)by a professional mason.3.(BAPS) is willing to fully railings cost or install them(BAPS) is willing to finish 2% of interior work unfinished.NOTES: While all of thee above events unfolded at this particular time I realized *** *** had deliberately coaxed (BAPS) into accepting and agreeing to do a very difficult job.(financially difficult)( BAPS was promised they would get a very lucrative future contract with *** building conditionally based on a good faith promise to do other jobs *** *** ** was potentially purchasingWhile not illegal this is a frowned upon tactic used in the construction field to lure contractors into unethical business deals that normally puts the contractor at an extreme disadvantage.All these factors considered (BAPS) is still willing to resolve all issues and complaints with *** *** ** under these conditions or similar circumstances.We hope we can arrive at any AMICABLE RESOLUTION THAT LEAVES BOTH PARTIES FEELING REEIVED AND RELAXED.Builders And Painters
From: Keith P***Date: Tue, Aug 2, at 4:PMSubject: Fwd: Contract Dispute/ RESPONSE & RESOLVETo: [redacted] @myRevdex.com.org---------- Forwarded message ----------From: Keith P*** Date: Wednesday, July 27, 2016Subject: Contract Dispute/ RESPONSE & RESOLVETo: [redacted] @Revdex.com.org, Keith P [redacted] ---------- Forwarded message ----------From: [redacted] ** < [redacted] @***.com>Date: Thu, Jul 14, at 10:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVETo: Keith P [redacted] Sorry to hear about your family again, but this will be my final answerI will file for civil action on Tuesday morning through my attorney if there is no resolution until Monday nightThumbtack also contacted me asking for a full review of your serviceI plan to provide a very thorough overview of all my experiences with you thus far and depending on if we can arrive at a solution or not, I will be very thoroughThis will also be posted by TuesdayThere will be absolutely no more delay from my side anymore From: Keith P [redacted] To: [redacted] < [redacted] @***.com> Sent: Thursday, July 14, 9:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVEGoodevening [redacted] ***, I received your email, Unfortunately I am out of town in the Washington,DCarea for a family funeralI will not be able to respond until MonJuly 18th to properly analize this email and respond when I am in the right frame of mind.thanks(BAPS)On Wed, Jul 13, at 1:PM, [redacted] ** < [redacted] @***.com> wrote:It is my intention to notify you of my conditions to completely resolve this matterThese include the following:You will complete the unfinished interior work within days from today to the owner's satisfaction, including correcting mistakes in previous work already done(Details will be added if you agree to these conditions)You will replace all broken panel glasses with new ones within days from todayYou will refund to me $within days from today for the incomplete railing, steps, and re-bricking work to cover a portion of the cost of hiring someone else to do the job.If the above conditions are acceptable, I will make a resolution with you on this matterI will require an answer by tomorrowOtherwise, I will proceed with my original plan that I explained in my last e-mailThis will only cover a small amount of the total cost I will have to pay in the future to correct the mistakes you have made already.From: Keith P [redacted] To: [redacted] < [redacted] @***.com>; Keith P [redacted] Sent: Wednesday, July 13, 12:PMSubject: Contract Dispute/ RESPONSE & RESOLVEGood Morning [redacted] ***, With respect to the time frame we gave you and your patience we needed to thoroughly investigate these allegations that you brought against BUILDERS AND PAINTERS.Itemized Issues Listed : On several occasions there was funds transferred between (BAPS) and [redacted] **- via check form or cash,during these occasions [redacted] was given a document stating what was paid and what was his balance.Those documents was manufactured by myself for the initial ($2,000-$5,and $2,000) and [redacted] for the balance ($3,000-$1,and $1,500).The last three payments reciepts that I signed was manufactured by [redacted] and documented and copied with my signature by [redacted] ***.However if those docs was misplaced (BAPS) will produce receipts reflecting all funds exchanged for initial ($17,000) contract a.All other payment receipts ($1,000-$1,800-$2,5200) was Left in the store at [redacted] ***s request Again-(BAPS) can produce or reproduce all receipts reflecting what was paid and what was balanceThroughout this entire process of working towards the completion of this project (BAPS) never made any type of Demands toor towards [redacted] to pay for any suppliesIt is a company policy of (BAPS) to include in all contract wording (OTHER THAN THE INITIAL DOWNPAYMENT TO START THE JOB NO PAYMENT IS RECEIVED OR ACCEPTED UNLESS CLIENT/CUSTOMER IS FULLY AND COMPLETELYSATISFIED WITH WORK COMPLETED THUS FAR !!) this notation and exact wording is in every contract that is drawn up or written by (BAPS).Any supplies [redacted] purchased was deducted from and subtracted from the balance owed aAgain [redacted] offered to pay the balance of ($2,000) since the initial ($5,000)he paid me to purchase windows was spent ($3,100) downpayment for windows and ($1,900)towards the unexpected labor needed to remove pre-existing underlayment that [redacted] conveniently failed to inform or show me the most difficult areas on the floor in his store during the estimating process which proved to be extremely challenging to say the least trying to remove from the floorAgain at no time throughout the process of working on this Project did (BAPS) make any demands to or towards [redacted] to give us payment or pay for any tools or rent any tools [redacted] offered to pay for the rental ($125) once again to deter me from amending our contract4.Once again [redacted] offered to pay for permit because at this time (BAPS) was working on another project outside the city and [redacted] *** offered to pick up permit since he was in the city at his other store [redacted] never indicated there was a problem between me and him and [redacted] was very excited during this time because with the permit we would be able to start the outside workIn response to the delays that has occurred throughout this process there are a ton of reasons why but none that are outside of the process or timeline it takes when doing a project that requires a permit by the city which was not ready until May 10,which was submitted by [redacted] and his last contractor to L.Iboard a.After the permit was received it was given to the [redacted] building board committee that detained the permit for further review and denied (BAPS) from working another days, b.And once the board released the permit May 13th on a Friday to their building engineer Fred he didn't finish his review until that coming May 18th Wednesday( BAPS) wasn't notified until May 20th that we could actually start work on the outside and work was started that Monday May 23rd -27th doing demo c.We ordered the windows Mar5th unfortunately the windows and door & panels was delayed because of back orders and did not arrive until around June 1st-3rd.Again this was out of my control as well as the window company d.The process to install the windows was a week June 6th-10th.The time to install the door and both panels was one day between June 13th-15th.That was another process that was as well, yet was not taking into consideration by [redacted] ***, The interior work which is 98% done and 98% done in march before the 15th,at this point back then e.The 2% was not completed because [redacted] adamantly and vehemently demanded me and my workers leave his store at which time I asked him why and he started using foul language at me and begin to act very irate with me in front of my workers, This was not the first aggressive incident (BAPS)had to incur from [redacted] ***, the previous incident involved me calling the Building Mgr [redacted] so he can be calmedSix is addressed in line item and pics will be added at bottom of email [redacted] nor myself ever discussed (BAPS) doing any brick work in our contract we signed or in any discussions we hadUnfortunately the building engineer told myself alongside [redacted] they wanted the scope of repair work we was previously under contract for to fix the brick extended past the scope of work (BAPS) advertise, [redacted] was fully aware of these demands and request from the building engineer[redacted] asked me did I employ anyone who possessed the aptitude and knowledge of the trade to take on and complete such a task, I told him I had a Subcontractor I used who was pretty good.I introduced [redacted] and the Sub-contractor to each other and I told [redacted] what his estimate was and [redacted] said he was not able to afford the ($2800)The Sub-con charged him and asked (BAPS)would the contractor be flexible in his pricingThe sub refused to do the job for the extremely low price the [redacted] offered him ($2,000)so [redacted] asked me do I think I can complete the brick job and I assured him that I was no brick mason however I was fully capable of doing a sufficient enough job and he asked me would I draw up a contract with a gaurantee stating if the building was not satisfied that I would redo the work and I refused to do so ! [redacted] fully knew and was fully aware that (BAPS) was not a masonry company and still proceeded to offer job to (BAPS) with no gaurantee in place(BAPS) informed [redacted] at best they would insure the bricks was stable and secure with the required rebar between them.aAt bottom of page pics of brick work will be added.8.The Door installed is as Blueprints designed.The problem thru-out the extproject has been the owner received a set of blueprints that was full of design errors for this particular buildingUnfortunately I have extended myself and company (BAPS) beyond my control I have honored my contract for as much as I can despite all of delays from the plans I had to work with from [redacted] ***the design of the plans are extremely flawed and [redacted] already settled with his Architect out of court because the building informed him of the flawed plans, now he is realizing that the work that was done is not up to the specs of the building satisfaction or specifications however everything (BAPS) was undercontract to install or build (BAPS) built exactly the way the prints said to build them.9.(BAPS) fully acknowledge the cracked panel and informed [redacted] that the panel was cracked slightly and if he wanted the panel replaced (BAPS) had no problem replacing the panel.a.(BAPS) fully intends to replace panel.10.City inspection was failed do to miscommunication with inspector as (BAPS) had informed inspector there would be a half hour to an hour delay returning back to site with plans misinterpreted what was actually said and inspector informed me that as much as didnt want to fail us do to me and his misinterpretation he had to fail us and not to feel bad because he was not going to pass us do to other improper plans and incompleted plans from the architect.11.Again this is answered by line item [redacted] ordered (BAPS) off of site and informed (BAPS) he no longer wanted (BAPS) on the site and any work he do will not be approved by the [redacted] building board committee so please leave and He [redacted] informed (BAPS) that he no longer had to worry about completing the work because he is hiring another contractor and when I was walking out the store [redacted] had another contractor giving him an estimate.The Contractor inturn gave (BAPS) a business card and informed (BAPS) that for ($2,800) they did a great job.RESPONSE AND RESOLVE TO COMPLAINT AT [redacted] :(BAPS) is willing to hire a professional mason to complete patio and steps/ or offer $towards having them installed which is what (BAPS) charged [redacted] Hu to install them.2.(BAPS) is willing to have 3-bricks reset since that was a debate between (BAPS) and mgnt /or offer $towards repairs since total job was not totally flawed and (BAPS) incurred a good bit of financial losses as well from labor and materials spent installing BRICK project for ($2,800) considering the actual cost was estimated for ($6-$7,000)by a professional mason.3.(BAPS) is willing to fully railings cost or install them(BAPS) is willing to finish 2% of interior work unfinished.NOTES: While all of thee above events unfolded at this particular time I realized [redacted] had deliberately coaxed (BAPS) into accepting and agreeing to do a very difficult job.(financially difficult)( BAPS was promised they would get a very lucrative future contract with [redacted] building conditionally based on a good faith promise to do other jobs [redacted] was potentially purchasingWhile not illegal this is a frowned upon tactic used in the construction field to lure contractors into unethical business deals that normally puts the contractor at an extreme disadvantage.All these factors considered (BAPS) is still willing to resolve all issues and complaints with [redacted] under these conditions or similar circumstances.We hope we can arrive at any AMICABLE RESOLUTION THAT LEAVES BOTH PARTIES FEELING REEIVED AND RELAXED.Builders And Painters
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: *** I am rejecting this response because: Some of the communications between us that he failed to inform you of for whatever reasons: Builders and Painters Construction " Gm *** ***, We are not happy or at peace with the proposal you sent to (BAPS) considering you was the party who directly ordered (BAPS) to immediately cease/stop working and leave the property and you verbally said to the owner (KP) leave the job and don't worry about finishing or getting the job finished,you also verbally told the owner (KP) He was relieved of any financial responsibility as wellWhen (**) called you to resume finishing the inside work and also offered to hire another Mason to finish the work you refused again adamantly to allow owner (**) to complete ProjectWe do understand that the work still needs to be done and (BAPS) construction was under contract to start and complete jobWe have taken all these items and facts into consideration and decided we will offer you ($2,000) which should cover the steps ,railings minor inside workThe brick facing was done exactly the way (BAPS) and you discussed Thanks BUILDERSANDPAINTERSCO “ Myself " Hi MrP***, I am very disappointed that you did not respond to my very friendly solution for this disputeYour last e-mail indicated that you will give $in addition to replacing windows, but you did not acknowledge that there are panels on the windows and panels that are brokenI have dated photos indicating that they were indeed damagedOne window panel costs $each without including transportation and installationAs you know, I have a receipt for my last payment that you picked upThe window alone costs $1053, hence why I increased the compensation you offered by only $more, but you simply ignored your original offer from your last e-mailI have been trying to resolve this matter peacefully, giving you all the advantages, but you did not properly respondAs a result of this dispute, I will be pursuing legal action Regards, *** ** “ Builders and Painters Construction “ I do recognize that I did not include the glass panel which is one and if you want the both of The glass panels replaced I can have them replaced However it appears to me that you have a plan to file a lawsuit against (BAPS) and I will not go back and forth with you about this matterThanks For your time and I will take the appropriate actions as wellThanks ** Sent from my *** “ As the above e-mails indicate, he offered me $and replacing the cracked windows, which cost $each xand before installation costsThat totals to $3050, which is nowhere near the cost of covering all the work he has yet to completeI offered to adjust the compensation to $from his original offer so he could walk free without any further obligationsI also offered once more a lower compensation because at this point I simply wished to be free of his servicesHe simply ignored his original offer and did not bother replying ever againHe has continually exhibited a pattern of failing to keep his word through either deception or absolute incompetence and quite frankly his offer of $xis almost insultingI plan to pursue legal action to reclaim the full amount that I wasted on his “services”
From: Keith P***Date: Tue, Aug 2, at 4:PMSubject: Fwd: Contract Dispute/ RESPONSE & RESOLVETo: ***@myRevdex.com.org---------- Forwarded message ----------From: Keith P*** Date: Wednesday, July 27,
2016Subject: Contract Dispute/ RESPONSE & RESOLVETo: ***@Revdex.com.org, Keith P*** ---------- Forwarded message ----------From: *** ** Date: Thu, Jul 14, at 10:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVETo: Keith P*** Sorry to hear about your family again, but this will be my final answerI will file for civil action on Tuesday morning through my attorney if there is no resolution until Monday nightThumbtack also contacted me asking for a full review of your serviceI plan to provide a very thorough overview of all my experiences with you thus far and depending on if we can arrive at a solution or not, I will be very thoroughThis will also be posted by TuesdayThere will be absolutely no more delay from my side anymore. From: Keith P*** To: *** ** Sent: Thursday, July 14, 9:PMSubject: Re: Contract Dispute/ RESPONSE & RESOLVEGoodevening *** ***, I received your email, Unfortunately I am out of town in the Washington,DCarea for a family funeralI will not be able to respond until MonJuly 18th to properly analize this email and respond when I am in the right frame of mind.thanks(BAPS)On Wed, Jul 13, at 1:PM, *** ** wrote:It is my intention to notify you of my conditions to completely resolve this matterThese include the following:You will complete the unfinished interior work within days from today to the owner's satisfaction, including correcting mistakes in previous work already done(Details will be added if you agree to these conditions)You will replace all broken panel glasses with new ones within days from todayYou will refund to me $within days from today for the incomplete railing, steps, and re-bricking work to cover a portion of the cost of hiring someone else to do the job.If the above conditions are acceptable, I will make a resolution with you on this matterI will require an answer by tomorrowOtherwise, I will proceed with my original plan that I explained in my last e-mailThis will only cover a small amount of the total cost I will have to pay in the future to correct the mistakes you have made already.From: Keith P*** To: *** ** ; Keith P*** Sent: Wednesday, July 13, 12:PMSubject: Contract Dispute/ RESPONSE & RESOLVEGood Morning *** ***, With respect to the time frame we gave you and your patience we needed to thoroughly investigate these allegations that you brought against BUILDERS AND PAINTERS.Itemized Issues Listed : On several occasions there was funds transferred between (BAPS) and *** *** **- via check form or cash,during these occasions *** *** was given a document stating what was paid and what was his balance.Those documents was manufactured by myself for the initial ($2,000-$5,and $2,000) and *** *** ** for the balance ($3,000-$1,and $1,500).The last three payments reciepts that I signed was manufactured by *** *** and documented and copied with my signature by *** ***.However if those docs was misplaced (BAPS) will produce receipts reflecting all funds exchanged for initial ($17,000) contract. a.All other payment receipts ($1,000-$1,800-$2,5200) was Left in the store at *** ***s request. Again-(BAPS) can produce or reproduce all receipts reflecting what was paid and what was balanceThroughout this entire process of working towards the completion of this project (BAPS) never made any type of Demands toor towards *** *** ** to pay for any suppliesIt is a company policy of (BAPS) to include in all contract wording (OTHER THAN THE INITIAL DOWNPAYMENT TO START THE JOB NO PAYMENT IS RECEIVED OR ACCEPTED UNLESS CLIENT/CUSTOMER IS FULLY AND COMPLETELYSATISFIED WITH WORK COMPLETED THUS FAR !!) this notation and exact wording is in every contract that is drawn up or written by (BAPS).Any supplies *** *** purchased was deducted from and subtracted from the balance owed. aAgain *** offered to pay the balance of ($2,000) since the initial ($5,000)he paid me to purchase windows was spent ($3,100) downpayment for windows and ($1,900)towards the unexpected labor needed to remove pre-existing underlayment that *** *** conveniently failed to inform or show me the most difficult areas on the floor in his store during the estimating process which proved to be extremely challenging to say the least trying to remove from the floorAgain at no time throughout the process of working on this Project did (BAPS) make any demands to or towards *** *** to give us payment or pay for any tools or rent any tools*** *** offered to pay for the rental ($125) once again to deter me from amending our contract. 4.Once again *** *** offered to pay for permit because at this time (BAPS) was working on another project outside the city and *** *** offered to pick up permit since he was in the city at his other store*** *** never indicated there was a problem between me and him and *** was very excited during this time because with the permit we would be able to start the outside workIn response to the delays that has occurred throughout this process there are a ton of reasons why but none that are outside of the process or timeline it takes when doing a project that requires a permit by the city which was not ready until May 10,which was submitted by *** *** and his last contractor to L.Iboard. a.After the permit was received it was given to the *** building board committee that detained the permit for further review and denied (BAPS) from working another days, b.And once the board released the permit May 13th on a Friday to their building engineer Fred he didn't finish his review until that coming May 18th Wednesday( BAPS) wasn't notified until May 20th that we could actually start work on the outside and work was started that Monday May 23rd -27th doing demo. c.We ordered the windows Mar5th unfortunately the windows and door & panels was delayed because of back orders and did not arrive until around June 1st-3rd.Again this was out of my control as well as the window company. d.The process to install the windows was a week June 6th-10th.The time to install the door and both panels was one day between June 13th-15th.That was another process that was as well, yet was not taking into consideration by *** ***, The interior work which is 98% done and 98% done in march before the 15th,at this point back then e.The 2% was not completed because *** *** adamantly and vehemently demanded me and my workers leave his store at which time I asked him why and he started using foul language at me and begin to act very irate with me in front of my workers, This was not the first aggressive incident (BAPS)had to incur from *** ***, the previous incident involved me calling the Building Mgr *** *** so he can be calmedSix is addressed in line item and pics will be added at bottom of email*** *** nor myself ever discussed (BAPS) doing any brick work in our contract we signed or in any discussions we hadUnfortunately the building engineer told myself alongside *** *** they wanted the scope of repair work we was previously under contract for to fix the brick extended past the scope of work (BAPS) advertise,*** *** was fully aware of these demands and request from the building engineer.*** *** asked me did I employ anyone who possessed the aptitude and knowledge of the trade to take on and complete such a task, I told him I had a Subcontractor I used who was pretty good.I introduced *** *** and the Sub-contractor to each other and I told ** *** what his estimate was and ** *** said he was not able to afford the ($2800)The Sub-con charged him and asked (BAPS)would the contractor be flexible in his pricingThe sub refused to do the job for the extremely low price the *** *** offered him ($2,000)so *** *** asked me do I think I can complete the brick job and I assured him that I was no brick mason however I was fully capable of doing a sufficient enough job and he asked me would I draw up a contract with a gaurantee stating if the building was not satisfied that I would redo the work and I refused to do so ! *** *** fully knew and was fully aware that (BAPS) was not a masonry company and still proceeded to offer job to (BAPS) with no gaurantee in place(BAPS) informed *** *** at best they would insure the bricks was stable and secure with the required rebar between them.aAt bottom of page pics of brick work will be added.8.The Door installed is as Blueprints designed.The problem thru-out the extproject has been the owner received a set of blueprints that was full of design errors for this particular buildingUnfortunately I have extended myself and company (BAPS) beyond my control I have honored my contract for as much as I can despite all of delays from the plans I had to work with from *** ***the design of the plans are extremely flawed and *** *** already settled with his Architect out of court because the building informed him of the flawed plans, now he is realizing that the work that was done is not up to the specs of the building satisfaction or specifications however everything (BAPS) was undercontract to install or build (BAPS) built exactly the way the prints said to build them.9.(BAPS) fully acknowledge the cracked panel and informed *** *** that the panel was cracked slightly and if he wanted the panel replaced (BAPS) had no problem replacing the panel.a.(BAPS) fully intends to replace panel.10.City inspection was failed do to miscommunication with inspector as (BAPS) had informed inspector there would be a half hour to an hour delay returning back to site with plans misinterpreted what was actually said and inspector informed me that as much as didnt want to fail us do to me and his misinterpretation he had to fail us and not to feel bad because he was not going to pass us do to other improper plans and incompleted plans from the architect.11.Again this is answered by line item *** *** ordered (BAPS) off of site and informed (BAPS) he no longer wanted (BAPS) on the site and any work he do will not be approved by the *** building board committee so please leave and He *** *** informed (BAPS) that he no longer had to worry about completing the work because he is hiring another contractor and when I was walking out the store *** had another contractor giving him an estimate.The Contractor inturn gave (BAPS) a business card and informed (BAPS) that for ($2,800) they did a great job.RESPONSE AND RESOLVE TO COMPLAINT AT *** *** *** :(BAPS) is willing to hire a professional mason to complete patio and steps/ or offer $towards having them installed which is what (BAPS) charged *** *** Hu to install them.2.(BAPS) is willing to have 3-bricks reset since that was a debate between (BAPS) and mgnt /or offer $towards repairs since total job was not totally flawed and (BAPS) incurred a good bit of financial losses as well from labor and materials spent installing BRICK project for ($2,800) considering the actual cost was estimated for ($6-$7,000)by a professional mason.3.(BAPS) is willing to fully railings cost or install them(BAPS) is willing to finish 2% of interior work unfinished.NOTES: While all of thee above events unfolded at this particular time I realized *** *** had deliberately coaxed (BAPS) into accepting and agreeing to do a very difficult job.(financially difficult)( BAPS was promised they would get a very lucrative future contract with *** building conditionally based on a good faith promise to do other jobs *** *** ** was potentially purchasingWhile not illegal this is a frowned upon tactic used in the construction field to lure contractors into unethical business deals that normally puts the contractor at an extreme disadvantage.All these factors considered (BAPS) is still willing to resolve all issues and complaints with *** *** ** under these conditions or similar circumstances.We hope we can arrive at any AMICABLE RESOLUTION THAT LEAVES BOTH PARTIES FEELING REEIVED AND RELAXED.Builders And Painters