Builder's Insulation

First and foremost, I want to thank Mr*** for his important reviewWithout both positive and negative feedback as a service provider we will never improve on the already high standards of service I expect of our teamI personally spoke with Mr*** and corrected the amount of the
invoiceMr*** then allowed me to send a field manager to complete the services that were not completed the first dayIt is our policy upon repairing any issue to then complete a diagnostic by doing a complete cheto be sure all issues have been addressed and correctedUpon completing the remainder of the chethe office did follwith Mr*** to be ensure he was satisfiedWe strive to make it a point to satisfy every customer and when we fall short, given the opportunity to make it a satisfying experience I believe we can reach our goals as a teamThank you, Mr***, for the opportunity*** *** Vice President of Operations

First and foremost, I want to thank Mr. [redacted] for his important review. Without both positive and negative feedback as a service provider we will never improve on the already high standards of service I expect of our team. I personally spoke with Mr. [redacted] and corrected the amount of the...

invoice. Mr. [redacted] then allowed me to send a field manager to complete the services that were not completed the first day. It is our policy upon repairing any issue to then complete a diagnostic by doing a complete check-up to be sure all issues have been addressed and corrected. Upon completing the remainder of the check-up the office did follow-up with Mr. [redacted] to be ensure he was satisfied. We strive to make it a point to satisfy every customer and when we fall short, given the opportunity to make it a satisfying experience I believe we can reach our goals as a team. Thank you, Mr. [redacted], for the opportunity. [redacted] Vice President of Operations