Building Hope Today Foundation, Inc.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait  for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Ms. [redacted], My apologies on behalf of Nisbet Family Farms LLC. Andrew N[redacted], and other employees that were sent out to do your removal for the poor customer service and rude messages you had received. It was very unprofessional and I will be looking into the matter and repermandations will be given...

for actions towards you. We strive to provide excellent customer service and try our absolute best to make sure every customer is satisfied with our removals and customer service. Unfortunately this was an eradication and not a removal, Because of the location of the bees, but this service was not to your satisfaction. And although we don't typically remove honey-comb that has been sprayed with pesticides, We still offered to come back to help fix the problems with the bees still present. Unfortunately you were still unhappy with your services. I will be sending out your check for the money paid to us. Thank you for choosing Nisbet Family Farms, I really hope that you could give us another chance in the future to provide the customer service you deserve, and that we do want to save the bees and make our customers happy.Leah N[redacted] @ N[redacted] Family Farms LLC. Live bee removal and relocation services.