Building Inspection Bureau Inc.

Zoram N*** of Koons Sterling Body Shop is handling this claim for Mr*** ***Koons Sterling Body shop will be paying for any extra rental coverage that is not covered by ***. Zoram has filed a supplement for *** to try to get the Dent in the tailgate covered, it was not in the original estimateAs soon as *** approves the supplement, they will fix the dent and the car will be readyZoram will keep the customer updated as to the status of his car

Thank you for providing the customer's complaint; however, it is mis-directed Her complaint is with the Koons Collision Center The Koons Collision Center is managed by the Koons Sterling Ford dealership, not Koons Tysons *** Please re-direct the complaint to Koons Sterling
Ford for handling We do not have collision center information here. Thank you for the immediate close of this case.Debra SL***

Zorm N*** from Koons Collision Center of Sterling has contacted *** ***They have a meeting set up tomorrow at Koons of TysonsZorm will put *** *** in a rental car, while he addresses the repairs to her vehicle at no additional cost to *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]