With remaining sessions, I cancelled my Massage Green Spa wellness plan at the front desk with employee ***I fully completed the provided cancellation form except for the portion that stated "For Office Use Only"*** provided me with a copy of the form I had just filled out in his presenceThe store manager *** now claims that there is no record of my cancellation and that my copy is invalid because *** failed to complete the "For Office Use Only"portionDue to ***'s and ***'s refusal to follow standard protocol, Massage Green Spa has stolen $from me to dateI met in person with *** todayShe showed no true willingness to resolve this problemEven though *** claims there will be no future charges, I find it difficult to believe herIn an effort to prevent Massage Green Spa and *** from scamming me in the future, I was forced to contact my bank institution to block all future attempts of these unauthorized transactions
In I agreed on a $package with massage greenDuring my membership my debit card expiredWhen Spa contacted me to Renew my card I told them I wouldn't be renewingEight months later I noticed that they were not just charging my account with a card that I gave them no authorization for, but they were charging me now $I called corporate to file a complain and a month later they finally refunded me for the chargesI agreed to pay for the charges for $for not physically going into the store for cancelingThe manager convinced me to use them since I paid for them and still had some left overThe manager informed me that I had a total of When I went into the store on June 26th I was asked to pay for my massage after the factI explained the situation to the front desk and they obviously had no clue what I was talking aboutI was in a rush and foolishly told them to put my card on file until the matter was resolved06/30/Someone named *** who told
With remaining sessions, I cancelled my Massage Green Spa wellness plan at the front desk with employee ***I fully completed the provided cancellation form except for the portion that stated "For Office Use Only"*** provided me with a copy of the form I had just filled out in his presenceThe store manager *** now claims that there is no record of my cancellation and that my copy is invalid because *** failed to complete the "For Office Use Only"portionDue to ***'s and ***'s refusal to follow standard protocol, Massage Green Spa has stolen $from me to dateI met in person with *** todayShe showed no true willingness to resolve this problemEven though *** claims there will be no future charges, I find it difficult to believe herIn an effort to prevent Massage Green Spa and *** from scamming me in the future, I was forced to contact my bank institution to block all future attempts of these unauthorized transactions
In I agreed on a $package with massage greenDuring my membership my debit card expiredWhen Spa contacted me to Renew my card I told them I wouldn't be renewingEight months later I noticed that they were not just charging my account with a card that I gave them no authorization for, but they were charging me now $I called corporate to file a complain and a month later they finally refunded me for the chargesI agreed to pay for the charges for $for not physically going into the store for cancelingThe manager convinced me to use them since I paid for them and still had some left overThe manager informed me that I had a total of When I went into the store on June 26th I was asked to pay for my massage after the factI explained the situation to the front desk and they obviously had no clue what I was talking aboutI was in a rush and foolishly told them to put my card on file until the matter was resolved06/30/Someone named *** who told