With remaining sessions, I cancelled my Massage Green Spa wellness plan at the front desk with employee [redacted] I fully completed the provided cancellation form except for the portion that stated "For Office Use Only" [redacted] provided me with a copy of the form I had just filled out in his presenceThe store manager [redacted] now claims that there is no record of my cancellation and that my copy is invalid because [redacted] failed to complete the "For Office Use Only"portionDue to [redacted] 's and [redacted] 's refusal to follow standard protocol, Massage Green Spa has stolen $from me to dateI met in person with [redacted] todayShe showed no true willingness to resolve this problemEven though [redacted] claims there will be no future charges, I find it difficult to believe herIn an effort to prevent Massage Green Spa and [redacted] from scamming me in the future, I was forced to contact my bank institution to block all future attempts of these unauthorized transactions
With remaining sessions, I cancelled my Massage Green Spa wellness plan at the front desk with employee [redacted] I fully completed the provided cancellation form except for the portion that stated "For Office Use Only" [redacted] provided me with a copy of the form I had just filled out in his presenceThe store manager [redacted] now claims that there is no record of my cancellation and that my copy is invalid because [redacted] failed to complete the "For Office Use Only"portionDue to [redacted] 's and [redacted] 's refusal to follow standard protocol, Massage Green Spa has stolen $from me to dateI met in person with [redacted] todayShe showed no true willingness to resolve this problemEven though [redacted] claims there will be no future charges, I find it difficult to believe herIn an effort to prevent Massage Green Spa and [redacted] from scamming me in the future, I was forced to contact my bank institution to block all future attempts of these unauthorized transactions